“ELECTRONIC GOVERNMENT” IN THE PUBLIC ADMINISTRATION SYSTEM

Use of information technology is very important in government institutions, such as the electronic government, where the government attempted to improve service to the community in a more convenient, fast, effective and efficient. Development of e-government in Kudus district that has not run up pushing me to do this research. The research problem is : How does the development of e-government in Kudus district? and what constraints the development of e-government in Kudus district?. The purpose of this study to describe and analyze how the development of e-government and to describe the obstacles faced by the development of e-government in the District of Kudus. To answer the problem and the research objectives using successful elements of e-government development in the Harvard JFK School of Government, namely : support, capacity, and value. It also uses elements of the development of e-government according to Moon in Book Information Management System consists of a willingness and local culture. This study uses descriptive qualitative sample snowballing technique so that it can be explained the extent to which the development of e-government in the District of Kudus. There are two sources of data were used, namely primary and secondary data. This study using in-depth interviews, observation, and documentation as well as triangulation associated with the development of electronic government in Kudus district in collecting the data. The results showed that the implementation of e-government in the District of Kudus has not been able to run optimally because there are issues that affect development, as there is no support in the implementation of e-government in the absence of the political will of the government's full and socialization. Capacity is very limited financial resources, human resources and technology infrastructure is still inadequate . The absence of public willingness to use and avail the facility of e-government as well as the cultural/local culture Kudus Regency society who prefer the manual way instead of using information technologies in a variety of jobs.

УДОСКОНАЛЕННЯ НОРМАТИВНО-ПРАВОВОГО ЗАБЕЗПЕЧЕННЯ ПІДГОТОВКИ ФАХІВЦІВ ІТ-ПІДРОЗДІЛІВ ОРГАНІВ ДЕРЖАВНОЇ ВЛАДИ УКРАЇНИ

Information and telecommunication technologies are confidently included in all spheres of human activity. The introduction of information technology is taking place in almost all areas, but the most acute solution to this issue requires the education system, in particular the organization of school management. The dynamics of development of an educational institution depends on the quality of construction of an integrated information automated management system of higher education institutions. The problem of informatization is the main issue around which the whole system of higher education is built. Solving this problem allows to solve the orders of the information society, to train specialists who are able to apply information technology at a modern level in professional activities, in everyday life. It is difficult to imagine a higher education institution that operates without the use of computers and information technology. Thus, the choice of topic is due to the need to study this issue in order to develop new approaches to the introduction of information and communication technologies in the educational process, its improvement and modernization in the general educational system, and on this basis to identify and disseminate positive experience higher education institution.

The article analyses the state of the most popular and least popular professions and specialties in Ukraine. It's found that there are no specialties in the field of land management among them. It is also noted that at the legislative level the specialties "Land Management and Cadastre" and "Evaluation of land and real estate" were replaced by the specialty "Geodesy and land management", which belongs to the field of knowledge "Architecture and construction" (technical sciences). It is substantiated that the profession of land manager should relate to the field of knowledge of "Social and behavioural sciences". It's based on the provisions of the Law "On Land Management" and the study of world experience of the essence of the concepts of land management and land management planning (both have technical, socio-economic, legal and environmental focus). It is proved that the profession of land manager needs to be reprofiled. In this regard, there is a need to identify new specialties and specializations and add them into the state classifier DK 003: 2010. It's important to expand the training of specialists within: 1) specialty 193 "Geodesy and land management" specializations "Land Management and Land Use Administration" and "Cadastral Registrar"; 2) specialty 101 "Ecology" specialization "Land management and ecologization of land use", 3) specialty 051 "Economics" specialization "Economics of land management and land use". It is proposed to add them to the classifier. Keywords. Profession "land manager", labour market, perspective specialties and specializations in land management, new qualifications. Formulation of the problem. The development of society at all times was associated with the arrangement of lands, which today remains the main means for the existence of mankind and a source of social wealth. The need to establish the limits disturb landowners from ancient times. This function is performed by land surveyors. When the first representatives of this profession appeared, it is certainly not known. But the land surveyor is now a profession demanded both in the village and in the city. In our country, the profession of land surveyor always respects honour because it is devoted to the invaluable treasures of Ukraine - land, which has always attached special significance. According to the research conducted in Ukraine, soon, the 10 most demanded professions include: programmers (C++, Java), food industry technologists, construction engineers, architects, designers of offices and interiors, personnel managers, recruiters, energy engineers, journalists, technologists of light industry products, financiers (specialization "banking") [1]. In addition, prospective include: hotel business managers, accountants, auditors, lawyers, marketers. According to the Ministry of Education and Science of Ukraine, according to the results of the 2017 admission, the most popular specialties among the entrants for the Bachelor in Ukraine were Philology, Law, and Management. 85 thousand, 74 thousand and 59 thousand applications have been filed for the stated above specialties respectively. In addition, among the leaders are "Medicine", "Computer Science", "Tourism", "Secondary Education", "Psychology", "Economics". These specialties were desirable to enter by 40 to 46 thousand of entrants. The last step in the TOP-10 was "Software Engineering" with the result of 33 thousand applications (Fig. 1) [9]. Despite the stated above facts, it has been revealed that such specialties as "Law", "Management", "Tourism" and "Economics" remain among the most popular among entrants even though they are not in demand in the labour market. At the same time, the high levels in the ranking are occupied by important for the economy specialties, such as "Computer Science" and "Software Engineering". The least popular specialties are (fig. 2) "Theology" (185 applications excluding spiritual higher educational institutions) and "Hydropower" (193 applications for entry). However, specialties for the preparation of a specialist in land management are absent among the most and least popular. Therefore, with a caution we have to perceive the situation. The list of required occupations in the labour market is changing. Focus magazine has ranked the professions that will be promising in 5-10 years [10]. Before allocating the most promising specialties, the publication together with experts identified the areas of the economy that will actively develop in the near future. So, at first there was a list of 40 spheres of the economy, which, according to Focus, will successfully develop in the next 5-10 years. Experts evaluated the prospects for the development of these industries on a 10-point scale, giving each sector a mark from 1 to 10 points. At the same time, each expert could add to the list the industry that was not among the 40 listed, but whose potential he considers rather large. According to the obtained data, the rating of 15 most promising industries has been designed, and include: information technologies, telecommunications and communications, agriculture , pharmaceutical production and pharmacy business, banking, frying and processing industry, transport services, financial services, legal services, household services, metallurgy, alcohol production, energy, livestock , utilities. So, the 20 most promising professions of the next decade will be the following: the seller, the IT specialist, the automation engineer, the marketer, the municipal services engineer, the aeroengineer , the technologist in the production and processing of food products, the technologist of consumer services, logistics, the lawyer (economic and land law ), power engineer veterinarian, pharmacologist, financier, communication engineer, practical psychologist, geneticist, biochemist, robotic technician, nanoengineer. In addition, agrarian countries are actively developing organic and farm farming. This will require the involvement of a large number of employees who are able to work on the ground - and thus, forms a serious niche. In general, the labour market trends in the coming years can be reduced to nine main directions [5]: engineers, IT specialists, nanotechnology specialists, marketers, service providers, logistics, environmentalists, chemists, and physicians. The Resolution of the Cabinet of Ministers of Ukraine dated December 30, 2015, No. 1187, approved new Licensing conditions for the conduct of educational activities [7] concerning the further conduct of educational and scientific work in educational institutions. By the order of the Ministry of Education and Science dated November 6, 2015, No. 1151 "On the peculiarities of the introduction of the list of branches of knowledge and specialties [6], which are the training of applicants for higher education, approved by the Cabinet of Ministers of Ukraine from April 29, 2015, No. 266" [8] approved Table of correspondence List of directions for training of specialists in higher educational establishments for the educational-qualifying level of bachelor (List 1), List of specialties, which was carried out training of specialists in higher education institutions for educational and qualification levels of a specialist and a master's degree (List 2). In the stated above Resolution, it is defined that instead of the specialties "Land Management and Cadastre" and "Land and Real Estate Valuation" – the specialty "Geodesy and Land Management" is established. The latter belongs to the field of knowledge "Architecture and Construction", which belongs to the technical sciences. At the same time, the Law of Ukraine "On Land Management" stipulates that land management is a set of socio-economic and environmental measures aimed at regulating land relations and rational organization of the territory of administrative-territorial units, economic entities carried out under the influence of social and productive relations and development of productive forces [2]. The same law ( Article 1 ) stipulates that activities in the field of land management are the scientific, technical, production and management activities of state authorities, local governments, legal entities and individuals, which is carried out under land management. Land-use documentation ( land management documentation ) is the text and graphic materials approved in accordance with the established procedure, which regulate the use and protection of lands of state, communal and private property, as well as survey and land survey materials, author's supervision of project implementation, etc. Measures on land management – provided by documentation on land management on the rational use and protection of land, the formation and organization of the territory of the object of land management, taking into account their purpose, restrictions on the use and restrictions (encumbrances) on the rights of other persons (land servitudes), preservation and increase of fertility soils. This is evidence that the profession of land surveyor is more likely to belong to the field of knowledge of "Social and behavioural sciences" than to "Architecture and construction". Architecture (Greek αρχιτεκτονικη - construction) is both a science and the art of designing buildings, as well as a system of buildings and structures that form a spatial environment for the lives and activities of people in accordance with the laws of beauty. Land management, as stated in the Law of Ukraine "On Land Management" – a set of socio-economic and environmental measures aimed at regulating land relations and rational organization of the territory of administrative-territorial entities and economic entities on the ground. As the research of A.M. Tretiak and V.M. Tretiak shows, the concept and essence of land management has both a technical direction and socio-economic, legal and environmental. Land managers have worked and work in the structural subdivisions of the State Committee for Land Resources of Ukraine, the State Land Agency of Ukraine and the State Audit Office of Ukraine, state authorities and local self-government bodies, and ministries (where there are departments of land resources); in public and private design and valuation companies, real estate firms, agroholdings, agricultural enterprises; territorial communities, scientific institutions, institutions of legal direction. civic organizations. The land manager learns not only his professional knowledge, but also legal and natural sciences. For a profession it is necessary to have mathematical abilities, engineering approach, spatial imagination, ability to understand the legislation. The profession is extremely interesting and creative, which requires the ability to make informed decisions, communicate with people, requires care, clarity and responsibility. To become a successful specialist in this field, you need to be persistent, self-confident, active, have a well-developed intuition and logical thinking. According to the classification of professions, the professional activity of the land manager relates to professions such as "human-nature". To date, the land manager must have a higher education in the field of "Architecture and Construction" from the specialty "Geodesy and Land Management" , according to the educational qualification level: a junior specialist, a bachelor's or a master's degree. Currently, land managers use modern equipment in their work: electronic instruments; new technologies of geographic information systems. Significant problems arise when making managerial decisions due to the imperfection of the regulatory framework - when three different land managers can have three different views on the same issue. At the same time, for professionals it is extremely important to come to a joint decision. But how can the problems of legislation be explained to an ordinary peasant? It's a shame when you can not help a person in solving his question, and even more - when you do not know how to explain the impossibility of solving a particular problem. The disadvantage of the profession is also that there is little free time for personal life, family and wage mismatch in modern times. The advantages include: work is interesting, lots of communication, new knowledge in land law, and more. At the same time, we consider it necessary to stay on the proposals of A. Martyn outlined in the scientific paper "Directions of adaptation of the content of land management education to the needs of the national and world economy" [3], where he publishes "bad news" for land management education – whether we are ready for them? He states: "Most of our graduates will not develop landuse documentation at all; the number of jobs in the industry is quite limited; the overwhelming part of the "modern" Ukrainian land management is a terrible mix of fairly archaic rules, a crazy bureaucracy and meaningless rituals, in order to master the development of primitive land management documentation, it takes 2-3 weeks of practical training, but not 5 years at the university, and a significant part of cadastral registrar are lawyers. Some of these reservations agreeable. Therefore, his thoughts emphasize once again the need for serious changes in the training of land management specialists. Thus, all of the above stipulates the need for changes in the classification of occupations DK 003: 2010 and the definition of new specialties and specialization training of land management specialists. In our opinion, it is expedient to extend the training of specialists in land surveying in the following areas: 1) specialty 193 "Geodesy and land management" of the specializations "Land Management and Land Use Administration" and "Cadastral Registrar" ; 2) specialty 101 "Ecology" specialization "Land management and ecologization of land use" ; 3) specialty 051 "Economics" specialization "Economics of land management and land use" . At the same time, we consider it expedient to add the following qualifications to the classifier of professions DK 003: 2010: in section 8 "Main specialists – heads of scientific research units and subdivisions on scientific and technical preparation of production and other managers" – Chief land surveyor; in section 14 "Managers of enterprises, institutions, organizations and their subdivisions" – Manager of land management, Manager in the field of operations with land, Manager in the field of research in the land market; in section 25 "Agronomists, hydraulic engineering, forest managers and professionals of related professions" – Land manager; in section 33 "Assistant veterinarians, junior specialists in agronomy, forestry, water management and nature conservation" – Land Resources Inspector; in section 34 "Other technical specialists in the field of management" – State Inspector for the use and protection of land; in section 249 "Professionals not included in other classification groups". Land manager-ecologist, Land manager-designer. Conclusions. Summing up, we note that the assignment of the specialty "Geodesy and land management" to the field of knowledge "Architecture and Construction" (engineering science) does not comply with the provisions of the Law "On Land Management", the study of world experience of the essence of the concepts of land management, which determined that they are inherent in technical, as well as socio-economic, legal and environmental trends. In this connection it is proved that the profession of land manager belongs to the field of knowledge of "Social and behavioral sciences" . In view of this, the need for re-engineering the directions of land management training is urgent. Therefore, we must work ahead and make changes to the classification of professions DK 003: 2010 regarding the definition of new specialties and specialization training of specialists in land management. We consider it expedient to expand the training of specialists within: 1) specialty 193 "Geodesy and land management" of the specialties "Land Management and Land Use Administration" and "Cadastral Registrar" ; 2) specialty 101 "Ecology" specialization "Land management and ecologization of land use" ; 3) specialty 051 "Economics" specialization "Economics of land management and land use" (qualification "Land Management Manager"). It is proposed to make changes to the list of qualifications.

In law enforcement practice, there are many examples when public authorities are unable to ensure law and order in the use of digital technologies. This is attributed to the fact that law-making activities in the field of digital law are focused on “pre-digital” methods of public administration. This imbalance between legal regulation and public relations arising in the digital environment can be resolved through the institution of digital maturity, the formation of which is closely interrelated with the institutions of digital transformation and the digital state. The paper analyzes the basics of the designated legal concepts through the analysis of the legal regulation of the evolution of the implementation of information technologies by public authorities.One of the most important internal functions of the state is to work with information, which today has become a central element of managerial decision-making. This state of affairs makes it possible to call the state one of the beneficiaries of information revolutions. The society has gone through four information revolutions, each of which transformed the system of public administration. Today we can observe a new information revolution associated with the use of end-to-end digital technologies that have already had an impact on society and the mechanisms of the state. The paper systematizes information revolutions and their impact on the transformation of the public administration system and social interaction. The analysis made it possible to predict changes in the mechanism of the state caused by these processes.To analyze the use of information technologies in the field of public administration, the paper summarizes the existing state legal concepts in this area. The analysis made it possible to identify their haphazardness and inconsistency. To eliminate this shortcoming, the paper formulates a universal classification of state legal concepts, including the following legal categories: electronic state, electronic democracy, electronic autocracy, electronic government, electronic justice, and electronic parliamentary, digital state. The proposed classification should contribute to improving the quality of law making and law enforcement activities in the process of regulating the use of information technologies in the field of public administration.

The aim of the article was to evaluate the effectiveness of emotional support in the introduction of information technology in higher educational institutions during martial law. The following methods were used: general theoretical; testing, analysis of products of activity, formative experiment, statistical methods. Motivational, cognitive, activity and reflective components of professional competence were identified in the course of theoretical analysis. The medium indicators of dominance of cognitive, activity and reflective components of professional competence of students during martial law were recorded. The motivational component was the least developed. Experimental impact is effective for the development of motivational and cognitive components, but requires further clarification in the development of activity and reflective components. The significance of the changes is confirmed by statistical verification of the data. Prospects for research on the problem involve expanding the number and duration of research on the use of educational information technology during martial law.

Actuality of the conducted research is practically oriented character. Without the use of information and communication technologies (ICTs) in the field of higher education, it is impossible to carry out qualitative training of specialists in engineering, the results of which are necessary for the implementation of a national strategy for modernizing the economy and forming a progressive state of European type. Formulation of the task - the specificity of the use of ICT in the system of higher education has not been studied sufficiently. ICT form a complex environment, which includes a lot of information objects and the links between them. It can be argued that the structural and functional analysis of the use of ICT in higher education is the basis of the theoretical justification in the formation of technical professionalism of future engineers. ICTs form a complex system, which includes not only technical and software-hardware capabilities, but also psycho-pedagogical, organizational, methodological. Without taking into account all of these components, as well as the needs of the subjects of the educational process, the use of ICT tools (especially centralized) may be accompanied by risks and negatively affect the quality of high education. An analysis of recent research and publications-is actively exploring the experience of using ICT in high school, it is possible to distinguish the work of foreign specialists D. Stevenson, G. Reinhold, E. Wenger, S. Papierta, I. Zakharova, E. Patarakina, A. Khutorskogo, E. Polat The founders of this scientific direction in our country were M. I. Zhaldak, Y. I.Mashbits. The recent significant increase in the number of studies, the subject of which was the use of information and communication technologies in the educational process. Tsitemi in Ukraine is dedicated to the study of such scholars as V. Yu. Bykov, Ya.V. Bulakhova, O.M. Bondarenko, V.F. Zabolotny, G.O. Kozlakova, O. Moiko, O. Naumenko, Yu.Burovitskaya, I. Stavyts'ka, O.P. Pinchuk, O.V. Shestopal and others. Selection of unexplored parts of the general problem. The use of information technologies in the educational process is the foundation of innovative development of the educational system. The rapid development of ICT provides not only significant pace of innovative progress, but also requires the definition (limitation) of information resources that guarantee the quality of learning, the choice of techniques that are in line with the general strategy for the formation of professional competences. Therefore, the problem of choosing an approach to the process of learning with the use of ICTs remains one of the main tasks of education. Research methods. In theory and practice, the study of the application of information and communication technologies (ICT) in high school uses empirical methods of collecting and analyzing information based on the results of the survey of 120 students. Presenting main material. The essence of professionalism of future specialists of the technical direction is revealed. The scientific point of view on the professionalism of the engineer is presented. The peculiarities of formation of the basis of technical professionalism of future engineers in the process of studying at a higher school are theoretically grounded. The quantitative and qualitative analysis of the results of empirical researches of this problem is presented. The practical significance of the research topic is that the innovative approaches to the training of specialists in engineering specialties are differentiated, which differentiate in the educational concepts of teaching in higher educational institutions of European countries

Training of modern graduate takes place in the conditions of requirements of the Federal state educational standards aimed at development of students’ competences. In order to train a competent graduate, higher education institutions are looking for ways that will make this process more effective and dynamic. The purpose of the article is to analyze the experience of higher education institutions in the implementation of training in cooperation with the use of information technology. The wide development of information technologies and their penetration into various spheres of society has determined their implementation in the educational process. The use of information technology is based on the use of personal computers. Now this tool is an integral part of the modern educational process. Placing emphasis on the fact that learning in cooperation is not a fundamentally new technology the authors say that it acquires relevance by incorporating innovative technologies. The article considers the ideas of training in cooperation with the use of information technologies, raises the importance and significance of this issue in modern educational conditions. Training in cooperation expands the students' information field. On the basis of the study of scientific literature, the features of training in cooperation, its essence and value purpose for the formation of competence of students of pedagogical University are highlighted. The study suggests an increase in students ' motivation to study materials after the introduction of information technologies that allow them to be more mobile and creative. The process of mutual learning in the process of cooperation becomes more effective. The higher the motivation of the student to study the discipline is, the higher the level of his knowledge is. The results of the study can be used in the further implementation of information technologies for the development of the learning process in cooperation.

The article analyzes the features of the use of information technologies in the development of disciplines by design engineers studying the issues of materials science and the manufacture of products from textile industry materials. Depending on the tasks being solved by design engineers of the textile industry, it is advisable to introduce the following information products into the educational process: to determine the structural characteristics of textile industry materials and evaluate their utilitarian properties-Microsoft Excel spreadsheets and applied author’s programs, to analyze regulatory requirements - the Microsoft Access database. The use of the proposed training technology will significantly improve the quality of training and information culture of textile industry specialists.

The research focuses on the social relations in the field of digital public administration, namely possibilities of applying in public administration of blockchain. The main purpose of this research is to identify streams of regulatory reform of public administration in order to create legal conditions for the blockchain technology application by State authorities. The study was based on the foreign and Russian authors’ researches in the field of public administration, as well as strategic legal acts. The main obstacle to introduce blockchain in public administration is the contradiction between vertical structure of administration and the decentralized nature of blockchain. The article describes the similarities between blockchain and new public management, defines the types of public functions in which blockchain can be most effective. The conclusions made in the literature regarding the preference for closed blockchains by the State, which allow to maintain control over the transactions carried out, are projected by the method of analogy to the field of legal regulation of public administration. The expansion of the results obtained in the public administration science into the legal sphere has revealed specific problems that require updated legal regulation in connection with blockchain within the framework of the public administration laws. Integrated legal regulation will affect both the composition and procedure of public functions and the institutional framework of public administration. Resolving disputes needs special attention. The task is complicated by the absence of systemic regulation concerning public administration process in Russia. As a result of the research, key directions of regulatory reform in the public administration field, allowing the use of blockchain technology, proposals for improvement of legislation have been identified. Some recommendations can be used in the course of regulatory correction within the framework of the national project «Digital Economy.»

The development and implementation of e-government has been viewed as an opportunity to bring the much-desired reforms in public administration. There are several studies that have been conducted in the field of e-government and many projects implemented in both developed and developing countries signifying a tremendous growth in the field. However, studies show that there is a mismatch between the level of investment and the results realized so far. This has led to what some researchers refer to as the ‘e-government paradox’ that follows from the ‘productivity paradox’ earlier documented for IT projects. There are several factors that are attributable to the ‘e-government paradox’: measurement error; time lag between implementation and results; the fact that public administration and by extension e-government is driven by the need to create value for citizens and not economic value; and the mismanagement of the implementation process by e-government implementers. The measurement error has been identified as the most important factor contributing to the ‘e-government paradox’. Theories on development, implementation, measurement and evaluation of e-government are still at nascent stages of development. This study proposes the development of a citizen centric e-government evaluation model that is suitable in the context of a developing country to solve the measurement error. The study was conducted from government common citizen service (Huduma) centres in Kenya where citizens access government services. This study proposed a conceptual model that hypothesised relationships between the identified constructs. The model was tested using Structured Equation Modelling (SEM) and findings reported.

The article is devoted to the study of the theory and practice of using electronic technologies in elections and referendums in the context of guaranteeing the established international principles of electoral law. The relevance of the topic is related to the adoption of the Law of Ukraine "On the All-Ukrainian Referendum", which allows the use of information and telecommunication technologies during its organization and conduct. The subject of the study is the theory and practice of using electronic technologies in elections and referendums in Ukraine and abroad. The purpose of the article is to analyze the use of electronic technologies in the process of administration, preparation and conduct of elections, which can be similarly used in the all-Ukrainian referendum in the context of ensuring the principles of electoral law, and also to clarify the technical side of their implementation. The study applies the method of analysis and synthesis of scientific information, comparative legal and dialectical methods of scientific cognition. The norms of domestic legislation on holding elections and the all-Ukrainian referendum on the use of electronic technologies have been studied. International standards of the implementation of e-voting technology, as well as the main recommendations of the Venice Commission and the Committee of Ministers on preventing violations of the principle of fair and free elections during the use of information technologies, were analyzed. Special attention was paid to the study of legal opinions of courts of foreign countries regarding problematic aspects and possible violation of voting principles when using e-voting technology (USA, Germany, India, Albania). It was concluded that the international community does not distinguish between using of electronic voting programs in elections and referendums, applying the same approaches to the implementation of electoral principles. Recommendations for domestic legislative activity and the practice of election administration are outlined. The possible use of such leading information and telecommunication technologies as biometric identification, online registration of political parties and candidates, electronic voting, optical scanning of paper ballots, recording of a paper trail, cryptography, etc. has been revealed. The analysis of judicial practice made it possible to conclude that in order to comply with the public nature of the election process it is important to guarantee cybersecurity, protection of personal data and the results of will detection by recording a paper trail. Finally, attention was drawn to the problem of legislative regulation of electronic procedures during the all-Ukrainian referendum without their consistency and harmonization with the provisions of the Election Code of Ukraine. The obsolescence of the procedure for initiating a national referendum enshrined in the Constitution of Ukraine and detailed in the law, which needs to be modernized, is emphasized.

The economic development of Ukraine and Poland is possible under conditions that foster the establishment of new research-based and industrial structures, job creation, increased efficiency and profitability of enterprises, and the optimal use of financial, labor, and material resources. The implementation of these processes can be ensured by a new generation of computer science specialists who possess innovative thinking and are familiar with production technologies and marketbased management methods. At the present stage, higher education institutions face new requirements in training such specialists, taking into account both international standards and national approaches to professional readiness. Consequently, the modernization of educational technologies and the acquisition of leadership competencies in the training of computer science specialists become increasingly relevant. Professional leadership competencies significantly contribute to the formation of a company’s business reputation (goodwill), ensuring additional growth in profits and capitalization. Under modern conditions, the effective organization of processes for developing professional leadership competencies requires the use of information technologies that enhance adaptability and improve the efficiency of managing information flows related to the development, adaptation, and assessment of educational materials. The application of information technologies in internal human resource management substantially increases labor productivity at all management levels of vertically integrated enterprises. At the same time, an analysis of existing approaches to the formation of professional leadership competencies in industrial enterprises engaged in innovation management reveals that the role of modern information technologies as tools for improving training efficiency, knowledge assessment, internal talent pool formation, and goodwill growth remains insufficiently explored. The purpose of this study is to develop informatization tools for the formation of professional leadership competencies in innovative activities of vertically integrated industrial companies, based on automated knowledge transfer, consideration of a three-level management structure, and the evaluation of implementation effectiveness through goodwill-based indicators, taking into account the specific features of particular industrial sectors.

The article presents users' views on the development of e-government, addressing two interrelated questions that have not been sufficiently answered thus far: (1) How to increase the current low level of e-government use, and (2) How to advance the current practice of analyzing data from e-government satisfaction surveys in order to arrive at guidelines for decision-makers when shaping future actions of e-government development. For this purpose, a cause-and-effect model was developed and operationalized by a set of indicators observed by a citizen satisfaction survey carried out in Slovenia between 2005 and 2006. The model was then estimated using the PLS (Partial Least Squares) regression method. Finally, an improvement-priority matrix was applied to prioritize significant factors. The proposed manner of analyzing data from user surveys offers a universal tool for analyzing drivers and consequences of user satisfaction and the use of e-government, and prioritizing them in order to assist decision-makers in preparing future strategies, action plans, or guidelines for further developments. Points for practitioners 1. Methodological implications: • guidelines on how to conduct e-government user satisfaction surveys; • guidelines on how to analyze user survey data in order to formulate guidelines for future development of e-government. 2. Empirical implications: •results of e-government user satisfaction survey in Slovenia and other countries; • guidelines for future development of e-government services in Slovenia and beyond.

E-government is the use of information and communication technology to support government activities. In this context, the existence of e-government is needed to meet the demands of society to create clean, transparent government, and able to answer the demands of society quickly, accurately, effectively and efficiently. The e-Government development in Kendal District is a government program to increase transparency, accountability and public services. The low quality of e-government results in Kendal Regency is one of the main issues that will be solved by researchers using qualitative research methods, with emphasis on qualitative-verification design. The purpose of this study is to analyze the development of e-government and the factors inhibiting e-government in Kendal District. To find out how far the development of e-government in Kendal District in this study using the results of research and research from Hardvard JFK School of Government yaiu successful elements that include support, capacity, and value. The results of observations and interviews with some informants indicate that the development of e-government in Kendal Regency has been running well. The development of e-government in Kendal is also hampered by several factors such as human resources and infrastructure so that Kendal regency government needs to improve human resources and infrastructure infrastructure to support the success of e-government development in Kendal Regency.