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  • https://doi.org/10.5451/unibas-006657059Copy DOI Icon

Context-aware workflow management in eHealth applications

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Abstract

Workflows are a technology to structure work in functional, non-overlapping steps. They define
\nnot only the order of execution of the steps, and describe whether steps are executed in
\nparallel, they also specify who or what tool has to fulfill which step. Workflows offer the possibility
\nto automate work, to increase the understandability of processes, and they ease the
\ncontrol of process execution. The tools to manage workflows, so called workflow management
\nsystems (WfMSs), are traditionally rigid as they separate workflow definition done at build time
\nfrom workflow execution done at run time. This makes them ill-suited for managing flexible and
\nunstructured workflows. In this thesis, we focus on the support of flexible processes in eHealth,
\nwhich are affected by more foreseen than unforeseen events. To bridge the gap between rigid
\nWfMSs and flexible workflows, we developed a concept for dynamic and context-aware workflow
\nmanagement called Flexwoman. Although our focus lies on flexible eHealth processes,
\nFlexwoman is a generic approach that can be applied to several different application domains.
\nFlexwoman supports the usage of context information to adapt processes automatically at run
\ntime to foreseen events. Processes can also be manually adapted to handle unforeseen events.
\nTo achieve this flexibility, context information from different sensors is unified and thus can be
\nanalyzed in the same way. The analysis and adaptation of workflows is executed with a rule engine.
\nA rule engine can store, reason about and apply knowledge automatically and efficiently.
\nRules and application logic are separated, thus, rules can be changed during run time without
\naffecting application logic or process description. Workflows are internally described by Hierarchical
\nColored Petri nets (HCPNs) and executed by a HCPN execution engine. HCPNs allow for
\na deterministic execution of workflows and can represent workflows on different levels of detail.
\nIn summary, in Flexwoman, significant context changes (events) trigger automated adaptations
\nthat replace parts of the workflow by sub workflows, which can in turn be adapted. The adaptations
\nand the rules for context-aware adaptation are saved in the organizational memory for
\nlater reuse. Flexwoman’s event based behavior facilitates proactive adaptations instead of only
\nallowing for adaptations while entering or leaving a task. Replacements are not bound to special
\nplaces defined at build time but each part of the workflow, which has not been executed yet, can
\nbe replaced at run time. We implemented and evaluated the concept. The evaluations show
\ni) that all required functionality is available, ii) that the system scales with a growing number of
\nrules, and iii) that the system correctly handles failure situations.

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