Design for Sustainable Smart Cities; An Impactful Approach Through the Role of Designers Towards Future of Mankind
According to United Nations estimates, about 70% of the world’s population will live in urban areas by 2050. (https://www.un.org) Smart sustainable cities technologies and approaches, including those based on information and communications technology (ICT) solutions and Internet of things (IoT), are already helping people to overcome multiple challenges of urban development and to progress towards achieving global objectives for cities, particularly Sustainable Development Goal 11 ‘Make cities and human settlements inclusive, safe, resilient and sustainable’ (The first United Smart Cities SMART CITY LAB opened in Vienna, supporting co-creation of solutions for smart sustainable cities worldwide 2018, [1]). The Smart Cities Mission (SCM), launched in 2015, by the Government of India, aims at building up sustainable and inclusive cities that provide core infrastructure, a clean and sustainable environment and a decent quality of life to its citizens. The strategic components of the Mission are city improvement (retrofitting), city renewal (redevelopment) and city extension (greenfield development) with smart solutions applied in service delivery and governance (SDG India Index & Dashboard 2019–2020, [2]). There are several urbanization models that incorporate digital technologies to address some of the urbanization and sustainability challenges: Digital cities feature the integration of digital technology into the city’s core infrastructure systems; intelligent cities rely on the digital city infrastructure to build intelligent buildings, transportation systems, schools, enterprises, public spaces, public services, etc., and to integrate them into intelligent urban systems; and smart cities—deploy intelligent urban systems at the service of socio-economic development and improving urban quality of life (Estevez et al, Smart sustainable cities, reconnaissance study 2016, [3]) So, here, we are trying to deal with systems of systems in physical ecosystems powered by various ICT and digital technologies. Meanwhile, the existing technological approaches tend to latch onto the most hyped technology of the year and produce many silo-ed solutions for smart cities which, although elevates technology innovation, fails to engage its citizens. Therefore, a design intervention is needed to help bridge this and make technologies work for humans, the citizens and the primary stakeholder. This interpretation paper is an inquisition into the role of design and designers, to bring the right kind of approach when it comes to sustainable smart city design. The paper first lays down the high-level role and responsibilities of designers and its various other key stakeholders in crafting a smart city. Then, it talks about the right kind of methodologies that designers bring at all levels of sustainable smart city design—from working with official bodies in co-creation and collaboration mode to the end-users—the citizens—to understand their wants, needs and desires. The paper then details out a case study of a smart campus where the aforementioned methods are applied in order to come up with the most effective designs for the smart city that meet the official bodies’ KPI requirements and at the same time, delivers best-in-class experiences to citizens.
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