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  • https://doi.org/10.1504/ijcg.2025.149622Copy DOI Icon

Beyond challenges and monetary compensation: human resource behaviours leading to firm's growth

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Abstract

This study examined the relationship between human resource behaviours and firm growth in IT enterprises in Beijing, China. Specifically, it evaluated the effects of innovative working behaviour, organisational citizenship, and employee resilience on firm growth. Using cluster sampling, 220 managers from selected IT enterprises responded to a survey questionnaire. Multi-regression analysis revealed that innovative working behaviour and organisational citizenship positively impact firm growth, while employee resilience showed no significant effect. The findings highlight the importance of employees' ability to generate innovative ideas, perform beyond formal responsibilities, and adapt to change in driving firm success. Interestingly, resilience did not translate into measurable growth benefits, suggesting its role may be indirect or context-dependent. This study is unique in applying multiple regression to assess the combined effects of these behaviours on firm growth and is the first in China to explore how human resource behaviours influence organisational performance.

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