Conversational Agents and Language Models that Learn from Human Dialogues to Support Design Thinking

Introduction Advanced artificial intelligence (AI) frameworks particularly, large language models (LLMs) have recently attracted attention for automating Drug–drug interactions (DDIs) extraction and prediction tasks. However, there is a scarcity of reviews on how LLMs can rapidly identify known and novel DDIs. Areas covered This review summarizes the state of LLM-based DDI extraction and prediction, based on a broad literature search from PubMed, Embase, Web of Science, Scopus, IEEE Xplore, the Cochrane Library, ACM Digital Library, Google Scholar, and Semantic Scholar published between January 2000 and February 2025. For DDI extraction from biomedical text and databases, we detail methods utilizing transformer-based models, such as domain-specific BioBERT and general GPT-based architectures. For DDI prediction, we discuss prediction frameworks including hybrid models (e.g. SmileGNN, DrugDAGT), conversational agents (e.g. ChatGPT), and prompt-based methods (e.g. DDIPrompt). Expert opinion LLMs offer potential for advancing pharmacovigilance and clinical decision support. However, realizing this and establishing clinical trust requires urgently addressing current limitations, particularly enhancing model explainability, improving reliability (mitigating hallucinations), and resolving data quality issues. Future research must prioritize rigorous clinical validation (prospective studies), developing robust explainable AI (XAI) techniques, refining data curation, and integrating multimodal patient data.

Purpose This study aims to explore the integration of large language models (LLMs) and vision-language models (VLMs) in robotics, highlighting their potential benefits and the safety challenges they introduce, including robustness issues, adversarial vulnerabilities, privacy concerns and ethical implications. Design/methodology/approach This survey conducts a comprehensive analysis of the safety risks associated with LLM- and VLM-powered robotic systems. The authors review existing literature, analyze key challenges, evaluate current mitigation strategies and propose future research directions. Findings The study identifies that ensuring the safety of LLM-/VLM-driven robots requires a multi-faceted approach. While current mitigation strategies address certain risks, gaps remain in real-time monitoring, adversarial robustness and ethical safeguards. Originality/value This study offers a structured and comprehensive overview of the safety challenges in LLM-/VLM-driven robotics. It contributes to ongoing discussions by integrating technical, ethical and regulatory perspectives to guide future advancements in safe and responsible artificial intelligence-driven robotics.

BackgroundThe launch of ChatGPT (OpenAI) in November 2022 attracted public attention and academic interest to large language models (LLMs), facilitating the emergence of many other innovative LLMs. These LLMs have been applied in various fields, including health care. Numerous studies have since been conducted regarding how to use state-of-the-art LLMs in health-related scenarios.ObjectiveThis review aims to summarize applications of and concerns regarding conversational LLMs in health care and provide an agenda for future research in this field.MethodsWe used PubMed, ACM, and the IEEE digital libraries as primary sources for this review. We followed the guidance of PRISMA (Preferred Reporting Items for Systematic Reviews and Meta-Analyses) to screen and select peer-reviewed research articles that (1) were related to health care applications and conversational LLMs and (2) were published before September 1, 2023, the date when we started paper collection. We investigated these papers and classified them according to their applications and concerns.ResultsOur search initially identified 820 papers according to targeted keywords, out of which 65 (7.9%) papers met our criteria and were included in the review. The most popular conversational LLM was ChatGPT (60/65, 92% of papers), followed by Bard (Google LLC; 1/65, 2% of papers), LLaMA (Meta; 1/65, 2% of papers), and other LLMs (6/65, 9% papers). These papers were classified into four categories of applications: (1) summarization, (2) medical knowledge inquiry, (3) prediction (eg, diagnosis, treatment recommendation, and drug synergy), and (4) administration (eg, documentation and information collection), and four categories of concerns: (1) reliability (eg, training data quality, accuracy, interpretability, and consistency in responses), (2) bias, (3) privacy, and (4) public acceptability. There were 49 (75%) papers using LLMs for either summarization or medical knowledge inquiry, or both, and there are 58 (89%) papers expressing concerns about either reliability or bias, or both. We found that conversational LLMs exhibited promising results in summarization and providing general medical knowledge to patients with a relatively high accuracy. However, conversational LLMs such as ChatGPT are not always able to provide reliable answers to complex health-related tasks (eg, diagnosis) that require specialized domain expertise. While bias or privacy issues are often noted as concerns, no experiments in our reviewed papers thoughtfully examined how conversational LLMs lead to these issues in health care research.ConclusionsFuture studies should focus on improving the reliability of LLM applications in complex health-related tasks, as well as investigating the mechanisms of how LLM applications bring bias and privacy issues. Considering the vast accessibility of LLMs, legal, social, and technical efforts are all needed to address concerns about LLMs to promote, improve, and regularize the application of LLMs in health care.

Evaluating gpt-4 for zero-shot classification of bleeding and clotting events: Can large language models serve as second reviewers?

The paper studies the problem of software code migration during the transition from the old version of the SAP ERP 6.0 system to modern ERP platforms, in particular SAP S/4HANA. The necessity of automation of the migration process using artificial intelligence methods and tools is substantiated. A comprehensive analysis of existing academic and industrial case studies confirmed the feasibility of using large language models for code migration. A number of advantages of the approach based on large language models are revealed, in particular, the ability to handle various migration scenarios. The key risks and limitations common in the enterprise environment are highlighted, including data security, privacy, high cost of API calls and limited knowledge of models regarding the subject area. A method is developed for selecting a large open source language model that can be safely used in the enterprise landscape, thereby mitigating the risks associated with cloud solutions. The method is based on the developed system of criteria, including: model size, context window size, license type, support for fine-tuning training, focus on code quality (measured using a reference dataset), support for model quantization and community support. The hybrid AHP-TOPSIS method is proposed for systematic ranking of candidate models. The AHP method was used to check the weights of the criteria, while TOPSIS was used to rank the models based on their proximity to the ideal solution. Based on the developed method, three large language models were selected: Qwen 2.5 Coder 14B, DeepSeek-Coder-V2 16B and Llama 3.1 8B. A comprehensive testing plan for the selected models was developed for further experimental studies. The scientific novelty of the work lies in the development of a method for selecting large language models for custom code migration tasks, which differs from the existing system of model selection criteria and the use of a hybrid AHP-TOPSIS approach for ranking candidate models. The practical value of the work is that the developed method allows you to select a model taking into account the constraints of the corporate environment and information security requirements, which will increase the level of automation in the migration of AVAP when switching to new versions of ERP systems from SAP SE. The developed method can be applied to the selection of large language models when upgrading any large computer systems developed in both open source and proprietary programming languages.

Aim/Purpose: The study investigates the factors influencing the acceptance and utilisation of large language models (LLMs) (predictor variables of LLM usage), such as ChatGPT, in Learning design by instructional designers and university-teaching academics from various countries. Background: Large language models (LLMs) have exploded onto the scene, transforming the landscape of learning design. Instructional designers and university teaching academics have been overburdened with content creation for their teaching programmes, and the arrival of LLM models will help in this regard by developing more interactive content that drives student engagement and, in turn, contributes to student success. Since LLMs are a relatively new phenomenon, little is known about the factors influencing their acceptance in learning design; therefore, this research is needed, as learning design principles are the bedrock of student engagement and success. Methodology: A cross-sectional correlational quantitative study was employed. Data was collected using an online questionnaire posted on social media, including LinkedIn, from 203 instructional designers and university teaching academics. Purposive and snowball sampling methods were used to target instructional designers and university teaching academics at colleges and universities worldwide. Participants were asked to share the survey link with fellow instructional designers and university-teaching academics in their communities. The factor structure of the data was determined using exploratory factor analysis. Nonetheless, the factor structure derived from the LLMs did not entirely reflect the original configuration of the Unified Theory of Acceptance and Use of Technology (UTAUT3), as certain predictors appeared to coalesce, indicating LLMs’ unique nature in learning design. Confirmatory factor analysis was used to verify the fit of the data on the measurement model. First-order and second-order structural modelling were used to identify the structural relationships among the variables. Contribution: The study determines significant factors for the acceptance of LLMs by instructional designers and academic teaching staff in learning design, enabling possible opportunities for best practices in the field through interventions to optimize LLM usage. The study applies the technology acceptance model to the emerging LLM technology and extends the technology acceptance model by adding the trust construct as a predictor variable. Findings: The structural analysis results indicated that the ingrained LLM practices, LLM peer-driven expectations, innovative propensity towards LLM adoption, reliability and provider trust in LLMs, and ease of use and support influenced perceived LLM benefits and usage, but community standards and infrastructure had no influence. The second-order structural equation modelling indicated that perceived LLM benefits and usage and ingrained LLM habits contributed most to the learning design. Recommendations for Practitioners: Teaching academics and instructional designers must use LLMs in designing content, assessments, and interactive learning activities, and attend LLM training workshops on prompting and best practices in integrating LLMs into learning and teaching to see their benefits; hence, regular use of LLMs will then lead to trust and innovation in LLMs usage, enhancing learning design and improving student learning outcomes. Recommendation for Researchers: Researchers must use mixed methods approaches to have a deeper understanding of the factors influencing LLMs. Since habit and perceived LLM benefits and usage contributed the most variance to learning design, researchers must investigate strategies that optimise these factors in learning design, such as effective intervention strategies that can help form positive LLM habits. In addition, the findings provide researchers with a starting point for future research. Further researchers must investigate interventions that optimise the influence of personal innovativeness and trust that contributed the least variance to learning design, hence unlocking the potential of LLMs in learning design through innovation, responsible, and ethical use. Impact on Society: The use of LLMs in learning design has a high possibility of transforming education, specifically the learning design landscape. Using LLMs will free up more time for teaching academics and instructional designers so that they spend more time on higher-order thinking skill demands. Consequently, the students will be exposed to more engaging and interactive content, resulting in improved learning outcomes. Future Research: Future research must include context-derived external variables in technology acceptance models, such as levels of prompting competencies, to provide a deeper understanding of LLMs. In addition, future research must be based on the application and impact of LLMs on student engagement and success, and their attainment of 21st-century skills.

Developing domain-specific conversational agents (CAs) has been challenged by the need for extensive domain-focused data. Recent advancements in Large Language Models (LLMs) make them a viable option as a knowledge backbone. LLMs behaviour can be enhanced through prompting, instructing them to perform downstream tasks in a zero-shot fashion (i.e. without training). To this end, we incorporated structural knowledge into prompts and used prompted LLMs to prototyping domain-specific CAs. We demonstrate a case study in a specific domain-textile circularity – TextileBot, we present the design, development, and evaluation of the TextileBot. Specially, we conducted an in-person user study (N = 30) with Free Chat and Information-Gathering tasks with TextileBots to gather insights from the interaction. We analyse the human–agent interactions, combining quantitative and qualitative methods. Our results suggest that participants engaged in multi-turn conversations, and their perceptions of the three variation agents and respective interactions varied demonstrating the effectiveness of our prompt-based LLM approach. We discuss the dynamics of these interactions and their implications for designing future voice-based CAs.

The subject of the study is the analysis and improvement of methods for determining the relevance of project names to the information content of purchases using large language models. The object of the study is a database containing the names of projects and purchases in the field of electric power industry, collected from open sources. The author examines in detail such aspects of the topic as the use of TF-IDF and cosine similarity metrics for primary data filtering, and also describes in detail the integration and evaluation of the effectiveness of large language models such as GigaChat, GPT-3.5, and GPT-4 in text data matching tasks. Special attention is paid to the methods of clarifying the similarity of names based on reflection introduced into the prompta of large language models, which makes it possible to increase the accuracy of data comparison. The study uses TF-IDF and cosine similarity methods for primary data analysis, as well as large GigaChat, GPT-3.5 and GPT-4 language models for detailed verification of the relevance of project names and purchases, including reflection in model prompta to improve the accuracy of results. The novelty of the research lies in the development of a combined approach to determining the relevance of project names and purchases, combining traditional methods of processing text information (TF-IDF, cosine similarity) with the capabilities of large language models. A special contribution of the author to the research of the topic is the proposed methodology for improving the accuracy of data comparison by clarifying the results of primary selection using GPT-3.5 and GPT-4 models with optimized prompta, including reflection. The main conclusions of the study are confirmation of the prospects of using the developed approach in the tasks of information support for procurement processes and project implementation, as well as the possibility of using the results obtained for the development of text data mining systems in various sectors of the economy. The study showed that the use of language models makes it possible to improve the value of the F2 measure to 0.65, which indicates a significant improvement in the quality of data comparison compared with basic methods.

<sec> <title>BACKGROUND</title> Substance use disorder (SUD) affects more than 48 million people in the US, but access to care is often constrained by factors such as stigma, financial barriers, and limited service availability. While digital health interventions have begun to mitigate these challenges, large language models (LLMs) such as GPT introduce new possibilities for scalable SUD recovery support. However, empirical evidence regarding LLM use in SUD contexts re-mains fragmented and unevenly evaluated. A scoping review is needed to synthesize cur-rent approaches, surface methodological and safety gaps, and inform future research. </sec> <sec> <title>OBJECTIVE</title> This scoping review synthesizes current evidence on the use of LLMs in SUD and addiction contexts. It examines how LLM-based tools are being applied across the full spectrum of care, identifies common tasks and data sources, evaluates risks and safety concerns, and maps early evidence of effectiveness and gaps that inform future research. </sec> <sec> <title>METHODS</title> We conducted a scoping review in accordance with PRISMA-ScR guidelines. We searched medical and technical databases for studies that reported empirical findings on LLMs in drug-related SUD contexts. Of 675 records identified, 492 were screened at the title and abstract level, 60 underwent full-text review, and 12 studies met inclusion criteria. </sec> <sec> <title>RESULTS</title> All included studies were published in 2024 or 2025, indicating a very recent and rapidly evolving evidence base. Most studies used public social media or online forums (8 of 12), while 3 studies used clinical data such as EHR, and 1 study used multimodal data that combined sensors, images, and chat logs. GPT-family models were the most frequently used (10 of 12), often evaluated alongside Llama or Mistral models. Across studies, LLM applications clustered into four task categories: text classification and extraction, response generation, conversational decision support, and predictive modeling using LLM-derived features. Classification and extraction tasks were most common and often showed im-proved performance compared with traditional machine learning or rule-based baselines. While general-purpose LLMs were prone to generating stigmatizing, biased, or clinically inappropriate content in SUD-related scenarios, it was also reported that targeted prompt engineering substantially reduced stigmatizing language and improved perceived ade-quacy and appropriateness of responses. However, safety evaluations remained limited in scope and depth. </sec> <sec> <title>CONCLUSIONS</title> LLM-based tools show emerging potential to support SUD-related research and care, particularly scalable classification and information extraction, conversational screening, and feature derivation from unstructured text or speech. Yet current work is predominantly preclinical, relying on public datasets and simulated prompts, with limited evidence on safety, clinical effectiveness, or real-world implementation in recovery settings. Responsible use in SUD contexts will require a safety-first development approach that integrates human-in-the-loop validation, systematic prompt engineering, and design constraints such as curated response libraries. It will also require efforts to strengthen LLM literacy among clinicians, peer specialists, and people in recovery. </sec>

Biases in language and their reflection in language models have attracted researchers' attention, particularly with the growth of large language models (LLMs). However, many questions on the links between language models and people’s biased attitudes remain unanswered. In the current study we focus on gender–career bias to examine the extent to which language models can be used to model behavioural responses in the Gender–Career Implicit Association Test (IAT). We provide a systematic evaluation of a range of language models, including n-gram, count vector, predict (word2vec), and Large Language Models (LLMs), to determine how well they capture people’s behaviour in the IAT. We compared response time data from over 800,000 participants against 25 language models, with a total of 675 model variants. We find that many language models, including large language models (LLMs), correlated well with human behavior. While results support previous findings for both predict and count model families, we observed that performance of LLMs was consistently different from that of simpler predict models, particularly in terms of the direction and strength of correlations with reaction time and bias. This divergence may indicate successful attempts to mitigate bias in LLMs while preserving other aspects of linguistic information. Our findings reinforce the idea that societal biases are generally encoded in language, but that large language models can exhibit behaviors different to classical language models.

Several recent works seek to develop foundation models specifically for medical applications, adapting general-purpose large language models (LLMs) and vision-language models (VLMs) via continued pretraining on publicly available biomedical corpora.These works typically claim that such domain-adaptive pretraining (DAPT) improves performance on downstream medical tasks, such as answering medical licensing exam questions.In this paper, we compare seven public "medical" LLMs and two VLMs against their corresponding base models, arriving at a different conclusion: all medical VLMs and nearly all medical LLMs fail to consistently improve over their base models in the zero-/few-shot prompting regime for medical question-answering (QA) tasks.For instance, across the tasks and model pairs we consider in the 3-shot setting, medical LLMs only outperform their base models in 12.1% of cases, reach a (statistical) tie in 49.8% of cases, and are significantly worse than their base models in the remaining 38.2% of cases.Our conclusions are based on (i) comparing each medical model head-to-head, directly against the corresponding base model; (ii) optimizing the prompts for each model separately; and (iii) accounting for statistical uncertainty in comparisons.While these basic practices are not consistently adopted in the literature, our ablations show that they substantially impact conclusions.Our findings suggest that state-of-the-art generaldomain models may already exhibit strong medical knowledge and reasoning capabilities, and offer recommendations to strengthen the conclusions of future studies.

Large language models (LLMs) have made a significant impact on the fields of general artificial intelligence. General purpose LLMs exhibit strong logic and reasoning skills and general world knowledge but can sometimes generate misleading results when prompted on specific subject areas. LLMs trained with domain-specific knowledge can reduce the generation of misleading information (i.e. hallucinations) and enhance the precision of LLMs in specialized contexts. Training new LLMs on specific corpora however can be resource intensive. Here we explored the use of a retrieval-augmented generation (RAG) model which we tested on literature specific to a biomedical research area. OpenAI's GPT-3.5, GPT-4, Microsoft's Prometheus, and a custom RAG model were used to answer 19 questions pertaining to diffuse large B-cell lymphoma (DLBCL) disease biology and treatment. Eight independent reviewers assessed LLM responses based on accuracy, relevance, and readability, rating responses on a 3-point scale for each category. These scores were then used to compare LLM performance. The performance of the LLMs varied across scoring categories. On accuracy and relevance, the RAG model outperformed other models with higher scores on average and the most top scores across questions. GPT-4 was more comparable to the RAG model on relevance versus accuracy. By the same measures, GPT-4 and GPT-3.5 had the highest scores for readability of answers when compared to the other LLMs. GPT-4 and 3.5 also had more answers with hallucinations than the other LLMs, due to non-existent references and inaccurate responses to clinical questions. Our findings suggest that an oncology research-focused RAG model may outperform general-purpose LLMs in accuracy and relevance when answering subject-related questions. This framework can be tailored to Q&A in other subject areas. Further research will help understand the impact of LLM architectures, RAG methodologies, and prompting techniques in answering questions across different subject areas.

In this article, we discuss ethical issues related to using and disclosing artificial intelligence (AI) tools, such as ChatGPT and other systems based on large language models (LLMs), to write or edit scholarly manuscripts. Some journals, such as Science , have banned the use of LLMs because of the ethical problems they raise concerning responsible authorship. We argue that this is not a reasonable response to the moral conundrums created by the use of LLMs because bans are unenforceable and would encourage undisclosed use of LLMs. Furthermore, LLMs can be useful in writing, reviewing and editing text, and promote equity in science. Others have argued that LLMs should be mentioned in the acknowledgments since they do not meet all the authorship criteria. We argue that naming LLMs as authors or mentioning them in the acknowledgments are both inappropriate forms of recognition because LLMs do not have free will and therefore cannot be held morally or legally responsible for what they do. Tools in general, and software in particular, are usually cited in-text, followed by being mentioned in the references. We provide suggestions to improve APA Style for referencing ChatGPT to specifically indicate the contributor who used LLMs (because interactions are stored on personal user accounts), the used version and model (because the same version could use different language models and generate dissimilar responses, e.g., ChatGPT May 12 Version GPT3.5 or GPT4), and the time of usage (because LLMs evolve fast and generate dissimilar responses over time). We recommend that researchers who use LLMs: (1) disclose their use in the introduction or methods section to transparently describe details such as used prompts and note which parts of the text are affected, (2) use in-text citations and references (to recognize their used applications and improve findability and indexing), and (3) record and submit their relevant interactions with LLMs as supplementary material or appendices.

Large Language Models (LLMs) have enormous potential in healthcare, but we also need to be careful and implement strong safety measures. These advanced computer systems can understand complex medical questions written in everyday language and often provide accurate medical information. This article explores how the field has evolved, from the first language models to the LLMs we have now, specifically designed or adjusted for use in the medical world. We explore how LLMs can make important language-related tasks in healthcare more efficient and effective, such as identifying medical terms, understanding how different pieces of information are connected, drawing conclusions from written text, sorting documents, and answering medical queries. We also shed light on new and exciting ways LLMs can use more than just text, like combining written information with images or other types of data. We compare some of the best recent LLMs and discuss how they can be used in everyday medical situations. We also measure how well these models perform in the biomedical field, explaining what each measurement tells us and where it falls short. Lastly, by discussing the biggest hurdles LLMs face in healthcare—things like generating incorrect information (hallucinations), unfair biases, protecting patient privacy, making sure the models are dependable, and fitting these new tools into how doctors and nurses already work. We also provide a roadmap for future research. We aim to present a clear and fair picture of what LLMs can offer healthcare right now and what's necessary to use them safely and dependably. This includes explaining how researchers are working to make these models easier for doctors and patients to understand. We followed the PRISMA research method to guide our review of the field, from early language models to current LLMs adapted for clinical use.

This paper investigates the impact of knowledge extraction methods on the effectiveness of RAG (Retrieval-Augmented Generation) systems that utilize knowledge graphs. It highlights that the quality of the knowledge graph, which is formed using various knowledge extraction methods, is crucial for overcoming limitations of large language models (LLMs), such as “hallucinations”. The paper analyzes the architectures of LightRAG and GraphRAG, emphasizing that the selection of an optimal knowledge extraction strategy depends on specific tasks and the subject area. LLMs have advanced significantly, but they have limitations, including generating factually incorrect information (“hallucinations”) and possessing “outdated knowledge”. RAG systems were proposed to address these issues by combining LLMs with external knowledge bases. This approach reduces hallucinations, ensures factual accuracy, solves the problem of outdated knowledge, and increases transparency. Knowledge graphs are powerful tools for structuring information, consisting of entities (nodes) and relations (edges). They enhance RAG systems by enabling more precise and contextually grounded retrieval compared to keyword-based searches. The quality of a knowledge graph depends on the knowledge extraction methods used, which include named entity recognition (NER), relation extraction (RE), entity linking (EL), and event extraction. Different methods, such as rule-based, classical machine learning, and deep learning approaches, have varying trade-offs in terms of accuracy, completeness, and scalability. Entity linking and knowledge graph completion are also crucial for accuracy and richness. LightRAG and GraphRAG are two main graph-based RAG systems. LightRAG uses the knowledge graph as a quick reference, requiring high precision in knowledge extraction to avoid noise degradation. GraphRAG uses the knowledge graph as a domain model, where completeness of extracted knowledge is more critical, though systematic errors are still harmful. Both systems rely on LLMs for knowledge extraction, which makes them dependent on the LLM’s quality and the size of document fragments processed. The theoretical analysis confirms that the effectiveness of RAG systems is critically dependent on knowledge extraction methods. The quality, completeness, and accuracy of the knowledge graph directly influence the RAG system’s ability to provide relevant, accurate, and truthful answers. Different RAG system architectures like LightRAG and GraphRAG have distinct requirements for knowledge graph characteristics, prioritizing either accuracy or completeness in knowledge extraction.