An Action-Centred Approach to Conceptualising Information Support for Routine Work

This paper advances the long term project of developing a situated information systems analysis and design methodology. Conventional approaches to information systems design are informed by the widely-held view that human purposeful action proceeds by deliberation on a mental model of the world of action. In contrast, situated information systems are informed by the view of situated action theory that routine action is largely non-deliberative and makes crucial use of structures in the action environment for attainment of goals. The expectation is that systems designed using this situated approach will be more effective in supporting routine activity than systems designed using the conventional approach. This paper reports on a case study conducted in the chemotherapy unit of a large hospital. The case study was conducted using the preexisting version of the situated systems methodology with the results of the case study informing further development of the methodology. The research provides further evidence of the ability of information systems informed by a situated model of action to effectively support complex but largely routine activity.

A Combined Methodology for information systems analysis and design based on ISAC and NIAM

M*-OBJECT is a methodology for information system analysis, design and implementation developed for CIM environments. It is based on an object-oriented approach and it covers in-depth analysis of static and dynamic aspects of CIM information systems. M*-OBJECT is made of three major phases: organization analysis, conceptual design, and implementation design. The conceptual design phase is supported by the Process and Data Net (PDN) model which integrates an object-oriented data model and a process model. The major features of the specification approach are: (1) static, dynamic, and behavioral properties of information are fully covered, (2) complex data structures and data manipulations can be specified, and (3) specifications are executable for rapid prototyping.< <ETX xmlns:mml="http://www.w3.org/1998/Math/MathML" xmlns:xlink="http://www.w3.org/1999/xlink">&gt;</ETX>

PurposeThis paper aims to examine the differences in epistemological underpinnings of conventional information systems analysis and design (ISAD) approaches (such as structured system and analysis design methodologies) and a recently developed situated ISAD approach.Design/methodology/approachThis empirical investigation involved constructing a simulated field situation to allow a conventionally trained IS analyst to analyse the same case as had been previously analysed by applying the situated ISAD methodology.FindingsWhile the conventional approach focuses on articulated knowledge and observes the system under study with a detached stance, the situated approach includes tacit knowledge and recognises the importance of the environment. The situated analyst is immersed in the system, attempting to take the subject position of an actor in the system, while also maintaining some analytical distance.Research limitations/implicationsThe research method and framework presented is a novel way to compare the epistemological underpinnings of other systems analysis and design methodologies. Validity issues are explicitly addressed in the paper; although it is based on a single case, the fact that it is a real‐world problem gives it high external validity.Practical implicationsThe investigation is based on an actual system design case and shows that, in analysis and design, the different epistemological underpinnings affect what is identified as a problem and hence the type of solution proposed.Originality/valueThere has been little previous work comparing epistemological commitments of alternative ISAD methodologies as they are played out in actual application. This paper makes a significant contribution to the theoretical foundations of IS.

One approach to learning information systems design is case-based reasoning (CBR). However, learning from design cases can be superficial, if cases are not accessible at the level of meaningful design components and are not contextualised in the situation in which they have been conceived. StoryNet is a learning environment inspired by CBR and by a methodology for information systems analysis and design grounded in scenario-based modelling. StoryNet features ‘cases’ produced by a community of learners and linked in a network to highlight how design solutions evolve across time and different groups of learners. This fosters in the learners the ability to perform a deeper analysis of the business organisation and stimulates innovative solutions. Also, the network of cases affords the opportunity to capitalise on the learners' differences. It provides a richer context, in which design quality can be better understood and advanced, through the interplay of the different roles, motivations and expectations of the actors involved and a collective process of selection of the best-fit design features.

This research examines the definitions and interpretations of mindfulness in information systems (IS) literature and in Buddhism. It extends a previous qualitative case study (Wang, 2015) and further examines the students’ learning outcome in mindfulness and their interpretations of mindfulness in information systems development and end user experience. Students in a Systems Analysis and Design undergraduate course were asked to design websites for a contemplative community of practice. More than half of the IS students can interpret mindfulness using both the concepts in the existing IS literature and in Buddhism, even without the explicit exposure to the literature. For those students who have not related to both, they applied the IS literature to interpret mindfulness in systems development and applied Buddhism to interpret mindfulness in end user experience. Overall, the majority of the IS students who were exposed to mindfulness have recognized its importance in IS design and in end user experience and learned to express themselves with the terminologies of mindfulness, awareness, and contemplation.

This thesis presents a new modelling method for information systems analysis and design, where the concept of service and the principles of service orientation are used for integrated modelling and reasoning about information systems architectures across organisational and technical systems boundaries. The concept of service enables cohesion of the intersubjective and objective modelling traditions by using a single type of diagram that facilitates detection of semantic inconsistency, incompleteness, ambiguity and discontinuity between the static and dynamic aspects of information systems specifications. The thesis is focused on three research topics, which are fundamental to the development of a new service-oriented modelling method. The first research topic concerns a pragmatic-driven specification of information systems. It clarifies answers to the research question: How can a conceptual modelling process be driven by pragmatic considerations? The second research topic provides a service-oriented modelling foundation for information systems analysis and design. It answers the research questions: How can the concept of service be used explicitly for the analysis and design of information systems and how can the static and dynamic aspects of information systems specifications be integrated at the conceptual level? The third research topic presents transition principles to implementation-specific design and answers the research question: How can service-oriented conceptual representations be aligned with implementation-specific design? The thesis contributes with a new knowledge to the area of conceptual modelling of information systems. The service-oriented modelling method consists of the modelling process, modelling language and techniques for the analysis and design of information systems on three levels of abstraction: pragmatic, semantic and syntactic. These three levels are necessary for a holistic understanding of enterprise architecture by stakeholders. The advantage of the service-oriented modelling method is that it can help to control traceability from information system design to original requirements. The method facilitates the semantic integration of the structural, behavioural and interactive aspects of information systems conceptual representations by using a single diagram type. The modelling language provides service-oriented constructs that are fundamental to building the major systems analysis patterns. The service-oriented modelling process contributes with seven steps of incremental design, which justifies various information systems components. The method provides the basis for a gradual and systematic way of modelling and an understanding of how pragmatic, semantic and logical information system requirements are linked together. The possibility to detect and eliminate undesirable characteristics of service-oriented diagrams can help to improve communication among stakeholders. Service-oriented specifications are computation-neutral and therefore they are more comprehensible for business analysis experts in comparison to implementation specific graphical representations of information systems. Finally, this thesis presents the challenges for future research, one of which is the development of the automated tools for the alignment of business models with implementation-specific information systems specifications.

The system analysis is the necessary activity in designing information systems (IS), especially in creating complex IS which have to satisfy a wide pallet of users’ demands. Installing the IS without expert’s planning and leading can lead to the huge users’ dissatisfaction, and maybe non - usage of system which often the consequent system do not work. This is especially emphasized when we talk about web based IS which demand a strong defined access rules as well as accurate data update procedures. In this paper is made a system analysis and design of IS for local economic development (LED). The problem of LED itself is very important because of the decentralization process that happens in R.of Macedonia in recent year as well as the global crises and the necessity of employment increasing. As an important factor we mention a need of increasing the usage of IS, especially when is concern of the issues that help for the young people’s position. Analysis of the need of IS for LED’s support is made on the couple of present local governments’ (LG) web sites in R.of Macedonia as well as the interviews and a questionnaire of the LER’s responsible in the LG and potential users of this kind of information. The results of this survey are decanting in analysis of the information needs as well as the LED’s support System’s proposition. We are using the structural analysis and logical design of IS as the working’ methodology. For this purpose, a series of systematic undertaken processes were used. These processes, we think, that will enhance the information and usage of computer’s IS in function of business climate and business community’s better information. The proposed model for LED’s support IS which have to cover the users’ demands will be made with creating a redundant databases, loaded whit trigger procedures and intelligent agents.

Although many information systems (IS) design methods and techniques are available to IS professionals, none of them completely supports the design process. One of the problems is that there is a mismatch between IS design method; and the system to be built. Actually, in designing an IS, the methods or techniques employed should match the types and characteristics of the system to be built. Thus paper will explore the relationship between IS types/characteristics and systems design methods, and provide IS designers with a systems framework to develop methods or techniques that match the types and characteristics of IS.

System analysis and design is an engineering technique which is widely used in industrial projects to ensure a solution is reached which fulfills the requirements of the user. The same technique has been used in this research for the design and implementation of a cricket bowling system which has been designed with both existing technology and the requirements of players and coaches in mind. The structured analysis and design methodology has been teamed with an object oriented approach to provide a component based solution which includes a bowling machine able to recreate any common bowling delivery, a visualization to provide temporal and spatial information about the delivery and an independent user interface to ensure robustness. This papers looks in more detail at the design and analysis methodologies used to create this solution.

The effectiveness of system analysis and design methodologies plays a pivotal role in the success of software development projects. This research conducts a comparative analysis of various methodologies, including the Waterfall Model, Spiral Model, Prototyping Model, Iterative Model, Unified Process, Object-Oriented Analysis and Design, Joint Application Design, Computer Aided Software Engineering Tools, Rapid Application Development / Rapid Systems Development, Feature- Driven Development, Extreme Programming, Agile Method, and DevOps, to explore their respective strengths and considerations. The study examines key aspects such as flexibility, documentation, risk management, complexity, and suitability across these methodologies. Findings reveal that each methodology offers unique advantages and challenges, influencing their applicability in different project contexts. The research underscores the importance of aligning methodology choices with project-specific requirements, organizational culture, and environmental factors to optimize software development outcomes. Moreover, it suggests that hybrid approaches, combining elements from multiple methodologies, may offer a balanced approach to address diverse project needs and maximize effectiveness. By providing insights into the comparative effectiveness of system analysis and design methodologies, this research contributes to informed decision- making and improved project success in software development endeavors.

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Business process (BP) designs and enterprise information system (IS) designs are often not well aligned. Missing alignment may result in performance problems at run-time, such as large process execution time or overloaded IS resources. The complex interrelations between BPs and ISs are not adequately understood and considered in development so far. Simulation is a promising approach to predict performance of both BP and IS designs. Based on prediction results, design alternatives can be compared and verified against requirements. Thus, BP and IS designs can be aligned to improve performance. In current simulation approaches, BP simulation and IS simulation are not adequately integrated. This results in limited prediction accuracy due to neglected interrelations between the BP and the IS in simulation. In this paper, we present the novel approach Integrated Business IT Impact Simulation (IntBIIS) to adequately reflect the mutual impact between BPs and ISs in simulation. Three types of mutual impact between BPs and ISs in terms of performance are specified. We discuss several solution alternatives to predict the impact of a BP on the performance of ISs and vice versa. It is argued that an integrated simulation of BPs and ISs is best suited to reflect their interrelations. We propose novel concepts for continuous modeling and integrated simulation. IntBIIS is implemented by extending the Palladio tool chain with BP simulation concepts. In a real-life case study with a BP and IS from practice, we validate the feasibility of IntBIIS and discuss the practicability of the corresponding tool support.

The paper describes experiments that investigated the use of auditory stimuli (speech and non-speech sound) to communicate data in two information systems. These experiments were performed under a multimedia stock control system and a multimedia e-mail tool. Experiments using the multimedia stock control information system investigated rhythms and timbre to communicate windows and their associated functions as well as the simultaneous rise of speech and sound to communicate a large amount of information to users. Experiments using the multimedia e-mail tool investigated the use of tunes and short pitch sequences with visual stimuli to communicate information in browsing e-mail data. The paper also integrates experimental results front both systems and discusses the incorporation of auditory stimuli in interactive audio-visual or multimedia information systems. Auditory stimuli helped to communicate, complement or reinforce information that users received via the visual channel. These auditory technologies could also benefit visually impaired users of such systems. Results also indicated that the simultaneous use of sound and speech can be useful in the design of interactive multimedia information systems. The inclusion of auditory stimuli (including speech) in the design of information systems has the potential to maximise the volume of information communicated to users.

This paper identifies the interest of information systems theoreticians and practitioners in research and methodological design as a conceptual analytic enterprise that transcends the assumption that its principles are founded upon scientifically derived formalisms. The antifoundationalist model of information system research and methodological design is one in which questions of validity can neither be posed nor answered in reference to a scientific, extracontextual reality but are intelligible and debatable only within the precincts of the contexts or situations in which they are derived. This paper debates whether anti-foundationalism in information system design as a model of epistemology provides practitioners and researchers with directions for achieving the epistemological state it describes and whether, if practitioners and researchers are able to learn and adhere to the principles of anti-foundationalism, this will provide an improved methodology for information system project development.