- Conference Article
- 10.1109/ccwc67433.2026.11393895
Assessing the Scope of Optimising Operational Roles Through Intelligent Automation Frameworks
- Jan 05, 2026
- Chitiz Tayal
This rate of expediting artificial intelligence (AI), big data analytics, and cyber-physical systems has restructured the operational functions of industries, bringing new opportunities of intelligent automation systems. This paper examines the possibilities of optimising operational roles by structured automation architectures that combine machine learning (ML), Internet of Things (IoT) networks, enterprise systems and decision support engines. The discussion is based on autonomous systems evidence, Industry 4.0 interoperability model evidence, big-data-driven financial decision platform evidence, ERP optimisation research evidence and sector-specific automation case evidence. Studies of autonomous systems have shown the capacity of intelligent agents to enhance perception, decision-making and effectiveness of coordination in dynamic systems [1], and interoperability models have shown the architectural concepts required of scalability of automation across the industrial layers [2]. The works done in operations and supply chain management show that AI improves predictability, precision in schedules, and visibility in complex networks [3], [4], [9]. Accounting, auditing, and pharmacovigilance evidence has demonstrated intelligent RPA to be able to optimise workflows involving judgement processes when it is supplemented with ML and natural language technologies [7], [8]. These insights are summarised in this article into a single automation evaluation, as to the extent, limitations and the job role changes that are made possible by intelligent automation. The resultant analysis illustrates that data centric automation frameworks generate significant operational value such as a greater degree of accuracy, quicker cycle times, and greater decision relevance.
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