Foundation for a Consistent Benchmark on Workflow Technologies for the Aerospace Manufacturing Engineering Industry

Information System is one of the key domain in which lot of research has been done in the past few years. Applying Information systems to heterogeneous and distributed environments is one of the current research areas. Business Process Management Systems is the information systems which deal with the administration of tasks in the business processes, organizational structures, or in the related context. The Workflow Management system, the early idea of BPM, controls the workflow in an organization, data transfer, and integration of legacy information systems with existing programs and program modules, delegation of business tasks. Offering task management services especially modeling of business processes and underlying organizations, BPM serves it meaning and incorporates the WFM system. BPM supporting the use of knowledge concerning the awareness/unawareness of integrated software, and analysis of processes and organizational structure in terms of verification, modification, evaluation are key management in BPM system I.INTRODUCTION TO BPM: Combination of corporate restructuring and mergers urged the department and processes to be automated and linked together. Unfortunately it created largely disconnected spaghetti of systems and applications. Business Process Management (BPM) was born from a strong need to streamline internal processes and connections between both internal and external functions. It provides ability to model, monitor, manage and manipulate processes quickly in response to changes in strategy and market forces. BPM is an extension of classical Work Flow Management (WFM) systems and approaches. BPM delivers the maximum utility of legacy system. It is a method for revolutionizing the way the work moves throughout an organization. II.COMPONENTS OF BPM: The four key elements in Business Process Management are: Process modeling, Process rule, Process management, and Process performance analytics. Process modeling: Process modeling describes the flow of information (business process).It helps in building a model of process and mapping into an implementation frame work. Modeling requires a consistent analysis and representation of the processes. It forms the basis for the userspecific process environment. Process Rule: Process Rule is a heart of the BPM. It involves execution of discrete steps & integration of information. A process rules engine is used for this purpose. The engine is to monitor and manage the given steps by providing a flow control over the business process. If a process fails or delayed, a compensated action can be done to rectify. Process Management: Process Management is to correlate business/application events to fundamental business metrics .It enables the organization to monitor and optimize the business process. Once the process has been analyzed, modeled and the associated rules are formed. The next stage involves the visualization and management. Visualization means transaction data ranging from holistic to process-state or client state specific rules. Process Performance Analytics: Process Performance Analytics is a transition data source available for sophisticated management analytics .This data should be available on a retrospective or real-time basis. It should answer to one of the most difficult question like “how much does it cost to process a specific transaction?” By this way BPM mainly addresses four components. They are Work Flow Management, Content and records management Enterprise Application Integration (EAI) and Business Activity monitoring (BAM). III.RELEVENCE TO SYSTEM INTEGRATION: BPM can be fitted easily on the top of existing IT system. It is the Process rules that governs all the happenings and optimizes the process. BPM will not be able to work without the connectivity provided by the EAI layer. EAI layer provides BPM to gain and measure the value from the investment. On the other hand, BPM provides value to the EAI technology layer of Information technology. BPM layer offers business management the view of the message processing layer. It is used to unlock the value of the information held in the integration layer. It is also used to gather data of every transaction in the lifecycle. IV.APPLICATION OF BPM: BPM can be applied to any application which needs these advantages. BPM reduces unnecessary high losses in time critical transactions, helps to provide any critical information, practical application yield fast ROI ,better control over the information, identifying and maximizing the benefits faster, better analysis and tracking, provides enterprise-wide visibility of business processes, improve the effectiveness of the core operations, provides ability to coordinate interactions between information systems, business process and the people, flexible and easily changed by non-technical business people.

Workflow technology is the core technology to realize business process modeling, process operation, monitoring and management, and ultimately realize business process automation. Workflow-based office automation system can separate code writing and the operation mode. When business processes need to be changed, there is no need to modify the program. Users only need to customize the workflow through the visual process customization mode. The workflow engine is the core of the whole workflow management system and the control center of the whole system. This article designs a workflow engine based on a relational structure, including the design of workflow engine class, functional component, interface and database. Finally, a flexible office automation system with customizable business processes is implemented.

Workflow management systems are used today to realize advanced, distributed application systems, e.g. to support and control real world business processes like office procedures. With the increase of sophistication of these application systems a flexible transaction concept is required to be added to the workflow management system. Business processes exploiting such advanced transaction features are often referred to as “business transactions„. We propose to support business transactions by compensation based partial backward recovery of the control flow within an instance of a business process. Work units of a business process which are defined to be potentially subject to such kind of recovery are introduced as “spheres of joint compensation„ For the workflow management system IBM FlowMark we show in detail how its metcunodel can be extended to support spheres of joint compensation.

Work flow management systems (WFMSs) are an important new technology, which are likely to have a significant impact on the way in which clerical and administrative operations are organized and executed. This paper seeks to investigate how WFMSs are being exploited and used commercially by UK-based organizations operating in the financial services sector. In-depth interviews were conducted with 14 project managers to explore the development, application and commercial implications of this powerful yet flexible technology. The results indicate that work flow technology has the potential to facilitate significant changes in the way in which an organization conducts its business, through the automation of a wide range of document-intensive operations. Furthermore, when applied in a well-focused manner, it has the potential to realize significant increases in an organization's flexibility and productivity, as well as delivering major improvements to the quality, speed and consistency of customer service.

This paper presents the result of a research project. In the course of this project we demonstrated the application of business process management concepts in the extended construction enterprise, by using a Workflow Management System. The civil construction enterprise presents, usually, a distributed organisational structure (strategic enterprise, construction sites, warehouses, head-offices, etc.), and operates in a transient and variable environment, according to the collection of works in progress. A common scenario is the construction process that involves the co-ordination of many smaller firms (subcontractors), normally coordinated by one contractor. In this context, the paper starts with the presentation of the civil construction enterprise, by briefly describing the organisational, functional and process models, and concentrates its discussion in the supply chain business process. The rationale for this process is further presented based on so-called construction enterprise basic building block,capable of being replicated for each construction entity. Follows the presentation of a prototype illustrating the above concepts and demonstrating the value added of such approach. Workflow technology will definitely become the cornerstone technology to support B2B E-Business scenarios in areas such as Construction. In this paper we will further discuss this topic by bringing new construction enterprise requirements in the event of such as the usage of new mobile terminals such as UMTS, PDAs, and so on.

Modelling business processes with workflow systems: an evaluation of alternative approaches

Workflow management systems (WfMS) are designed to enable the enactment of business processes, i.e. to extract and maintain the process logic between business applications. Within a workflow management solution, heterogeneous applications are connected through a given workflow definition. Future development efforts must aim to establish interoperability between different WfMS. This leads straight to interoperability problems of two types: in a technical point of view, one WfMS has to be able to abstract from a concrete implementation (programming language, hardware, etc.) of another WfMS. In a semantic point of view, WfMS have to agree on the execution semantics of a workflow definition. We try to cope with the semantic interoperability problem by defining a workflow repository which enables extensible communication between WfMS. To understand the notion and the central function of repositories, a short history of metadata systems is given. Based on a modular architecture of WfMS, a repository is developed and sketched in a CORBA compliant style. This repository shows the expressiveness and the idea of extensibility of our interoperability approach.

Workflow management systems (WfMSs) have been used for organizational business process re-engineering and automation in various application domains. The use of ubiquitous web as infrastructure of WfMSs widens the applicability of workflow technology to almost every organization. Workflow technology is becoming the core technology for enterprise computing. However, many limitations remain in existing workflow management systems for supporting more demanding applications. In this paper, we address several issues in current workflows management: workflow modeling and verification, transactional support of workflows, and workflow evolution. We also discuss the use of web technology as an infrastructure for supporting WfMSs.

This research discusses the integration of artificial intelligence (AI), workflow management systems (WMS) and business process models and notes (BPMN) to improve the efficiency of modern business processes. Advanced technologies can significantly increase productivity, reduce costs and improve decision-making. The data analysis and automation capabilities of artificial intelligence enable companies to solve problems faster, optimize resource allocation and make better decisions. In combination with WMS, AI optimizes processes, automates workflows and increases operational efficiency. BPMN 2.0 is a clear, standardized method for visualizing and modeling business processes that helps improve communication and consistency between teams. This structured approach enables companies to effectively document, analyze and improve their workflows. Research shows the challenges companies face by using technologies, that also includes data quality issues, resistance to change and the need for a skilled workforce. Analyzing article, the authors consider the potential of quantum computing and developments in artificial intelligence algorithms and emphasize the importance of continuous innovation and adaptation for companies to remain competitive in an ever-evolving technology landscape.

1 IntroductionDuring its evolution, humanity always looked for instruments and innovative solutions that ensure maximum comfort from the perspective of human universe dimensions: familial, social, cultural, economic, religious etc. Many times during this social development, the individual had to resort to various association forms with others in order to achieve these goals, thus laying the foundation for what we call today collaboration. Current forms of association transcend the original goals and the individual aspirations have been altered and transposed into mercantile organization objectives. Unconditional support of these considerations is reflected by the capitalist system and largely by the industrial system, where the aim of earning money through all means outweighs any attempt of collaboration in the original meaning. Unfortunately the mercantilism is not only an economic doctrine of 15th-18th centuries, but it is still fully manifest in the digital society.Beyond these considerations, thinking of the social and economic status quo we must notice a change in the business paradigm. The traditional models defined through the goal of maximizing the profit adapt to modern management doctrines, oriented towards the individuals. Current society is not only information and knowledge based; it is also a society of technology and artificial intelligence. Transposing the business in the digital environment is no longer a caprice but a need. Additionally, the simple presence in virtual environment is not the premise for the success of modern business, the advantages provided by technology must also be fully exploited.Orientation towards exploiting individual abilities and ensuring business processes flexibility has led to what specialists call business agility. Ensuring a certain level of agility for the business requires more and more relying on information and communications technology. Additionally, the agile business status implies redefining the human resource as primary production factor. The anthropocentric paradigm is evidence to this. In the context of modern agile business collaboration and team work are more than ever necessary. Through the prism of dedicated agility technologies, the essence of collaboration as instrument for founding and unfolding economic activities dissolves into the business itself, becoming visible on the level of business processes and work tasks. The individuals, activities, processes and work tasks are vertices of informational graphs representing the functioning of modern businesses. The edges of these graphs are merely informational flows (later translated into workflows) that ensure communication and cooperation on business level for reaching its goals.For technological and economic reasons (meaning resource economy), the need to share resources, skills, competencies, market shares and experience overlays on top of these modern business architecture. In many occasions this was a premise for development of virtual organizations that take advantage of concrete market opportunities. The modern technological solutions is now provided by cloud computing. Together with a workflow management system (WfMS), cloud computing comes to ensure scalability, reutilization of technological capabilities, reliability, improvement of business processes, minimization of information and communications technology (ICT) investment.Thus, exploitation of cloud services may generate an intensified use of workflows, mainly for collaborative environments. On the other hand, business agility built on service-oriented architecture (SOA) and complex event processing (CEP) solutions may ensure real time collaboration between business processes through processing heterogeneous data extracted from business connected information flows. A solution of workflow management system based on cloud for real time collaboration will provide the capabilities for multi-criterion analyses for business processes, while considering their interdependence with the environment. …

Structuring an organization around its business processes has many benefits for both the processes themselves as well as the workflow and business process management within an organization in general. However, there are many challenges that make such a transition from a classical hierarchic to a state-of-the-art process organization difficult. In particular, traditional departments often resist loss of autonomy within their organization and, thus, may prevent successful implementation of business process management techniques such as process-oriented workflow management systems. Therefore, this paper proposes a flexible workflow management system architecture consisting of multiple parts that can be replicated and distributed within an organization's private cloud network. Based on distributed components of a workflow management system, it supports both organizations with legacy organizational structures as well as those which require increased autonomy of their respective organizational units. As a result, this system allows, on the one hand side, to manage some organizational units independently and to regulate them in a distributed, process-driven way while, on the other, still allowing the overall organization to exploit many advantages of a centralized workflow management system. The resulting system is based on experiences of a DFG funded technology transfer project aiming at applying previous research results in autonomous business process management to practical needs and requirements of a real production system application.

Workflow management is aimed at the execution of business processes within an enterprise. Workflow management systems (WfMSs) build an execution platform for business processes in organizations of any size and structure. Performance is an important criteria for the applicability of WfMSs; they have to be scalable to varying load situations. The authors present a modular logical WfMS architecture, which is the basis for configuring the WfMS according to the performance needs of the application environment. Based on this logical architecture they define a data partitioning and replication scheme which allows to replicate and distribute components of the WfMS without raising synchronization efforts. As a consequence, the proposed physical architecture provides scalability.

Software has become a rapidly evolving artifact and Workflow Management Systems (WfMSs) are not an exception. WfMSs’ changes may impact key performance indicators or resource consumption levels may change among different versions. Thus, users considering a WfMS upgrade need to evaluate the extent of such changes for frequently issued workload. Deriving such information requires running performance experiments with appropriate workloads. In this paper, we propose a novel method for deriving a structurally representative workload from a given business process collection, which we later use to evaluate the performance and resource consumption over four versions of two open-source WfMSs, for different numbers of simulated users. In our case study scenario the results reveal relevant variations in the WfMSs’ performance and resource consumption, indicating a decrease in performance for newer versions.

The mobile internet has rapidly developed into one of the most eye-catching phenomenon of the global field of information and communication in recent years.This paper gives the concept of mobile internet and integrated marketing communication, and then provides three suggestions to the development of the integrated marketing communication in the mobile internet era, including simplify channel entrance, standardize business processes and unify information management in order to supply references for the related researchers. Concept and Features of Mobile InternetMobile internet is the integration of internet technology and mobile communication technology through a variety of portable smart devices to achieve access to the network information and services anytime and anywhere.Mobile internet has realized the mobile function of wireless communication, the traditional computing function and the direct integration function of internet.Mobile internet is a product of the integration of mobile communication and traditional internet.It not only retains the advantages of traditional internet information, space and search convenient, but also can make full use of the characteristics of mobile communication, convenient, personalized and ubiquitous.Mobile terminal volume, easy to carry, the user can almost not be limited to any time and place, use the phone to send and receive information.As long as there is cell phone signal coverage, mobile internet users can carry out information dissemination and reception anytime and anywhere.Users use the mobile internet is mainly focused on the way to work, travel, waiting, leisure and entertainment, such as fragmentation of the time, the use of more than a few minutes, which is typical of people's life time.Mobile microblog, mobile video, mobile phone QQ and other business are designed to meet the needs of people who only have the fragmented time.Information production and distribution of traditional media need a longer fixed period.Under the mobile internet environment, anyone can become a publisher, receiver and forwarding of information, and the acceptance and release of information is no longer limited by time and space.Interaction is an important feature of the mobile internet.It allows users to choose need to choose the information according to their own preferences, so that the individual can truly achieve freedom, equality and democracy to communicate and feedback to each other. Concept and Development of Integrated Marketing CommunicationSince the concept of integrated marketing communication has been officially put forward in the end of 1980s, the research on integrated marketing communication has been defined and studied from different perspectives.With the continuous development of the practice, integrated marketing communication concept are also more and more abundant.The earliest definition of integrated marketing communication is given by the American Advertising Association.It will integrate marketing communication as a marketing communication plan.It is considered that the marketing communication plan is to evaluate various methods.Tang Schultz believes that integrated marketing communication is to manage all the information related to the product or service to manage the process, so that consumers or potential consumers access to the integration of information, resulting in purchasing behavior, and maintain brand loyalty.He believes that the cores of integrated marketing communication is the integration of internal resources, and fully mobilize

Providing IT services to customers with better, guaranteed quality has been the aim of many diverse efforts, undertaken under the common denominaor "IT Service Management". Lately, more organizational approaches to this issue have been gaining popularity, especially the guidelines of the IT Infrastructure Library (ITIL) for IT Service Management business processes. But just like with most other business processes, implementing ITIL processes in an efficient way involves building or procuring IT tools that can support them. On this aspect, ITIL itself offers only minimal guidance. This paper addresses basic issues of supporting ITIL with process-oriented tools such as workflow management systems. It discusses the need for workflow management support of service management processes to achieve service level compliance, and presents criteria for determining which IT Service Management processes can and should be supported by workflow management systems. The IT Service Management processes defined by ITIL are evaluated and divided into four basic process classes according to their suitability for workflow management, thereby laying a foundation to future top-down approaches for comprehensive ITIL tool support.