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  • https://doi.org/10.21833/ijaas.2025.05.009Copy DOI Icon

Conceptualizing IS alignment competency in transforming organizations: Key factors for effective IT/IS alignment

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Abstract

This paper proposes a framework to support corporate and IT managers in guiding organizational transformation through the alignment of information systems (IS) with business agility. As market conditions frequently change, organizations are often required to shift their business strategies. However, initial IS designs rarely account for such shifts, and there is a lack of practical or academic guidance for organizations, especially those with limited resources, on how to align existing IS with new strategies or replace them altogether. This study identifies key factors that influence successful IS alignment, including the quality of the business strategy, the current IS, and the IT department. It redefines the relationships among these elements and highlights the importance of evaluating the existing IS to prevent misalignment from affecting future systems. The findings show that a well-defined business strategy is essential for IS success and that even advanced IT infrastructure cannot compensate for strategic inconsistencies. The study also underscores the role of a capable IT department in enabling agile IS alignment in competitive environments. This research fills a gap in the literature by offering a structured approach to aligning IS with evolving business strategies and provides practical guidance for organizations undergoing transformation or planning new IS development.

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