• Home
  • Search
  • 病歷室人員組織承諾、工作滿意度對離職傾向之關聯性研究─以數家行政院衛生署醫院為例
  • https://doi.org/10.29741/jmhim.201206.0004Copy DOI Icon

病歷室人員組織承諾、工作滿意度對離職傾向之關聯性研究─以數家行政院衛生署醫院為例

  • Jun 1, 2012
  • 黃蜀雯 +2 more
Show More
  • Abstract
  • Literature Map
  • Similar Papers
Abstract

Background: The subjects of work behaviour and work perception research of hospital employees are often limited to medical care personnel. While the hospital management system is getting more and more complicated, the hospital supervisors ought to pay more attention to the work perception and turnover intention of the hospital administrative staff as well.Objectives: This study aimed at exploring the organizational commitment, job satisfaction, turnover intention, and other associated factors of medical records room staff in public hospitals, as well as the correlations among those factors. The medical record room staffs of ten public hospitals were selected for the study.Methods: A structural questionnaire was formulated and used for a cross-sectional analysis. In addition to personal characteristics, Meyer and Allen's scales were adopt to measure organizational commitment, while the short form of Minnesota Satisfaction Questionnaire was adopted to measure job satisfaction, and the study of Mobley et al was adopt to gauge turnover intention. In this study, 243 of 402 questionnaires were the effective collected. The effective response rate was 60.45%.Results: According to the results of the multiple regression models, after controlling other variable, family support was the only variable that significantly associated with overall organizational commitment and its three dimensions. Age, educational level and family support were significantly associated with job satisfaction. As to turnover intention, the results showed age is negatively correlated; unmarried employees or employees with Health Care Management degree have stronger turnover intention than those married or employees without such degree. Moreover, stronger family support leads to weaker turnover intention. The same models of the three organizational commitment dimensions showed that affective commitment was the only one significantly negatively associated with turnover intention. The regression models also showed that both intrinsic and extrinsic satisfactions were significantly negatively associated with turnover intention; and only affective commitment was significantly negatively associated with turnover intention, when both organizational commitment and job satisfaction were taken into account.Conclusions: According the results, affective commitment was the most powerful predictor for turnover intention. That is, hospital administrative staff members will be retained and devoted to their works if they have established belonging and affection with their hospitals. The satisfaction with working environment was an important factor for the staff member to decide to stay or resign. Therefore, hospital supervisors must build positive working atmosphere and provide adequate incentives for the staff to create a good working environment. To retain highly educated staff members or those with Health Care Management degree, hospital administrators should offer diversified incentives to promote the staff member's sense of achievement and reduce his/her turnover intention.

Similar Papers
  • Dissertation

Exploring contemporary work contexts: The influence of careers in building organisational commitment

  • Jan 01, 2005
  • The University of Queensland
  • Susanne Arend
  • Research Article

THE EFFECT OF WORK SATISFACTION, ORGANIZATIONAL COMMITMENT AND WORKLOAD ON TURN OVER INTENTION ON PT. BANK RAKYAT INDONESIA (PERSERO) TBK UNIT SEKANCA DENPASAR GAJAH MADA

  • Mar 27, 2019
  • Pande Made Arma Saputra +2
  • Research Article
  • Citations4

The Effect of Job Stress, Compensation and Job Satisfaction on Turnover Intention through Organizational Commitment as an Intervening Variable for Employees

  • Dec 28, 2021
  • Academia Open
  • Arum Tri Wahyuni +1
  • Research Article
  • Citations21

Effects of ethical leadership, job satisfaction and affective commitment on the turnover intentions of accountants

  • Feb 22, 2021
  • Journal of Modelling in Management
  • Nuri Gökhan Torlak +3
  • Research Article

A study to explore the relationship between work design, job satisfaction, stress, organizational commitment and turnover intention among BPO employees

  • Jan 01, 2017
  • ACADEMICIA: An International Multidisciplinary Research Journal
  • V Savitha +1
  • Research Article

PENGARUH KOMITMEN ORGANISASI DAN KEPUASAN KERJA TERHADAP TURNOVER INTENTION DENGAN ORGANIZATION CITIZENSHIP BEHAVIOR SEBAGAI VARIABEL INTERVENING (Studi pada Karyawan PT. Warusalam Textile Pekalongan)

  • Jan 01, 2018
  • Edy Purwanto
  • Research Article
  • Citations3

The Effect of Employee Training on Organizational Commitment and Turnover Intention: A Mediating Role of Job Satisfaction

  • Jul 06, 2022
  • Journal of Economics, Management and Trade
  • Rini Juni Astuti +1
  • Research Article
  • Citations252

Relationship between ethical work climate and nurses' perception of organizational support, commitment, job satisfaction and turnover intent.

  • Aug 10, 2015
  • Nursing Ethics
  • Ebtsam Aly Abou Hashish
  • Research Article

Peran Komitmen Organisasi dalam Memediasi Pengaruh Stres dan Kepuasan Kerja terhadap Turnover Intention Pada Karyawan Universitas X

  • Feb 23, 2026
  • Jurnal Manajerial
  • Annisa' Khaerani +2
  • Research Article
  • Citations15

The Role of Job Satisfaction in Turnover and Turn-away Intention of IT Staff in South Africa

  • Jan 01, 2019
  • Interdisciplinary Journal of Information, Knowledge, and Management
  • Brenda M Scholtz +4
  • Research Article
  • Citations5

어린이급식관리지원센터 직원의 업무만족, 직무만족, 조직몰입 및 이직의도

  • Dec 31, 2015
  • Journal of the Korean Society of Food Science and Nutrition
  • Eun Hye Park +1
  • Dissertation

Factors contributing to pharmacists’ turnover intention: a systematic review

  • Jan 01, 2020
  • Su Thin
  • Research Article

FAKTOR-FAKTOR YANG MEMENGARUHI TURNOVER INTENTION KARYAWAN BAGIAN PEMBENIHAN PADA PT PRIMA LARVAE KABUPATEN TANGGAMUS

  • Mar 03, 2020
  • Jurnal Ilmu Ilmu Agribisnis: Journal of Agribusiness Science
  • Hafia Kamarga +2
  • Research Article
  • Citations2

The Effect of Job Insecurity, Job Satisfaction and Organizational Commitment on Employee Turnover Intention Mediated by Organizational Culture: Study on The Airline Transportation Services in Indonesia

  • Oct 09, 2021
  • INFLUENCE : International Journal of Science Review
  • Edi Sugiono +1
  • Research Article

Study on the correlation between work values and the turnover intention in the male nurses

  • Oct 16, 2013
  • Chinese Journal of Modern Nursing
  • Zhuo-Yan Li +1
Cactus Communications logo

Copyright 2026 Cactus Communications. All rights reserved.