Development of Social Responsibility Evaluation Framework of Construction Projects: A Multi-stakeholders Perspective

Food manufacturers are required to meet certain traceability specifications. This research aims at underscoring the relevant needs and expectations of various stakeholders across the entire food supply chain. In this context, firms' decisions on resource allocation and risk mitigation overlap several domains, such as quality, safety, environment, social responsibility and information. Business Intelligence (BI) platforms are specifically conceived to support analytical decision making by providing a centralised view on multiple distributed data sources. However, BI solutions are usually deployed within a single organization, whilst traceability involves multiple actors with potentially divergent interests and diverse levels of willingness to participate. Along this line of thought, integration of management systems within a company and throughout the overall supply chain is suggested to meet the emerging managerial challenges. After a detailed survey of integrated management systems (IMSs) in food traceability contexts, this research proposes a BI-wise solution using the IMS overarching approach and investigates its success conditions.

Motivation: Nowadays, there is a general understanding that stakeholders are crucial for the successful enterprise. There is also a need to think about Corporate Social Responsibility (CSR) in a global context. Never before corporations enjoyed so much power and authority. Corporations need to evolve, re-think their strategies and change their processes accordingly. However, as of now, there is no agreed way of measuring overall sustainability of actions of each company. There is a great need for holistic studies of CSR, analyzing in details the value created, from stakeholders point of view. Aim: This paper is an attempt to propose a way of looking at corporate social responsibility in line with current methodologies and frameworks focusing on value creation. Currently there is no one definition of global CSR to be used, nor there is one comprehensive methodology to describe it. Instead there is abundance of theories and frameworks. This paper proposes one definition and presents a method of analysis of the global corporate commitment to CSR approach. The main concern of this paper is to offer an insight into different ways companies can create value for various stakeholders groups. Results: Conducted analysis indicated that products companies are aware of needs and expectations of various stakeholders and are good at meeting them. Although assessed companies managed to link sustainability with their strategies, they did not achieve transforming sustainability into core of their business.

Research Question: To what extent is social responsibility model applied within civil society and corporate sector organizations in the Republic of Serbia? Motivation: Social responsibility has become a critical criterion for organisational legitimacy and sustainability. However, existing models are mainly designed for the corporate sector, often overlooking the challenges faced by civil society organisations, particularly in resource-constrained contexts. This research develops a comparative social responsibility model tailored to the Serbian context, exploring whether sectoral affiliation or internal characteristics (such as size, age, and turnover) have a greater impact on social responsibility outcomes. What’s New? This study introduces a customised, quantifiable social responsibility model applicable to both civil society organisations and corporations. It overcomes the limitations of current models by incorporating resource constraints and sector-specific characteristics, and presents the Sectoral Predominance Index as a new tool for comparing sectoral differences in social responsibility. So What? Understanding the factors that drive social responsibility adoption is essential for designing policies and strategies that support both non-profit and for-profit organisations. The findings provide valuable insights for practitioners and policymakers aiming to foster responsible, sustainable practices, particularly in resource-limited settings. Idea: The study develops a four-domain, 20-indicator social responsibility model based on stakeholder expectations. It uses non-parametric and regression analyses to assess social responsibility implementation across sectors, exploring the impact of organisational size, age, and financial turnover. Data: The study gathered data from 218 organisations in Serbia, including 94 civil society organisations and 124 corporations. They were evaluated based on a model comprising 20 indicators, the development of which is presented in this paper. Tools: Mann–Whitney U and Kruskal–Wallis tests were used for group comparisons, while hierarchical regression identified predictors of social responsibility. The Friedman test assessed differences across domains. Findings: Overall social responsibility levels did not differ significantly between sectors, but civil society organisations excelled in ethical business conduct and engagement, while corporations outperformed in sustainability. Internal characteristics had a greater impact on social responsibility outcomes than sectoral affiliation. Contribution: This paper presents a scalable model for evaluating social responsibility across both sectors in emerging economies.

This study aims to identify and define the ideal professional competencies of Clinical Research Nurses (CRNs) in China, focusing on the essential knowledge, skills, and personal attributes required for effective practice in clinical trials. Interviews were conducted with CRNs, Nurse Managers (NMs), Principal Investigators (PIs), Sub-Investigators (SIs), Clinical Research Coordinators (CRCs), Clinical Research Associates (CRAs), and subjects. Thematic analysis was performed using Colaizzi's seven-step method to analyze interview data and identify key competencies. The study identified four primary themes that characterize the ideal CRN profile: (1) theoretical knowledge ability, (2) practical technical ability, (3) professional quality and ability, and (4) personal traits. A total of 21 specific indicators were delineated, reflecting the diverse expectations of various stakeholders in clinical trials. The findings highlight the multifaceted nature of CRN competencies, emphasizing the importance of comprehensive training programs tailored to the needs of CRNs. This study provides a foundational framework for enhancing CRN training and professional development in China.

The selection of projects for realization or co-financing is a complex process, often strategic in nature, which involves confronting trade-offs between multiple, frequently conflicting, factors. In this process the expectations of various stakeholders should be taken into account, while simultaneously ensuring the achievement of numerous objectives. This work presents and compares the application of two approaches—multi-criteria decision aiding (MCDA) methods for mixed evaluations (deterministic and stochastic ones, thus with stochastic dominance (SD) rules), e.g. BIPOLAR MIX, and multi-actor multi-criteria analysis (MAMCA)—to help decision-makers (DMs) in the project selection process. The problem is illustrated by ranking environmental infrastructure projects.

In recent decades, local governments have contracted out a variety of public services to private for-profit organizations in pursuit of greater efficiency and effectiveness. Yet, involving the private sector in public service delivery may not lead to desired outcomes and meet expectations of various stakeholders, such as service users, community members, and government officials. As a result, governments sometimes opt to internalize the delivery of public services previously contracted out to private providers. Based on interviews with local government officials from New Jersey, located in the Northeastern United States, this study explores which services have been returned to local governments, the rationales behind those decisions, their resulting advantages and disadvantages, and what lessons public officials have learned from those experiences. Major findings of the study that provide new insights into the practice of bringing contracted public services back in government have been summarized in six propositions.

Managing stakeholders in construction projects is crucial since stakeholders are perceived as a significant source of uncertainty because of the various stakeholders involved, especially in mixed development projects. The preferred reporting items for systematic reviews and meta-analyses (PRISMA) method was used to analyse and select the most relevant publications from two identified databases: SCOPUS and Web of Science (WoS). Only 55 of 1600 publications were identified as relevant to stakeholder impact factors in the construction projects. Towards achieving the Sustainable Development Goal (SDG) 11, 10 stakeholder impact factors affecting the success of mixed development project management during the COVID-19 pandemic were identified and arranged by frequency: stakeholder engagement, stakeholder relationship, stakeholder attribute, stakeholder influence, stakeholder interest, stakeholder needs, stakeholder satisfaction, stakeholder expectation, and stakeholder behaviour. The outcome of this study would assist the construction project team in effectively managing and engaging with the relevant stakeholders to attain SDG 11 associated with sustainable cities and communities, specifically for the mixed development projects during the COVID-19 pandemic.

In this article, we argue that there is an urgent need to align internationalisation and university social responsibility agendas through the construct of Internationalisation of Higher Education for Society. The service or “third mission” of higher education institutions - to contribute to the social, economic, and cultural development of communities - has long been a core function of universities alongside teaching and research. However, the service mission is often disconnected from the internationalisation agenda. Service to society is rarely the focus of internationalisation strategies, and third mission strategies are predominantly domestically oriented. We consider how universities might, in today’s fractured and fragile world, amplify their contributions to society and the global common good by strategically enacting their global social responsibility through internationalisation. Related concepts of relevance are discussed, and we conclude with recommendations for leaders, researchers, and those involved in teaching and learning who seek to contribute to these endeavours.

This study aims to test the perception of accounting departments' students in Saudi universities as potential future financial managers in Saudi corporations of the importance of corporate social responsibility as one of the important factors in achieving the sustainable success and growth of these corporations. The researcher has relied on the descriptive analytical approach. By testing a sample of 94 students of accounting departments in Saudi universities, the study found that there was a weakness in these students' perceptions of the importance of corporate social responsibility. Students are more interested in maximizing value for shareholders through increasing profits and market value than interest in maximizing value for stakeholders in the community in which the company operates. This can explain the very weak disclosure of social responsibility in the published financial reports of Saudi corporation due to the weak culture of social responsibility of most managers in these corporations

In today's dynamic business landscape, the concept of social responsibility has gained prominence, prompting enterprises to reassess their roles and responsibilities in society. This article undertakes a thorough examination of the definitions of social responsibility proposed by a multitude of authors and scholars. By synthesizing these perspectives, we aim to provide a nuanced understanding that guides enterprises in their pursuit of ethical, sustainable, and socially impactful practices.The primary objective is to comprehensively investigate the relationship between Corporate Social Responsibility (CSR) initiatives and business performance across various industries and geographic regions. Specifically, the article aims to achieve the following: Analyze the Effectiveness of CSR Practices: The article seeks to assess the effectiveness of different CSR initiatives undertaken by businesses. Measure Financial and Non-Financial Performance Metrics: The study will evaluate the impact of CSR initiatives on both financial performance indicators (e.g., revenue, profitability, stock performance) and non-financial metrics (e.g., brand reputation, customer loyalty, employee satisfaction). Assess Stakeholder Perceptions and Expectations: Understanding the perspectives of key stakeholders, including consumers, investors, employees, and regulatory bodies, is crucial in evaluating the effectiveness of CSR initiatives. Explore Industry and Regional Differences: Business environments vary significantly across industries and geographic regions, leading to diverse approaches to CSR adoption and implementation. Identify Opportunities and Challenges: examine the challenges and limitations associated with CSR implementation. This article provides actionable insights for businesses to leverage CSR initiatives effectively. By aligning CSR practices with stakeholder expectations, leveraging industry insights, and addressing associated challenges, companies can foster sustainable business practices. This not only optimizes business performance but also contributes positively to society. Integrating CSR into corporate strategies emerges as imperative for driving long-term success and societal impact, highlighting the importance of responsible business practices in today's dynamic landscape.

Many factors play a role in the life cycle of construction industry projects, focusing on human resources and relationships as the main axis of business development. Thus, the conflict of interests between the stakeholders in the construction industry projects is a clear and challenging problem. The increased number of stakeholders in the project complicates human relationships and, consequently, increases the possible conflicts. The conflicts may result in claims if not resolved. The success of construction projects and their cost and time management can be affected by the poor management of claims. Therefore, this research aims to take a significant step to improve the efficiency of projects by identifying and ranking the causes of claims and analyzing their effects on key efficiency indicators. Firstly, causes of claim are collected according to experts’ opinions and literature and classified based on key efficiency indicators using the integrated analytic hierarchy process-technique for order preference by similarity to ideal solution (AHP-TOPSIS) technique. According to findings, delays with a proximity coefficient of 0.728 are the most significant factors in making claims with a great effect on the key efficiency indicators of the construction project. The changes in most construction projects are ranked in second place, followed by acceleration command, extra work, changing workshop conditions, and contractual ambiguities. The present study results may reduce the challenges in managing the construction industry claims and ensure the successful completion of projects.

Does corporate social performance pay back quickly? A longitudinal content analysis on international contractors

The continuous advancement of Building Information Modelling (BIM) influences the paradigm shift of collaboration, among multi-organisations for better digital data information generation, sharing, and management. In Malaysia, the utilization of BIM in construction projects is limited due to various challenges faced by multi-organizations including disputes in handling BIM collaboration which create a complex situation for the contractor to manage the construction phase. In fact, from the contractor's perspective, there is less specific procedure and reference to refer to as a guideline to implement BIM among multi-organisations. Thus, the conceptual framework is an initiative created as best practice to influence the success of collaboration among organizations in managing BIM construction projects based on contractor perspectives. This research study focused on three main objectives; (i) to determine the challenges faced among multi-organisations in enhancing collaboration in managing BIM construction projects, (2) to investigate the indicators that influence the multi-organisation in enhancing collaboration in managing BIM construction projects, and (3) to establish the conceptual framework in enhancing multi-organisation collaboration in managing BIM construction project based on contractor perspective. The methodology for this research study is a systematic literature review (SLR) and questionnaire survey were involved 30 BIM experts who have experience in managing BIM construction projects. The data from the questionnaire survey was processed and analyzed using the ranking analysis via mean and standard deviation to rank the factor for both objectives. Finally, based on the consolidated findings, a conceptual framework for multi-organization collaboration in managing BIM construction projects based on contractor perspectives was developed. The conceptual framework serves as an initial reference database and guideline platform for the contractor and other organizations to enhance BIM collaboration in construction projects in the context of the virtual environment.

This study comprehensively discusses the evolution of social responsibility in public relations and the concept of sustainable public relations. The sensitivity of societies to increasing environmental, social and economic problems directs businesses and organizations to adopt a more ethical, transparent and responsible communication approach. The role of public relations in promoting social responsibility projects, supporting sustainability principles and developing sensitive communication strategies was examined within the scope of this study. Additionally, the study discusses the central role played by public relations in promoting social responsibility in the context of responsive communication strategies. In this context, problems such as difficulties in implementing sustainability, lack of resources, focus on short-term gain and balancing different expectations of stakeholders are emphasized. At the same time, how active participation of stakeholders can be achieved through sustainable public relations, participatory communication models and transparent dialogue processes were evaluated. The impact of digital media on sustainable public relations strategies is discussed in the light of rapidly changing communication dynamics. It has been examined how social media platforms make it easier for sustainability-focused campaigns to reach large audiences, while also bringing about a demand for higher transparency and accountability. In addition, measuring the effectiveness of sustainable public relations was examined with qualitative and quantitative evaluation methods. Finally, future trends in social responsibility and sustainability in public relations are discussed. In particular, it has been discussed how elements such as technology integration and artificial intelligence will shape this field. The study aims to contribute to sustainable public relations practice at both academic and practical levels through these issues. Keywords: Public Relations, Social Responsibility, Sustainability, Responsive Communication, Social Media.

Past decades, the issue of corporate social responsibility very debated, demanding move corporate orientation from shareholder to stakeholder orientation. Implementation of social responaibility, described in social theories such as ethics theory, legitimacy theory, stakeholder theory, contracting theory, political theory and much more. In the perspective of legitimacy theory, companies existancies can not avoid the existence of stakeholders who are the parties to the mutual influence of the company. To that end, the company must maintain the congruence of interests between the company-of stakeholders (stakeholder theory). Corporate social responsibility is increasingly penetrated by no limits, apparently has an important role in the development of accounting, which is increasingly rampant social accounting studies (social accounting). That, of giving legitimacy of accounting as a social science that is open to the development of field phenomenon. The real manifestation of accounting response to social issues is increasingly widespread social studies Consequences of disclosure in relation to economics. Most developments do not question the aspect of social accounting matters: (a) why the company conducts social reported; (b) what are the social content of the report gives the signal to company performance, (3) what are the dimensions of corporate social performance measures, (4) whether effective enough social responsibility and meet the expectations of stakeholders, and (5) whether the most appropriate approach in the implementation of social responsibility. Key words: Corporate Social Responsibility, legitimation, stakeholder