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  • https://doi.org/10.1007/978-981-99-0047-3_13Copy DOI Icon

A Clustering and TOPSIS-Based Developer Ranking Model for Decision-Making in Software Bug Triaging

  • Jan 1, 2023
  • Pavan Rathoriya +2 more
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Abstract

Multi-attribute decision making (MADM) is a state-of-the-art, popular technique for dealing with real-world problems. An effective decision can be made for various real-world problems involving multiple attributes to decide a proper solution. Software testing and bug fixing are essential steps in the field of software engineering. Bug triaging is a real challenge in large-scale software development. Bug triaging is the process of allocating newly reported bugs to the best developer who meets the requirements for addressing them. In this paper, a software developer ranking model based on the Technique for Order Preference by Similarity to an Ideal Solution (TOPSIS) is proposed for an effective bug triaging process. Developers are ranked based on various criteria using the TOPSIS model for effective bug triaging. Assigning newly reported bugs to the appropriate and available software developer is a complex decision-making process. It involves consideration of multiple criteria for discovering the optimal solution. In software engineering, bug triaging refers to the process of allocating appropriate developers to a newly reported bug. This paper presents criteria for finding suitable developers using multi-criteria decision-making (MCDM) techniques. The Analytic Hierarchy Process (AHP) method is used to determine the weights of the criteria, and the TOPSIS MCDM technique is used to rank the most appropriate developer.

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