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A BMAP/SM/1 Queueing System with Hybrid Operation Mechanism

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Abstract

A single-server queueing system BMAP/SM/1 is studied. It operates as a retrial queueing system under decentralized and centralized retrial strategies with and without loss of primary customers, as well as a system with waiting. The operation mechanism changes under the action of a random environment. The stationary state probability distributions at imbedded and arbitrary instants and main performance characteristics of the system are determined.

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