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  • INTEGRATING CLOUD-BASED LOGISTICS SOLUTIONS: A STRATEGIC APPROACH FOR E-COMMERCE EFFICIENCY
  • https://doi.org/10.53555/jcr.v8:i5.13206Copy DOI Icon

INTEGRATING CLOUD-BASED LOGISTICS SOLUTIONS: A STRATEGIC APPROACH FOR E-COMMERCE EFFICIENCY

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Abstract

This study has tried to evaluate the impact of integrating cloud-based solutions in e-commerce logistics. An explanatory research design was followed for this purpose and both secondary qualitative and quantitative information was obtained from existing academic journals and case studies. The findings indicated the important role of cloud-based solutions in the areas of supply chain management, delivery efficiency and customer satisfaction. The findings also revealed that integrating cloud-based logistics solutions allows DHL Express, Amazon, Walmart and other companies in their e-commerce services. In addition, it allows both e-commerce businesses and logistic providers to share real-world data, which ensures constant data flow in their supply chain. Besides, completely relying on secondary data is the main limitation of this study as it is the main risk of collecting biased data.

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