Exploring Values and Value Streams by BPM method solved by Lean Management tool

Digital progress fundamentally transforms social reality, changing not only the key principles of social life but also all social institutions and spheres in which social interaction takes place, without neglecting the fundamental basis of the world's existence – the economy. Therefore, the problem of digitalization of the enterprise's business processes in the conditions of the digital economy becomes extremely urgent, given the need for high-quality management of the development of private capital.
 The purpose of the article is a multi-aspect system modeling of the encapsulated approach of the enterprise's business processes to find adequate justified management of flow processes in the conditions of digitalization of the economy. Research methodology – methods of digital analytics, based on the analysis of financial statements of enterprises and mathematical modeling of investment flows, including comparative analysis of indicators of comprehensive diagnostics of the effectiveness of digitalization of telecommunications enterprises. Findings - the key flows of business processes of enterprises are defined: material, innovative-intellectual, information-marketing, financial, the effectiveness of which management consists in the synchronization of flows with the possible assumption of temporary variations in the investment of one or another flow. Modeling made it possible to recognize the dominant flows – financial and innovative-intellectual, which allowed the authors to scientifically substantiate the need for systematic balanced management of the enterprise's business processes depending on the changing external environment, which is forced to transform intensively under the influence of the realities of the digital society. The theoretical constructs applied by the authors using the general and innovative theory of systems, the process approach of managing the quality of flows in combination with an interdisciplinary approach and analytical methodology made it possible to highlight the peculiarities of business processes in the conditions of digitalization as a general complex system that can be effectively managed using modern digital technologies.
 The study of key indicators and analysis of flow management is proposed to be carried out with the help of an encapsulated approach, which provides scientists with the basis for analytical analysis of the effectiveness of business processes at a modern enterprise in the conditions of a digital society. Research limitations – obtaining the analytical dependence of the key flows of the enterprise's business processes is a platform for making management decisions but requires the use of a more modern methodology using digital tools.

Business processes are essential components of all enterprises and the use of models, languages and execution engines as components of a Business Process Management (BPM) deployment are now commonplace. By definition, these processes describe an enterprise in terms of its organizational knowledge, structure and activities, and are often essential to realizing an organization's competitive advantage. It thus follows that the design, execution and, critically, responsiveness to change in the system or environment they are affecting, is of prime significance toward establishing and maintaining efficient business operation. Deploying a high quality and effective Business Process Management System (BPMS) is thus utterly essential to many modern enterprises. Yet current trends toward flexible methods of working, just-in-time organizational reaction times, distributed intra-organization and interorganization collaboration and constantly changing markets are creating new and complex business landscapes. This brings about increased complexity, further motivating the need for real-time dynamic change throughout an enterprise's business processes; ever more dynamic environments require key business processes to be more flexible and automated in both their design and behaviour. Yet many companies are now discovering that investments in conventional BPMS often suffers from poor return on investment due to a common inability to create business process models that are both meaningful to business people and capable of offering the real-time process flexibility and rapid process adaptation required to cope effectively with the fluid business conditions typifying many modern enterprises. As evidenced by our work with customers in the manufacturing domain, there is very often a need to alter executing process structures, sometimes in real-time, without perturbing the integrity of running process instances. If a BPMS is not built to innately support change in this manner the result can be reductions in both dependability and visibility, especially from a management perspective. Our observation is that many of the current procedural approaches to BPM are too inflexible and unresponsive to change, especially in any automated fashion. In fact many BPMS solutions provide only design-time modelling, with neither support for run-time determination of process structure, nor direct execution of industry standard Business Process Modeling Notation (BPMN) process models without the need for first translating BPMN into intermediary formats, such as the Business Process Execution Language (BPEL), in preparation for execution. In practice, these issues imply that process models can tend to become overly complex and brittle through the necessity of coding-in all O pe n A cc es s D at ab as e w w w .in te ch w eb .o rg

Анотація. За останні роки ситуація істотно змінилася: ринкова система управління змінила адміністративну, підприємства і окремі працівники отримали доступ до досягнень технологічної, електронної та інформаційної революцій, вступили в конкурентні відносини. В результаті змін, що відбулися сучасні підприємства отримали не тільки нові можливості, але й численні проблеми, які потребують реалізації структурних змін в вигляді реінжинірингу бізнес-процесів відповідно до вимог домінуючих економічних, технологічних і соціальних тенденцій розвитку сучасної економіки.
 Використання реінжинірингу в якості основи для розробки моделі адміністрування бізнес-процесів підприємства вимагає докорінного перегляду традиційних основ побудови підприємства і його організаційної культури. Такі суттєві зміни вимагають використання, як спеціальних принципів, так і певних організаційних та економічних умов. Особливої актуальності в рамках розроблюваної моделі адміністрування представляє перепроектування внутрішньої структури управління бізнес-процесів для сучасних підприємств, що знаходяться в кризовому або передкризовому стані.
 Метою даної статті є формування реінжинірингових механізмів в системі управління бізнес-процесами підприємств в сучасних вимогах світових стандартів ринку.
 Підґрунтям для формування ефективної системи виробничих процесів є спеціальне програмне забезпечення (реінжинірингові механізми) організації спільної роботи в локаціях підприємства. За допомогою ефективної організації системи виробничих процесів, використовуючи засоби електронних повідомлень та процес маршрутизації, існує можливість організувати прямий обмін інформаціє про результати роботи між учасниками бізнес-процесу. Функції контролювання за виконанням бізнес-процесу належать керівництву підприємства, з обов’язковою участю підрядників для завершення повного автоматизованого виробничого циклу.
 Авторами в статті детально розглянуто процес використання ІТ-технологій в процесі формування реінжинірингових механізмів в системі управління бізнес-процесами підприємств. В статті визначено відмінність формування реінжинірингових механізмів в системі управління бізнес-процесами підприємств та автоматизації їх діяльності.
 У статті виокремлено, що формування реінжинірингових механізмів в системі управління бізнес-процесами підприємств характеризується: чітко визначеним початком і кінцем; впливом зовнішніх факторів, які або пов'язують його з іншими бізнес-процесами на підприємстві, або описують вихід у зовнішнє середовище; послідовність виконання функцій та правила їх виконання (ділові правила).
 Ключові слова: реінжиніринг, підприємства, бізнес-процеси, IT-технології, управління, реінжиніринговий механізм.

PurposeThis paper proposes, that without acknowledging that lean adoption needs to reach beyond the shop floor, it cannot be sustained, and neither is the transformation into a truly lean enterprise possible. The purpose of this paper is to address the gap in the scientific knowledge regarding the challenges of lean adoption in manufacturing organizations. The underlying assumption is that successful and sustainable adoption of lean should be approached from the perspective of business process change (BPC). By applying the logic of BPC to manufacturing environments, and by exploring the opportunities for lean implementation that reach far beyond manufacturing, the study is expected to contribute to the development of the existing knowledge.Design/methodology/approachThe research objectives were achieved by conducting the qualitative case study. Two case companies were chosen based on their differing approaches to the introduction and implementation of lean initiatives. Data were collected through in depth, semi-structured interviews supported by shop-floor observations.FindingsThe paper provides insights into how can lean implementation be facilitated while a systematic, BPC is utilized. By contrasting the two cases, meaningful conclusions were drawn and certain managerial implications outlined.Originality/valueThis paper presents a new approach to lean implementation and aims to bridge both the theoretical and empirical gaps between the concepts of lean implementation and business process management.

The article systemises methodical instruments for evaluating efficiency of measures of digitalisation of business processes of enterprise. A schematic diagram of a general algorithm for evaluating the effectiveness of measures to digitalise the business process of enterprises has been developed. It is determined that assessing the degree of effectiveness of measures to digitalise the business processes of enterprise will also indirectly create conditions for identifying bottlenecks, based on which the management of enterprise will be able to make operational management decisions to optimise the business process through its digital development. It is substantiated that the assessment of business processes and their digitalisation should lie within the functional responsibilities of a certain entity; for this purpose, it is proposed to establish committees at the enterprise to assess the efficiency and digitalisation of business processes. In addition to formulating proposals for eliminating bottlenecks and directions and methods of digitising the company's business processes, the functional responsibilities of the Business Process Efficiency and Digitalisation Committee include the function of assessing the efficiency of an already digitised business process. For this purpose, the Committee develops analytical tools using established business process evaluation methods adapted to the evaluation of a digitised business process, which may include the PDCA cycle, internal audit of business processes, analysis of key performance indicators, functional and cost analysis, and analysis of stakeholder requirements. Each of the proposed instruments for evaluating the effectiveness of measures to digitalise the enterprise's business processes is adapted. It is summarized that when assessing the efficiency of business processes with a view to determining the need for their digital transformation or assessing the efficiency of a digitised business process, it is advisable for an enterprise to approach this issue in a comprehensive manner, namely, to develop clear policies and procedures by establishing and regulating the activities of the committee for assessing the efficiency of the enterprise's business processes by delegating to it a responsible person from each unit for managing business processes that create value or participate in this process.

Information System is one of the key domain in which lot of research has been done in the past few years. Applying Information systems to heterogeneous and distributed environments is one of the current research areas. Business Process Management Systems is the information systems which deal with the administration of tasks in the business processes, organizational structures, or in the related context. The Workflow Management system, the early idea of BPM, controls the workflow in an organization, data transfer, and integration of legacy information systems with existing programs and program modules, delegation of business tasks. Offering task management services especially modeling of business processes and underlying organizations, BPM serves it meaning and incorporates the WFM system. BPM supporting the use of knowledge concerning the awareness/unawareness of integrated software, and analysis of processes and organizational structure in terms of verification, modification, evaluation are key management in BPM system I.INTRODUCTION TO BPM: Combination of corporate restructuring and mergers urged the department and processes to be automated and linked together. Unfortunately it created largely disconnected spaghetti of systems and applications. Business Process Management (BPM) was born from a strong need to streamline internal processes and connections between both internal and external functions. It provides ability to model, monitor, manage and manipulate processes quickly in response to changes in strategy and market forces. BPM is an extension of classical Work Flow Management (WFM) systems and approaches. BPM delivers the maximum utility of legacy system. It is a method for revolutionizing the way the work moves throughout an organization. II.COMPONENTS OF BPM: The four key elements in Business Process Management are: Process modeling, Process rule, Process management, and Process performance analytics. Process modeling: Process modeling describes the flow of information (business process).It helps in building a model of process and mapping into an implementation frame work. Modeling requires a consistent analysis and representation of the processes. It forms the basis for the userspecific process environment. Process Rule: Process Rule is a heart of the BPM. It involves execution of discrete steps & integration of information. A process rules engine is used for this purpose. The engine is to monitor and manage the given steps by providing a flow control over the business process. If a process fails or delayed, a compensated action can be done to rectify. Process Management: Process Management is to correlate business/application events to fundamental business metrics .It enables the organization to monitor and optimize the business process. Once the process has been analyzed, modeled and the associated rules are formed. The next stage involves the visualization and management. Visualization means transaction data ranging from holistic to process-state or client state specific rules. Process Performance Analytics: Process Performance Analytics is a transition data source available for sophisticated management analytics .This data should be available on a retrospective or real-time basis. It should answer to one of the most difficult question like “how much does it cost to process a specific transaction?” By this way BPM mainly addresses four components. They are Work Flow Management, Content and records management Enterprise Application Integration (EAI) and Business Activity monitoring (BAM). III.RELEVENCE TO SYSTEM INTEGRATION: BPM can be fitted easily on the top of existing IT system. It is the Process rules that governs all the happenings and optimizes the process. BPM will not be able to work without the connectivity provided by the EAI layer. EAI layer provides BPM to gain and measure the value from the investment. On the other hand, BPM provides value to the EAI technology layer of Information technology. BPM layer offers business management the view of the message processing layer. It is used to unlock the value of the information held in the integration layer. It is also used to gather data of every transaction in the lifecycle. IV.APPLICATION OF BPM: BPM can be applied to any application which needs these advantages. BPM reduces unnecessary high losses in time critical transactions, helps to provide any critical information, practical application yield fast ROI ,better control over the information, identifying and maximizing the benefits faster, better analysis and tracking, provides enterprise-wide visibility of business processes, improve the effectiveness of the core operations, provides ability to coordinate interactions between information systems, business process and the people, flexible and easily changed by non-technical business people.

Digital transformation is more focused on the management aspects of digitalization. It is associated with a large-scale process of implementing digital technologies and corresponding organizational changes. The article reveals the features of designing business processes of petrochemical enterprises in the context of the transition to the digital economy and the introduction of new technologies in the production process. The paper identifies the main technologies of Industry 4.0 used in the chemical and petrochemical industries. The study analyses the key technologies and drivers of the development of traditional and digital production, as well as the barriers to their implementation. The author summarizes the key principles on which Industry 4.0 should be based in order to support effective decision-making in the industry. The paper notes that the design of business processes is determined by the production technology. In the direction of improving business processes, there is a need for wider use of decision support systems based on artificial intelligence and expert systems. The authors developed a model for the implementation of production processes that takes into account the design features of business processes of industrial enterprises in the conditions of digitalization of the economy. The distinctive feature of the presented model is the combination of the life cycle and the value stream with a structured approach to defining the components of Industry 4.0.

The article defines the peculiarities of managing business processes of trade enterprises in the conditions of martial law. The author focuses on the World Bank study “Adversity and Adaptation: How Ukrainian Private Firms Survive During the Russian Invasion” and on the monthly study conducted by the Association of Retailers of Ukraine using an online survey among hundreds of owners and CEOs of enterprises across the country, the results of which indicate a very limited number of closed commercial facilities and shops, according to which only 3% of companies were closed with the beginning of the full-scale invasion of the Russian Federation in Ukraine, while 97% continued their activities. A SWOT analysis was conducted for the business process management strategy of trading enterprises. The article outlines the main problems faced by trade enterprises in wartime conditions, among which the main ones are: a decrease in demand for goods and services, which in turn led to a reduction in sales volumes and a decrease in the profits of trade enterprises; a change in market conditions, a change in the competitive environment, fluctuations in the exchange rate, an increase in the cost of production and supply - all this affects the efficiency and profitability of the enterprise; security and supply risk, restrictions on the movement of goods, reduction in the quality of logistics services; significant outflow of buyers of goods in many regions of Ukraine; outflow of personnel due to mobilization, evacuation abroad, migration to western regions; decrease in purchasing power of consumers, etc. Based on the results of the research, proposals were developed regarding measures and an algorithm of actions to overcome the problems faced by trading enterprises, in particular: establishing clear goals and strategies for the business process of a trading enterprise; assessment of the current state of the business process; definition of key performance indicators (KPIs); development of a business process optimization plan, establishment of specific measures and steps to be taken to achieve set goals; implementation of planned activities and making changes in the business process, in particular in the organizational structure, procedures, technologies, communication, etc.; monitoring and control of implementation of planned changes, measurement and analysis of results, verification of achievement of goals; constant improvement of business process management based on innovative technologies.

In the modern business scenario, organizations are vesting high efforts in managing process sustainability as part of their operations management practices. The global environmental concerns for the welfare of the society have facilitated this change. Research studies have reported Information and Communication Technology (ICT) as one of the prerequisites in developing and maintaining efficient business processes. The process sustainability related initiatives and various processes related regulatory compliances have created the need for sophisticated IT tools like BPM (Business Process Management) and BI (Business Intelligence) in organizations. Thus with the advancement of ICT, a strong desire to enhance the business process performance through BPM and BI applications is felt across organizations. However, there is scant research available on leveraging the advantages of these applications in sustainability development. Therefore, this paper aims to present a conceptual architecture framework using an integrated BPM and BI solution to develop an orientation among practitioners and academicians towards the inclusion of ICT in attaining a sustainable, energy efficient business operations or processes. The framework is based on the literature pertaining to the role of BPM and BI in process sustainability as well as from the inputs of practitioners involved in the field of BPM and BI.

Nowadays, the problem in business process management (BPM) is that BPM systems should both be easy to use for business process developers and be based on a sound formal method. Business process management systems are often based on semiformal modeling techniques such as event-driven process chains (EPC) or UML. Unlike semiformal modeling techniques, the process calculus CSP comes with mature verification sup- port. Surprisingly little work has been done on using CSP for business process modeling and management. In this paper, we present our approach to business process management, which is based on the observation that CSP is well suited not only for specifying business processes and verifying work???ows but also for executing work???ows using our CSP4J framework. We report on a work???ow server, which is specified in CSP and implemented using our CSP4J framework. The server accepts work???ows that are modeled in CSP and also implemented using CSP4J. This allows us to integrate the mature verification support of CSP into both the management system itself and the development process of the end users’ business process definitions.

The rapid advancement of artificial intelligence (AI) fundamentally transformed the business environment by optimising management processes, enhancing operational efficiency, and generating new challenges for enterprises. This necessitated a comprehensive analysis of its impact on the transformation of business processes. The objective of the study was to examine the influence of AI on the transformation of business processes in enterprises of various sizes, identify primary directions of its application, and assess development prospects. The study was grounded in the use of systemic analysis, comparative analysis, case study method, and statistical data analysis. Scientific publications, corporate reports, analytical materials, and practical implementation cases were processed. The findings revealed that the adoption of AI significantly increased the efficiency of business processes in large enterprises through operational automation, customer interaction personalisation, and enhanced market forecasting. In the financial sector, machine learning algorithms reduced fraud rates and expedited document processing, consistent with global practices in banks such as JPMorgan Chase, Mizuho, and SMFG. In retail, improvements in recommendation system accuracy were observed, as reported by global companies like Amazon and Netflix, where personalisation contributed to increased conversion rates. Manufacturing enterprises reported optimised logistics and reduced operational costs due to AI implementation. Furthermore, enterprises actively explored the potential of generative AI in marketing, product development, and employee productivity, yielding results aligned with international experience, including the deployment of GitHub Copilot, which improved the speed and quality of software development. The practical value of the study lay in the applicability of its results for executives, analysts, and consultants to enhance digital transformation strategies and improve enterprise competitiveness

Enterprises in today’s networked economy face numerous information management challenges, both from a process management perspective as well as a decision support perspective. While there have been significant relevant advances in the areas of business process management as well as decision sciences, several open research issues exist. In this paper, we highlight the following key challenges. First, current process modeling and management techniques lack in providing a seamless integration of decision models and tools in existing business processes, which is critical to achieve organizational objectives. Second, given the dynamic nature of business processes in networked enterprises, process management approaches that enable organizations to react to business process changes in an agile manner are required. Third, current state-of-the-art decision model management techniques are not particularly amenable to distributed settings in networked enterprises, which limits the sharing and reuse of models in different contexts, including their utility within managing business processes. In this paper, we present a framework for decision-enabled dynamic process management that addresses these challenges. The framework builds on computational formalisms, including the structured modeling paradigm for representing decision models, and hierarchical task networks from the artificial intelligence (AI) planning area for process modeling. Within the framework, interleaved process planning (modeling), execution and monitoring for dynamic process management throughout the process lifecycle is proposed. A service-oriented architecture combined with advances from the semantic Web field for model management support within business processes is proposed.

Introduction. In the context of modern challenges and needs of the global business environment, effective management of business processes and ensuring economic security are extremely important for the success of IT enterprises. This article examines the key aspects of economic security and business process management in the context of information technology, enabling analysis, evaluation, and optimization of enterprise activities in this sector. Research Objective. Studying key aspects of economic security and business process management in the context of their optimization in the IT sector, as well as researching methods of business process management and providing practical recommendations that can be useful for IT enterprises to improve their efficiency and competitiveness. Method (methodology). The research methodology involves literature analysis, empirical studies, and the use of analytical, synthesis, modeling, and forecasting methods to gain a deeper understanding of economic security and business process management in the IT sector. General scientific techniques have been utilized, including the analysis of scientific literature addressing issues of economic security and business process management. Empirical studies include the analysis of practical situations in the IT sector, allowing for the examination of specific cases of success or challenges in the field of economic security and business process management. This combination of methods will enable a comprehensive analysis and provide recommendations for improving practices in the IT sector. The results. The research methodology encompasses literature analysis, empirical studies, and the utilization of analysis, synthesis, modeling, and forecasting methods to gain a deeper understanding of economic security and business process management in the IT sector. Empirical research involves analyzing practical situations in the IT sector, allowing for the examination of specific cases of success or challenges in the realm of economic security and business process management. This combination of methodologies enables a comprehensive analysis and provides recommendations for improving business process management practices within the context of economic security in the IT sector Conclusions. The issues of achieving economic security status by IT businesses have been studied and summarized, taking into account their specificities. Methods for assessing the effectiveness of business process management through the use of indicator systems adapted to the IT industry have been generalized. Suggestions have been made for developing performance indicators for IT enterprise business processes to enhance management practices and ensure stability and competitiveness of IT companies within the context of economic security.

Business process management (BPM) is an approach focused on the continuous improvement of business processes, providing for this a collection of best practices. These best practices enable the redesign of business processes to meet the desired performance. IT service management (ITSM) defines the management of IT operations as a service. There are several ITSM frameworks available, consisting in best practices that propose standardizing these processes for the respective operations. By adopting these frameworks, organisations can align IT with their business objectives. The constant need for change, competitiveness and innovation in organisations compels managers to analyse its business processes and find improvement opportunities. Therefore, the objective of this research is to understand how BPM can be used to improve of ITSM processes. An exploratory case study in a multinational company based in Lisbon, Portugal, is conducted for the improvement of the time performance of an incident management process. Data were gained through documentation, archival records, interviews and focus groups with a team involved in IT support service. The results of this study demonstrate how BPM highlighted the current incident management process incongruences. The preliminary evidences of this research indicate that with the application of the remain BPM lifecycle phases may be possible to improve incident management process. During the next months the authors intend to identify the main problems and simulate the appropriate BPM heuristics to understand the impact in the business organisation.

A necessidade de eliminar desperdícios em áreas administrativas amplifica-se à medida que aumenta a competitividade nos setores, pressionando assim a redução de custos e despesas fixas. Neste contexto, além de mostrarem-se relevantes para as operações diretas, os conceitos e ferramentas Lean também ganham importância no escritório e em áreas de apoio. Apesar disto, os métodos disponíveis para a utilização do Lean em áreas administrativas carecem de integração com técnicas consolidadas pela literatura em Gerenciamento de Processos de Negócio. Frente a necessidade das organizações em eliminar desperdícios, e às lacunas identificadas na literatura existente sobre Lean Office, o presente artigo apresenta a proposição de um método para a implantação do Lean em áreas administrativas, incorporando o uso de técnicas de Gerenciamento de Processos. Além disto, este trabalho apresenta a aplicação do método no Sindicato das Indústrias Metalúrgica, Mecânica e de Material Elétrico e Eletrônico de São Leopoldo - SINDIMETAL. Para este objetivo, o trabalho revisa os conceitos Lean e de Gerenciamento de Processos de Negócio, utilizando como método de pesquisa a Design Science Research. Por fim são discutidas implicações a partir destas proposições bem como perspectivas para o desenvolvimento do Lean como alternativa para melhoria em operações administrativas.