Many institutions of higher education, educational organizations, the business community, and learners are embracing e-learning for a variety of reasons and needs. These parties refer to key factors such as flexibility, the use of mixed interactive multimedia, Internet research, archiving, electronic networks, telecommunications, and cost to support the idea that e-learning could serve as a viable and qualitative learning alternative. Some educators and learners, however, believe that e-learning cannot, and should not, replace classroom instruction, pointing out that the quality of face-to-face education must not be compromised by e-learning. Nevertheless, professional and scholastic individuals with such reservations often recognize that e-learning can be a valuable supplement and effective learning tool for mature and responsible students and should be pursued. Hence, quality of learning is a deciding factor as to whether e-learning should be considered as a total and effective learning environment.Recent educational statistics and forecasts have revealed that e-learning is gaining ground in community colleges and universities nationwide. Investigating and assessing the planning and implementation processes of e-learning courses and programs at these institutions of higher education is necessary to determine the quality of a Web-based learning environment. Quality e-learning is a Web-based learning environment designed, developed, and delivered based on several dynamic principles, such as institutional support, course development, teaching/learning, course structure, student support, faculty support, and evaluation and assessment (Phipps & Merisotis, 2000).Ensuring a quality e-learning environment is essential in providing students with the full range of benefits that e-learning entails.Advanced new technology has provided educators with valuable tools to design, develop, and teach quality e-learning courses. Educators could use effective technology-based applications, such as microworlds, virtual realities, and case studies to simulate active and quality e-learning environments that might otherwise be unavailable to the learner. Evolving technology is making it even very possible for learners at a distance to interact fully with fellow learners in course related activities. Participating in high-quality e-learning courses and programs, community college and university learners gain an ability to obtain educational instruction under almost any circumstances. There will be no more excuses about the lack of time or availability of courses or transportation.E-learning is now occupying part of the higher education agenda. Depending on the individual and type of degree, course, and program, e-learning could be described as a “total” education option. To achieve successful e-learning experiences for all student participants, institutions of higher education should ensure that the academic needs of the learner are met and the quality of education is guaranteed.There is a critical need for more research in the area of planning for quality e-learning courses and programs at colleges and universities. Educators must find ways to effectively plan for and offer comprehensive e-learning courses and programs in a variety of subject areas for learners and workers. Community colleges and universities could serve more individuals and businesses, at the location of their choosing, with a wide range of developing e-learning courses, programs, and projects. Technology has given us great opportunity to reach more potential learners and employers than we ever have had before. Institutions of higher education need to harness and manage this energy successfully and ride it into the future.Based on current distance learning research and personal e-learning experience, the author designed an operational definition of establishing a quality e-learning course and program. Figure 1 demonstrates the four main pillars of a solid foundation of building such a course and program: (1) Durable pedagogical strategies to design, develop, and implement effective e-learning courses and programs in which students assume significant responsibility toward their own learning; (2) flexible and convenient access to resources and support services; (3) an organizational base that has a long-term vision and mission in place, managed by proactive leaders who seek collaboration and monetary support to develop and implement quality e-learning courses and programs, driven by market needs, and complying with the laws of ownership and intellectual property rights; and (4) robust technological tools that meet the instructional and learning demands of students and instructors and integrate well with diverse content to obtain the desired learning outcomes. Figure 1 elaborates on and expands the current principles of quality e-learning identified in the e-learning literature.
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