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  • https://doi.org/10.1109/hicss.1999.772622Copy DOI Icon

Improving software development project team performance: a Web-based expert support system for project control

  • Jan 5, 1999
  • D Dufner +2 more
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Abstract

Delivered software is often late and over budget, while offering fewer features than requested by the user. Many software developers have difficulties establishing and adhering to a project plan and in delivering what the user wants within the budget and schedule. Developers also have difficulty in obtaining user involvement in the development process. This paper discusses a Web-enabled expert system, Project Management Advisor (PMA), which will provide alerts and corrective actions for some of the common problems that plague software development projects. PMA was developed as a part of a CyberCollaboratory built to facilitate collaborative project work. The development and evaluation of a collaborative generic expert system for identification and analysis of anomalies in project plan data is expected to be useful to many software development teams and managers in a wide variety of organizations PMA is a field prototype and was evaluated rising 11 real world project plans. The preliminary analysis of the findings is presented and discussed.

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