Clayton Christensen Institute

Despite focusing on drivers of health, or social determinants of health, for more than a decade, health care organizations have made minimal progress in improving these factors and associated health outcomes. This data- and theory-driven analysis looks at (1) why that is the case and (2) how organizational leaders and operators can go about correcting it. The authors' research finds that lack of progress is often due to ill-fit, entrenched business models that were optimized for a fee-for-service environment and cannot easily pivot to focus on drivers of health. Additionally, leaders are often unclear about what to change and overwhelmed by how to do it. The authors propose a 5-step strategy and execution process to address these challenges, laying out an end-to-end road map that enables health care leaders to meaningfully improve drivers of health and associated health outcomes for their patients and communities.

Our roundtable today is focused on the Connected Health Symposium entitled "Up from Crisis: Overhauling Healthcare Information, Payment, and Delivery in Extraordinary Times," which will be held on October 21 and 22 in Boston.We're very excited to have four Symposium speakers with us today who bring a great deal of knowledge and a diversity of viewpoints about the role of technology in healthcare delivery.Many industries have been reshaped by technology and the Internet, among them the airline, financial services, and travel industries, where old paradigms for conducting business have been broken.