Handbook of Mobile Systems Applications and Services

Purpose – The purpose of this study is to develop and analyse the usage status, level of satisfaction and success model of a mobile library service system in Taiwan. The research results could serve as a reference for the development, evaluation and improvement of libraries’ mobile services. Design/methodology/approach – This study designed a mobile library service system and used the informational system success model to evaluate its use status and level of satisfaction and, thus, to develop a success model for a mobile library service system. Findings – Results showed that students’ level of satisfaction with the mobile library service system had a positive correlation with the usage status indicated that the system could help them to improve their work efficiency, such as by reducing time spent searching for books and cost of obtaining electronic resources. The students also expressed a willingness to continue using the mobile library service system. Practical implications – In general, the students thought that the mobile library service system could reduce the time needed to search for book-related information, but that the service quality should be improved. Therefore, this study suggests that the education and training of system service personnel should be enhanced and that easy-to-use functions be provided to promote the users’ level of satisfaction and willingness to use the system. Originality/value – This study developed a mobile library service system and invited students studying in the National University of Tainan, in southern Taiwan, to be the subjects in an experiment, with a goal to evaluate the success of a model mobile library. The findings showed that the overall explanatory power (R2) of this model was 55 per cent and, thus, that the findings of this work have practical significance.

This paper proposes a new conceptual architecture for authorization of mobile services based on blockchain technologies, and presents a design of procedures for heterogeneous mobile communication services. Furthermore, an extension of the procedures is considered in order to enhance privacy protection for users. The new architecture realizes the separation of mobile communication infrastructure and billing functions and multiple use of several mobile communication services under a single contract with a billing operator.

This joint minitrack on Mobile Value Services, Mobile Business and Mobile Cloud is focused on key aspects of the applications of mobile technology and services which can be developed using mobile technology as the platform. The future of mobile telephony is expected to rely on mobile services and the use of mobile services will be an integral part of the revenues that were expected to be generated by third generation mobile telephony. The adoption of new mobile services contradicts this proposition as it has been much slower than expected. Several reasons have been suggested for the slow uptake of mobile services, ranging from cultural differences to the business models of the actors, lacking innovation capabilities of content and service providers, and national mobile network operator strategies. If we look at some of the scenarios offered in the multitude of commercial market studies carried out each year there is now said to be an evolution of mobile telephony from voice and text communication to the use of value added services. This change is notable in three ways, which have precedents in the history of communication and media technology: (i) it changes the nature of mobile telephony; (ii) it is a challenge to the continuity of mobile telephony, making it a financially risky step to take; and (iii) we cannot yet say how and for what purposes the services will be used in the future. An estimate for mobile phones is that we will reach 6 billion by 2012 which makes this technology one of the most distributed and adopted in the history of mankind. Mobile value services are services which are designed as functional adaptations to the user context in such a way that they make user actions and activities more effective and/or more productive and/or working with less cost and/or possible to carry out with less use of resources and/or able to simplify user routines in such a way that all the previous effects will be realized. The mobile value services designs (methods and models) aim at services which will expand the limits of the possible in the structure of everyday life, which will contribute to making them everyday routines for the general population, i.e. services which will be used continually and as part of regular activities. Critical points for developing a good mobile service include ease of use, usability, service discovery, and access to services over networks and channels, personalization and context awareness in services, and interoperability of services. This joint minitrack hosts nine papers covering different aspects of services, business and technology. Mobile business, key aspects of mobile commerce such as business models, impacts of mobile information systems and regulatory issues are discussed by the three papers in the field of mobile business accepted in this minitrack. The design and adoption of mobile services, the existing enterprise applications that are available, behavioural aspects of the users and gaming as a service solution are dealt within the remaining six research articles in this minitrack. The issues at the core of this minitrack are to develop value-added content, business models and technologies, which can create key mobile features and serve as drivers for a growing market demand. It also explores the possibilities of mobile cloud platforms. Together, these nine papers present a thorough snapshot of emerging issues relevant to the field. 2012 45th Hawaii International Conference on System Sciences

Mobile methadone medication units: A brief history, scoping review and research opportunity

The usability of mobile services is degraded while moving, since users cannot pay enough attention to the services in such dynamic and complicated mobile environments. Mobile and wearable services should be appropriately designed to handle human factor issues, otherwise fine user experiences cannot be offered. In this paper, we discuss design issues in mobile service development from a human factor point of view, and propose a design framework to overcome the challenges. Our approach provides two interaction modes (i.e. simple interaction mode and normal interaction mode) to mobile services, in order to allow a user to keep using the service without frequent interruptions while moving. Also, a service's events are simplified in order to support several modalities so that a user can be notified in the most suitable way according to the situation. To evaluate the feasibility of our approach in field experiments, we developed a pedestrian navigation service as a part of the framework. The results showed that the simple interaction mode successfully decreased a user's cognitive load to the service. Also, future directions for further improvements are discussed based on comments and feedbacks.

This paper describes the design and development of an application-based mobile service and offers both theoretical and empirical contributions relating to the consumers' motives for and barriers to adopting mobile services. A case study based on a mobile Java-based approach for providing mobile services is introduced to gain insights into mobile service development process and to validate the factors that influence the acceptance of mobile services in Finland. Based on the findings from a survey conducted with a sample of 52 Finnish campus students, the factors that affect consumers' attitudes towards mobile services were discovered. Usefulness was revealed to have the strongest impact on attitude towards a mobile service, with contextual information and attitude acting as significant determinants of the intention to use the service. This study attempts to help mobile service providers choose right development and marketing strategies for mobile services and accelerate the diffusion of services.

In today's world, financial technology (FinTech) has become an integral part of everyday life, significantly changing the way people interact with financial services. One of the most dynamically developing industries is mobile payment services. They provide a fast, convenient and secure way to carry out financial transactions through mobile devices. However, despite the rapid spread of mobile payment services, there are a number of problems and challenges associated with their development and promotion on the market. The purpose of the study is to analyze the development of mobile payment services in the context of FinTech, as well as to develop effective marketing strategies for promoting these products on the market. The object of the study is mobile payment services as an innovative segment of FinTech and their marketing in the modern market, namely aspects related to the development, implementation, promotion and use of mobile payment services. Scientific publications and monographic editions, magazine articles and materials of scientific and practical conferences became the methodological basis of the research. Content analysis of scientific periodicals was used during the research; comparative critical analysis of existing approaches and methods of analysis of financial stability and tax burden; statistical methods of analysis. The main hypothesis of the research is that effective marketing strategies focused on technological innovation, personalization of user experience and taking into account the cultural characteristics of markets significantly increase the adoption and use of mobile payment services among consumers. Summary of the main material. Innovative technologies and platforms based on the concept of embedded finance and their potential to change and transform the financial sphere are highlighted. The technological, economic and regulatory aspects of the use of embedded finance are analyzed, and the key challenges and opportunities associated with their application are identified. As a result of the study, it is established that integrated finance can become a significant factor in accelerating the innovative development of the financial sector, improving the quality of financial services, and ensuring greater accessibility and efficiency in the provision of financial products and services. Originality and practical significance. The originality of the scientific article lies in the comprehensive approach to the study of mobile payment services through the prism of marketing strategies in the FinTech sector. Despite the considerable interest in the technological aspects of mobile payments, the issues of effective marketing of these products remain less studied. The practical significance of the article is that the research results can be used by both FinTech companies and marketing specialists to improve their strategies and increase the efficiency of mobile payment services. Conclusions and prospects for further research. The analysis showed that the introduction of the latest technologies, such as blockchain, artificial intelligence and biometric authentication methods, significantly increases the security and convenience of mobile payment services, which contributes to their popularization among consumers. The combination of technological innovation, personalization and cultural adaptation in marketing strategies is the key to successful promotion of mobile payment services. Further research is needed to assess the long-term consequences of introducing new technologies into mobile payment services. Particular attention should be paid to data security and confidentiality.

This paper demonstrates the co-creation process of digital mobility and delivery services applied in the Inclusive Digital Mobility Solutions (INDIMO) project mainly based on the local Communities of Practice (CoP) drawing on the knowledge and experience of their members to propose solutions adapted to their needs and interests. In the context of the INDIMO project, CoPs were established at five pilot locations and included users, mobility service providers, (digital) developers, user interface designers, and policymakers associated with each pilot. This chapter aims to report on the experience of the INDIMO project in employing the CoP as a tool to integrate the development of digital mobility and delivery services and the contribution and cooperation of different actors such as operators, developers, policymakers, and organizations representing the end-users. The creation of common spaces such as the INDIMO communities of practice was fundamental to enhance cooperation among different actors, co-design inclusive digital mobility solutions, and empower the participants in using the above-mentioned services. This chapter shows the development of the CoP process, the activities and challenges, and its role in making digital mobility services inclusive and universally usable.

The ratio of flat-rate users among the Japanese mobile Internet users reached 50 % in 2009. This will eliminate one of the major obstacles to the mobile service development. The author presents three chasms and describes how the business models and ecosystem will evolve at each chasm. The author proposes a spiral model of the ecosystem transition. The author also discusses the importance of stage-awareness in the development of mobile services.

Electronic payments like mobile banking services have been associated with unprecedented access to financial services in economies, where a large section of the population was underfunded or underfunded due either due to lack of proximity to bank branches. However, the continuous development of electronic payment systems, especially mobile payment in sub-Saharan Africa has brought about a rise in volume of cashless transactions, thereby reducing the use of cash for payment. This therefore promotes financial integration among the segments of the population as it offers those without access to the formal banking system a safe and efficient payment alternative to cash. Also, electronic payment usage also has enormous benefits to governments as it will potentially help collect more tax revenue by providing a clear electronic trail and transparent transactions that can readily be taxed. Our study considers how mobile money services influence innovative economic growth. A linear regression analysis sub-Saharan African data for period 2011-2018 has been carried out. It has been revealed that mobile services and payments system have significant positive effect on economic growth, hence innovative development of the region. Based on these findings it is concluded that mobile payment services or systems are critical aspect of financial intermediation in sub-Saharan Africa as they offer them funds that can be drawn into the formal financial system from resources from both the population with bank accounts and the population without bank accounts, which can contribute to innovative economic growth in the region.

Today’s mobile devices and networks enable the development of novel mobile service applications. Developing such applications raises many challenges including heterogeneity in terms of mobile operating systems and APIs, service availability and scalability, and providing for the diverse communication needs of different applications. In this paper, we present an overview of the Odin middleware platform whose aim is to address these challenges. Odin utilises a surrogate-based architectural model to promote a mobile service’s scalability and availability. The middleware is reconfigurable, allowing mobile applications to adapt to changing operating conditions and minimise resource consumption. It also includes an optimised communication channel that masks the complexity of interacting with mobile services over mobile telecommunications networks. Using Odin’s interfaces and standards compliance, mobile applications and services with consistent communication behaviour can be easily implemented on heterogeneous platforms. Through quantitative evaluation, Odin’s message-based communication primitives have been demonstrated to perform favourably with leading industry push messaging providers.

Mobile Technologies and Services Development Impact on Mobile Internet Usage in Latvia

Constraints, diversity and evolution characterize mobile data services. These factors provide persistent challenges to the development of mobile data services. Recent challenges from Apple AppStore and Google Android also provide a new cornerstone for the construction of mobile ecosystems. Mobile data services continue to change their business models to cope with technological and business model evolution. Intermediary services play an important role in the emerging digital ecosystem to coordinate heterogeneous stakeholders in service development. The author discusses cases of closed intermediaries in mobile data services, which were the majority in the early stages. Then, the author discusses cases of open intermediaries in mobile data services, which are becoming increasingly visible in current mobile data services. The author presents the driving factors for closed intermediaries and those for open intermediaries. Then, the author discusses the factors that drive the shift from closed intermediaries to open intermediaries.

Commoditization and virtualization of wireless networks are changing the economics of mobile networks to help network providers, e.g. Mobile Network Operators (MNOs), Mobile Virtual Network Operator (MVNO), move from proprietary and bespoke hardware and software platforms to an open, cost-efficient and flexible cellular ecosystem. In addition, rich and innovation local services can be efficiently materialized through cloudification by leveraging the existing infrastructure. The future communication architecture for mobile cloud services - Mobile Cloud Networking (MCN) is a EU FP7 large-scale integrating project (IP) funded by the European Commission that is focusing on how cloud computing and network function virtualization concepts are applied to achieve virtualization of cellular networks. It aims at the development of a fully cloud-based mobile communication and application platform, or more specifically, it aims to investigate, implement and evaluate the technological foundations for the mobile communication system of long-term evolution (LTE), based on mobile network with decentralized computing and smart storage offered as one atomic service: on-demand, elastic and pay-as-you-go. MCN will investigate, implement and evaluate the technological foundations for that system to meet real-time performance and support efficient and elastic use and sharing of radio access and mobile core network resources between operators. Mobile network functionalities-such as baseband unit processing, mobility management and quality of service (QoS) control-will run on the enhanced mobile cloud platform leveraging commodity hardware, which requires extensions toward higher decentralization and enhancing them to elastically scale up and down based on load. The end-to-end control and management orchestrates infrastructure and services across several technological domains: wireless, mobile core and data centres, providing guaranteed multiple end-to-end service, mobility through the Follow-Me Cloud concept. In this chapter, we present three enabling components of such a future MCN architecture: Radio Access Network as a Service (RANaaS), Information-Centric Networking as a Service (ICNaaS) and Mobility Prediction as a Service (MOBaaS).

Service Oriented Computing (SOC) is a computing paradigm broadly pushed by vendors, utilizing services to support the rapid development of distributed applications in heterogeneous environments. The visionary promise of SOC is a world of cooperating services being loosely coupled to flexibly create dynamic business processes and agile applications that may span organizations and computing platforms and can nevertheless adapt quickly and autonomously to changes of requirements or context. Consequently, the subject of Service Oriented Computing is vast and enormously complex, spanning many concepts and technologies that find their origins in diverse disciplines like Workflow Management Systems, Component Based Computing, "classical" Web applications, and Enterprise Application Integration (EAI) including Message Oriented Middleware. In addition, there is a strong need to merge technology with an understanding of business processes and organizational structures, a combination of recognizing an enterprise's pain points and the potential solutions that can be applied to correct them. Middleware, on the other hand, is defined by the ObjectWeb consortium as the software layer in a distributed computing system that lies between the operating system and the applications on each site of the system. Middleware is the enabling technology of system and enterprise application integration (EAI) and therefore it clearly and evidently plays a key role for SOC. While the immediate need of middleware support for Service Oriented Architectures (SOA) is evident, current approaches and solutions mostly fall short by primarily providing support for the EAI aspect of SOC only and do not sufficiently address composition support, service management and monitoring. Moreover, quality properties (in particular dependability and security) need to be addressed not only by interfacing and communication standards, but also in terms of integrated middleware support. But what makes these issues so different in a SOA setting? Why - for instance - is traditional middleware support for transaction processing different to transaction processing in SOA, reflecting different types of atomicity needs? One answer lies in the administrative heterogeneity, the loose coupling between coarsegrained operations and long-running interactions, high dynamicity, and the required flexibility during run-time. Recently, massive-scale and mobility were added to the challenges for Middleware for SOC. However, loose coupling is not always the best approach to solve a particular problem. In order to temporarily allow for a stronger (traditional) form of coupling (like group membership agreement or atomic transaction), the middleware also has to provide explicit and configurable means to change between different strengths of coupling and various communication paradigms. This will enable servicebased applications to take the best from both worlds by dynamically adjusting the interactions between the composed services. The highly dynamic modularity and need for flexible integration of services (e.g. Web service implementations) may require new middleware architectures, protocols, and services. These considerations also lead to the question to what extent service-orientation at the middleware layer itself is beneficial (or not). Recently emerging "Middleware as service" offerings, from providers like Amazon or from the open source community, support this trend towards "infrastructure services" that can be purchased and consumed over the Internet. However, this model may not be suitable for all kinds of middleware functions, including those addressing dependability (availability, reliability, integrity, safety, maintainability). Providing end-to-end properties and addressing cross-cutting concerns in a crossorganizational SOA is a particular challenge and the limits and benefits thereof have still to be investigated.