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  • 以資料預設介面協助公共圖書館讀者使用電子資源整合查詢系統之評估研究-以臺北市立圖書館Hyint2.0系統為例
  • https://doi.org/10.6342/ntu.2013.00294Copy DOI Icon

以資料預設介面協助公共圖書館讀者使用電子資源整合查詢系統之評估研究-以臺北市立圖書館Hyint2.0系統為例

  • Jan 1, 2013
  • 劉幸玟
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Abstract

Past usability studies of metasearch systems have been so far mostly conducted in the academic library context, the results of which might not be applicable to public libraries where the users are much more diverse and generally lack the knowledge about the electronic databases. Using the Hyint 2.0 metasearch system currently available through Taipei Municipal Library as an example, the study proposed a subject-based interface for metasearch system that aims at lowering the cognitive burden for users who are not familiar with online databases. An experimental interface was constructed based on the results of a card sorting study of five reference librarians. A usability study was then conducted, firstly, to compare the performance between the proposed and baseline interfaces; and secondly, to identify usability issues the users might have with the metasearch system. A total of 24 public library users participated in the study, in which they were asked to perform four assigned tasks alternately with the two interfaces. Users’ interactions were logged and their attitudes toward the two interfaces were elicited by the post-search questionnaire. A post-search interview was also conducted with a view to understanding users’ reaction to the metasearch function in general. Furthermore, their search results were judged by the experts as a measurement of system effectiveness. The results show that the proposed interface performed significantly better in all but the search result measure. While in general the users have a favorable attitude toward the meta-search function, seven usability issues were identified for the improvement of the system.

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