3- https://doi.org/10.1016/j.apm.2024.01.010
Chat service in a multichannel system under competition where customers are boundedly rational
- Jan 7, 2024
- Applied Mathematical Modelling
- Tatyana Chernonog +1 more
Abstract
Chat service in a multichannel system under competition where customers are boundedly rational
- # Multi-channel System
- # Type Of Service System
- # Matrix Geometric Methods
- # Service Systems
- # Chat Technologies
- # Service System
- # Chat Service
- # Strategic Customers
- # Customer's Request
- # Service Channels
