A fuzzy DEA approach

Data Envelopment Analysis (DEA) is the most popular mathematical approach to assess efficiency of decision-making units (DMUs). In complex organizations, DMUs face a heterogeneous condition regarding environmental factors which affect their efficiencies. When there are a large number of objects, non-homogeneity of DMUs significantly influences their efficiency scores that leads to unfair ranking of DMUs. The aim of this study is to deal with non-homogeneous DMUs by implementing a clustering technique for further efficiency analysis. This paper proposes a common set of weights (CSW) model with ideal point method to develop an identical weight vector for all DMUs. This study proposes a framework to measuring efficiency of complex organizations, such as banks, that have several operational styles or various objectives. The proposed framework helps managers and decision makers (1) to identify environmental components influencing the efficiency of DMUs, (2) to use a fuzzy equivalence relation approach proposed here to cluster the DMUs to homogenized groups, (3) to produce a common set of weights (CSWs) for all DMUs with the model developed here that considers fuzzy data within each cluster, and finally (4) to calculate the efficiency score and overall ranking of DMUs within each cluster.

Data envelopment analysis (DEA) with considering the best condition for each decision making unit (DMU) assesses the relative efficiency for it and divides a homogenous group of DMUs into two categories: efficient and inefficient, but traditional DEA models can not rank efficient DMUs. Although some models were introduced for ranking efficient DMUs, Franklin Lio & Hsuan peng (2008), proposed a common weights analysis (CWA) approach for ranking them. These DMUs are ranked according to the efficiency score weighted by the common set of weights and shadow prices. This study shows there are some cases that shadow prices of efficient DMUs are equal, hence this method is not applicable for ranking them. Next, we propose a new method for ranking units with equal shadow prices.

Data envelopment analysis (DEA) identifies an empirical efficient frontier of a set of peer decision making units (DMUs) with multiple inputs and outputs. The efficient frontier is characterized by the DMUs with an unity efficiency score. The performance of inefficient DMUs is characterized with respect to the identified efficient frontier. If the performance of inefficient DMUs deteriorates or improves (up to the frontier), the efficient DMUs still have an unity efficiency score. However, the performance of DMUs may be influenced by the context — e.g. a product may appear attractive against a background of less attractive alternatives and unattractive when compared to more attractive alternatives. With an application to Tokyo public libraries, the current paper presents and demonstrates a context-dependent DEA which measures the relative attractiveness of libraries on a specific performance level against libraries exhibiting poorer performance. The set of libraries are grouped into different levels of efficient frontiers. Each efficient frontier (on a specific performance level) is then used as evaluation context for the relative attractiveness. The performance of the efficient libraries changes as the inefficient libraries change their performance. The context-dependent DEA can also be used to differentiate the performance of efficient DMUs. The context-dependent DEA provides finer DEA results with respect to the performance of all DMUs.

Data envelopment analysis (DEA) is a tool for measuring the relative efficiency of decision-making units (DMUs) that perform similar tasks. One of the uses of the DEA is the establishment of benchmarks for inefficient DMUs. These benchmarks play the role of target for inefficient DMUs. However, traditional DEA (TDEA) models fail to rank the efficient DMUs, and as a result, they cannot determine a benchmark for the inefficient DMUs. To overcome this shortcoming, this paper proposes virtual network DEA (NDEA) approach. The proposed method not only ranks the whole inefficient and efficient DMUs but also establishes a virtual benchmark called ideal DMU. The case study demonstrates the applicability of the proposed model.

This study aimed to measure the efficiency scores of 75 dairy buffalo farms in the province of Nueva Ecija, Central Luzon, Philippines, using an input-oriented, variable-return-to-scale Data Envelopment Analysis (DEA) model. The farmer-informants or decision-making units (DMUs) were categorized as smallholders, family modules, and semi-commercial in operations. Personal interviews using structured questionnaires were done to gather various information on the socio-economic and management practices of the DMUs. Output in the form of volume and value of milk produced and inputs such as quantities and costs of biologics, feeds, forage, and labor were also collected and evaluated among individual DMUs. The efficiency scores were computed using PIM-DEA software, which identified fully efficient DMUs lying on the frontier line (scores of 1.0) and those enveloped by it (inefficient DMUs with scores of less than 1.0). The overall mean Technical Efficiency (TE), Allocative Efficiency (AE), and Economic Efficiency (EE) scores among the DMUs were 0.80, 0.81, and 0.65, respectively. Most of the inefficient DMUs were in the smallholder category. In sum, smallholder DMUs classified under low and moderate TE clusters should reduce their inputs by 53.31% and 40.01%, respectively, to become fully efficient. Likewise, higher lambda values among efficient peer DMUs indicate the best practice frontiers that the inefficient peer DMUs can benchmark with. Extension and advisory services can help promote the best management practices of the frontiers to improve the TE, AE, and EE of the inefficient DMUs.

Efficiency evaluation based on data envelopment analysis in the big data context

The research aims to analyze the technical efficiency of the chocolate industry, which has outstanding performance in producing chocolate products in East Java, Indonesia. The research sample includes all small and large-scale chocolate industries in East Java, with 42 Decision Making Units (DMUs). Efficiency research uses Data Envelopment Analysis (DEA), which is usually used in agricultural production research. However, in this research, DEA was used to analyze the efficiency of the chocolate industry making this concept as an empirical novelty. The analysis results show that there are industries operating at the Constant Returns to Scale (CRS) level (0.971), with a percentage of 66.67%, consisting of 28 DMUs, and the Variable Returns to Scale (VRS) level (0.992), with a percentage of 85.71%, which is represented by 36 DMUs. The Technical Efficiency (TE) is categorized as full technical efficiency at 85.72%, with a high category at 14.28%, and no DMUs fall under the moderate and low categories. This indicates that the allocation of inputs in each DMU is significantly different. Six DMUs require improvement in the distribution of industrial capital and raw materials input to achieve full efficiency category by making decisions based on the DMU's recommendations as a reference (benchmarks). This article concludes that industrial efficiency is a priority for the establishment of a business to achieve its goals easily. When the industry can control the quality and quantity of its products, it can be highly beneficial. The policy implications required for this case research to maintain and improve the efficiency of the chocolate industry in East Java, Indonesia, are for industries to prioritize joint management, increase the scale of operations, increase production frequency, expand innovative chocolate processing technology, prioritize product quality, and be able to penetrate export markets.

Unoriented two-stage DEA: The case of the oscillating intermediate products

Strategic alliances and partnerships based on the semi-additive production technology in DEA

Data envelopment analysis (DEA) is a method for measuring efficiency of peer decision-making units (DMUs). Conventional DEA evaluates the performance of each DMU using a set of most favourable weights. As a result, traditional DEA models can be considered methods for the analysis of the best relative efficiency or analysis of the optimistic efficiency. DEA efficient DMUs obtained from conventional DEA models create an efficient production frontier. Traditional DEA can be used to identify units with good performance in the most desirable scenarios. There is a similar approach that evaluates the performance indicators of each DMU using a set of most unfavourable weights. Accordingly, such models can be considered models for analysing the worst relative efficiency or pessimistic efficiency. This approach uses the inefficient production frontier for determining the worst relative efficiency that can be assigned to each DMU. DMUs lying on the inefficient production frontier are referred to as DEA inefficient while those neither on the efficient frontier nor on the inefficient frontier are declared DEA inefficient. It can be argued that both relative efficiencies should be considered simultaneously and any approach with only one of them would be biased. This paper proposed the integration of both efficiencies as an interval so that the overall performance score would belong to this interval. It was shown that efficiency interval provided more information than either of the two efficiencies, which was illustrated using two numerical examples.

Data Envelopment Analysis (DEA) is a data-oriented performance evaluation method that has a very satisfactory performance when there are multiple inputs and outputs presented in the form of set of peer Decision Making Units (DMU). In the discussion of DEA, basically measures the efficiency of each DMU in specific performance based on DEA Efficiency Scores. In DEA, when there is a value of Non-Zero Input and Output Slacks then this often means inefficiency. This scalar measures directly with the input surplus and the output of the short decision of the decision making unit (DMU). Universitas Malikussaleh as one of the State Universities in Indonesia, it is necessary to follow the regulations of the Ministry of Research, Technology and Higher Education of the Republic of Indonesia (KEMENRISTEKDIKTI), one of which is the measurement of efficiency based on the number of lecturers research, the efficient use of resources included in the number of lecturers and employees, as well as students who can be accommodated based on efficiency measurements using DEA. This paper will measure the efficiency of each department in Malikussaleh University and if there is an inefficient department then it will be measured based on slack-based measures to advise aspects that need attention so that the department can be efficient.

Data envelopment analysis (DEA) has been widely applied in the performance evaluation of environment or economy recently. If economic and environmental systems exist simultaneously in a decision making unit (DMU), conventional DEA models generally treat the DMU as a black box, and the internal relationship of DMU is often ignored. Thus, the performance of DMUs may be overestimated. In order to solve this problem, a new two-stage multiplier DEA approach is proposed in this paper. The new model can not only obtain the efficiency score of each system, but also consider the intermediate outputs when assessing the overall efficiency of the two systems. In order to test the effectiveness of this approach, a numerical example of 30 provinces in China is illustrated.

Efficiency evaluation of homogenous decision making units (DMUs), is one of the primary objectives of data envelopment analysis (DEA), in which the large number of inputs or outputs compared with the number of DMUs leads to decreased evaluation precision of DEA models. Overcoming this problem is the main issue in two-level DEA. In the present study, we use the multi objective linear programming (MOLP) method proposed by Sumpsi et al., which is based on constructing the pay-off matrix and using goal programming (GP), to investigate this problem. Furthermore, we discuss the enhanced Russell's model for evaluating and benchmarking DMUs with two-level inputs and outputs. The proposed method is applied to 24 branches of an Iranian commercial bank.

The ranking of the decision making units (DMUs) is an essential problem in data envelopment analysis (DEA). Numerous approaches have been proposed for fully ranking of units. Majority of these methods consider DMUs with optimistic approach, whereas their weaknesses are ignored. In this study, for fully ranking of the units, a modified optimistic–pessimistic approach, which is based on game cross efficiency idea is proposed. The proposed game like iterative optimistic-pessimistic DEA procedure calculates the efficiency scores according to weaknesses and strengths of units and is based on non-cooperative game. This study extends the optimistic-pessimistic DEA approach to obtain robust rank values for DMUs. The proposed approach yields Nash equilibrium solution, thus overcomes the problem of non-uniqueness of the DEA optimal weights that can possibly reduce the usefulness of cross efficiency. Finally, in order to verify the validity of the proposed model and to show the practicability of algorithm, we apply a real-world example for selection of industrial R&D projects. The proposed model can increase the discriminating power of DMUs and can fully rank the DMUs.

We used 30 decision making units (DMUs) of National Water and SewerageCorporation (NWSC) in Uganda and Dar es Salaam Water and Sewerage Corporation [DAWASCO] in Tanzania to collect data from customers and workers/regulators of the two utilities. We also collected secondary data on the performance of the utilities in 2010. We used this data to calculate the Data Envelopment Analysis (DEA) for the DMUs. The results indicate highadoption of customer orientation in NWCS’ DMUs (mean score = 86%) while in DAWASCO’s DMUs the mean score is 44%. The results from DEA analysis show a mean efficiency score of 93% for NWSC and 71% for DAWASCO. Also, the findings indicate a service quality gap of -1.98 forNWSC and -2.81 for DAWASCO. We found that there is a positive correlation between customer orientation and efficiency (0.58 [p<0.01]); a positive correlation between customer orientation and customer satisfaction (0.36 [p>0.01]); and an inverse correlation between customer satisfaction and efficiency (0.043% [p>0.01]). These results imply that increased adoption of customer orientation reforms enhances technical efficiency albeit the resultant improvement in customer satisfaction is statistically insignificant.Keywords · Customer orientation · Service quality · DEA