Challenges facing the TP industry

Summary form only given. Transaction processing in the airline industry has a rich history. The IBM transaction processing facility (TPF) platform played, and still plays, a major role in the airline industry. We introduce a wrapper on the TPF platform itself to access the legacy applications. A very pragmatic and successful approach that resulted in a very thin Web server made it possible to offer real-time e-commerce functionality against a very low price per booking.

Open DECdtm offers portable transaction management services layered on OSF DCE which support the application (TX), resource manager (XA), and transactional DCE RPC (TxRPC) interfaces specified by X/Open. Open DECdtm also provides interoperability with OSI Transaction Processing (OSI TP) and OpenVMS systems using the DECdtm OpenVMS protocol. Protocols executed by Open DECdtm are specified by constraints. This simplifies the development of transactional gateways between different data transfer protocols and transaction models.

The objective of this paper is to develop an internal halal traceability system in open source ERP system that is used to ensure the “halalness” of raw materials. The chicken meat processing company is a case study of this research to testing and validating the customized software on the open-source ERP system. In the first phase (modelling), four stages have been conducted to map the internal business process, to model the relationship actors using the use case diagram, determine the lot number code, and to determine the halal information tracing data model using the class diagram. In the second phase, two stages of research are conducted to testing the applicability of customized software and to validating with opinions for functions and design of customized software from case study's workers. Two process transactions in customized software to ensure the halalness of raw materials such as purchasing and manufacturing order transaction. Their opinions indicated that the functions and design of customized software have been fulfilled.

The authors briefly describe the technical contents of an ISO standardization project on distributed transaction processing, and report on the current state of the project. After an outline of the historical development, definitions of the basic technical concepts are given. Emphasis is on an explanation of transaction commitment. The two commitment procedures described in the current working documents are characterized, and their main differences are discussed. The major arguments used by the supporters of the two different procedures are presented. Some of the problems related to interworking of systems using different commitment procedures are mentioned. A rough survey of the complete set of services is given. The influence that a future standard on distributed transaction processing might have on OSI (Open System Interconnect) service conventions is considered. >

TOP END is a distributed transaction processing system designed especially to meet the requirements of open systems processing. The author presents an overview of TOP END with an emphasis on its modularity, robustness, standards adherence, and system administration capabilities. >

This study focused on assessing customer satisfaction with the quality of services provided by Tanzania's Business Registrations and Licensing Agency (BRELA), particularly its Communication Unit in Dar es Salaam. The research had three main objectives: identifying frequently inquired services at the Communication Unit, evaluating customer satisfaction levels, and gathering customer perspectives. The study aimed to assess the level of customer satisfaction and service quality as the result of BRELA's efforts to enhance services and introduce online options in 2018. Using the SERVQUAL scale, the study examined seven service quality dimensions: Tangibles, Reliability, Responsiveness, Competence, Access, Communication, and Understanding. A quantitative approach was adopted, involving a survey with convenience sampling to gather data from diverse respondents, including entrepreneurs, company owners, and prospective business starters in Tanzania. To ensure a balanced representation, the study received 20 calls daily at the call center for 19 days. Data collection involved a coded Excel questionnaire installed on call center computers. Analysis was conducted using Statistical Package for the Social Sciences (SPSS) and Microsoft Excel. Among the findings, Company Registrations emerged as the most requested service, with 242 out of 384 respondents seeking it. Respondents generally reported satisfaction with BRELA's services across the seven quality dimensions, and 79.2% held a positive perception of BRELA. The study recommended transforming the Communication Unit into the Directorate of Corporate Communications and Customer Service, enhancing the call center system, conducting awareness campaigns, and emphasizing adherence to the Client Service Charter. These recommendations aimed to improve BRELA's service quality, customer satisfaction, and the public.

Embedded devices enabling payments transaction processing in Financial Services industry cannot have any margin for error. These devices need to be tested & validated by replicating production like environment to the extent possible. This means literally handling payments related events like swiping a credit card, tapping a mobile phone or pressing buttons amongst many other things like in real world. Embedded Software development is time consuming as it involves multiple man-machine interactions and dependencies such as managing and handling embedded devices, operating devices (Push buttons, interpret display panels, read receipt printouts etc.) and sharing devices for collaboration within team. During the current pandemic, it was impossible for software teams to travel to office, share devices or even procure necessary devices on time for project related tasks. This caused delay to project delivery and increased Time to market. The paper describes how the team used Capgemini's flexible Robotics as a Service (RaaS) platform that helped during pandemic to automate feasible man-machine interactions using Robotic arms. The paper provides details of the work done by the team that involves internet of things (IoT), Artificial Intelligence (AI) to remotely handle and operate hardware and devices thereby completing embedded software development life cycles faster and well within budget while ensuring superior product quality and importantly ensuring team's health and safety. This is novel in Financial Services space.

The purpose ofthis paper is to explore the use ofecology-based performance measures as a way ofaugmenting the Balanced Scorecard approach to organizational performance measurement. The Balanced Scorecard, as proposed by Kaplan and Norton, focuses on four primary dimensions; financial, internal-business-process, customer, and learning and growth perspectives. Recently, many 'green' organizational theorists have developed the concept of "Ecologically Sustainable Organizations", or ESOs, a concept rooted in open systems theory. The ESO is called upon to consider resource use and conservation as a strategy for long-term viability. This paper asserts that in order to achieve ESO status, an organization must not only measure but also reward resource conservation measures. Only by adding a fifth perspective for ecological dimensions will the entity be truly motivated toward ESO status.

This article reviews and demonstrates the necessary abstraction levels of interoperability for enhanced healthcare systems integration. Defined interoperability levels are mapped against the Open System Interconnection Model layers resulting in bridging the classical and the modern methodology. The clinical integration of eHealth consumer electronic technology is assessed according to the aforementioned terminology and methodology. The Cloud-based Open Telemedicine Interoperability Hub is demonstrated, summarized and validated as a link between classical healthcare information system architecture and emerging eHealth consumer electronics technology. This scientific research program is the manifestation of the trilateral cooperation among the University of Debrecen Faculty of Informatics, Semmelweis University 2 <sup xmlns:mml="http://www.w3.org/1998/Math/MathML" xmlns:xlink="http://www.w3.org/1999/xlink">nd</sup> Pediatric Clinic Department of Pulmonology and an industry partner. The demonstrated interoperability framework relies upon and intends to extend health level seven international standard for open healthcare systems interoperability. The novelty of this research is, that the presented Open Telemedicine Interoperability Hub is embedded in hybrid Cloud Architecture, and therefore it delivers the necessary highly improved transactional processing capacity that other contemporary technologies lack.