- Discussion
- 10.1111/ggi.14746
Promotion of Dementia Care Method® "Words to create a world for living together with you": Effect of an online training course.
- Nov 27, 2023
- Geriatrics & Gerontology International
- Ryoko Fukuda
The primary goal of dementia care is well-being. As people with dementia have complex problems and symptoms in many domains, interventions should be individualized and should consider the person overall.1 For such care to improve the well-being of people with dementia, person-centered care (PCC) is essential.2 However, providing PCC is sometimes tricky, particularly for inexperienced care staff. To provide individualized care, staff should know the person altogether, grasp their condition at the moment precisely, and take action to support them to get closer to what they want to be. Staff find it most challenging to cope with people with dementia when they are aggressive/hostile, have little control over their problematic behavior, are stubborn/resistive, deliberately difficult, and unpredictable.3 Improvement of dementia care standards enhances the quality of life of people with dementia, particularly in geriatric health service facilities.4 In addition, PCC is beneficial for people with dementia and potentially good for care staff.5 To facilitate professional caregivers to take action toward PCC, we have collected effective and focused caregiving practices used in Japan's Benesse Style Care (BSC) nursing homes and categorized their keys to success. Each key was described using pattern language, recognized as critical in conveying tacit knowledge.6 An example is shown in Figure 1. The descriptions were written as concretely as possible in plain and friendly language, so that even inexperienced care staff would understand and feel like they could do it. Through the revision of a pilot version, the Dementia Care Method® titled “Words to create a world for living together with you” has been developed. Forty methods are classified and divided into seven things to keep in mind in dementia care: “know their personality,” “move their mind,” “help them move their body,” “expand their world,” “help each other,” “get them in shape,” and “help them face the risks.” The Dementia Care Method® was provided to all the BSC nursing homes as booklets and cards to support care practices. Care staff in each nursing home were encouraged to use the Dementia Care Method® for daily care. Several months after providing the methods, a survey of practices of the Dementia Care Method® showed that half of the survey participants employed the methods and felt that they were providing essential dementia care. Care staff with <1 year of experience have shown a similar tendency. However, some had difficulties in putting it into practice.7 To facilitate the practice of the Dementia Care Method®, we have started an online training course. Specifically, a 1-h online training course was developed to introduce the outline and use cases promoting the technique. The care staff of BSC nursing homes participated in the training voluntarily. To verify the effect of the online training course on the Dementia Care Method®, we asked the participants to respond to a questionnaire after voluntarily taking the online training course. Of 1246 participants, 782 answered the questionnaire. About 95.7% said that they would like to try this method. The method suited their purposes in addressing current caregiving issues. In addition, they perceived the technique to be easy and believed that it could be applied to specific care recipients or situations. In contrast, the participants were concerned about whether they could involve their colleagues, whether they will have enough time to use the method, and apply it in a “correct” manner. Additional use cases and tips were provided to help them overcome such anxiety. The online training course motivated the participants to put the Dementia Care Method® into use. As a result, more residents have begun sharing their thoughts and requests with the care staff, enabling them to support residents in realizing their desires and preferences. For instance, one resident who was demotivated, now enjoys growing vegetables, and has even started a workout routine. Another resident who was usually bored at the nursing home and frequently expressed a desire to return home is now actively engaging in various housework activities and enjoying life with fellow residents. The impact can be evaluated through observing changes in the frequency of behavioral and psychological symptoms of dementia (BPSD) and the content of daily reports. Similar cases have been gradually increasing, indicating that care recipients' quality of life has improved. Moreover, some utilization cases of BSC nursing homes have been presented at conferences.8, 9 Currently, the Japanese version of the Dementia Care Method® is available at https://www.benesse-style-care.co.jp/method03/. An English version will be available shortly and we will continue to promote the Dementia Care Method®. The author declares no conflict of interest. Research data are not shared.
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