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  • LATA: A Pilot Study on LLM-Assisted Thematic Analysis of Online Social Network Data Generation Experiences
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  • https://doi.org/10.1145/3711022Copy DOI Icon

LATA: A Pilot Study on LLM-Assisted Thematic Analysis of Online Social Network Data Generation Experiences

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Abstract

Large Language Models (LLMs) have gained attention in research and industry, aiming to streamline processes and enhance text analysis performance. Thematic Analysis (TA), a prevalent qualitative method for analyzing interview content, often requires at least two human experts to review and analyze data. This study demonstrates the feasibility of LLM-Assisted Thematic Analysis (LATA) using GPT-4 and Gemini. Specifically, we conducted semi-structured interviews with 14 researchers to gather insights on their experiences generating and analyzing Online Social Network (OSN) communications datasets. Following Braun and Clarke's six-phase TA framework with an inductive approach, we initially analyzed our interview transcripts with human experts. Subsequently, we iteratively designed prompts to guide LLMs through a similar process. We compare and discuss the manually analyzed outcomes with responses generated by LLMs and achieve a cosine similarity score up to 0.76, demonstrating a promising prospect for LATA. Additionally, the study delves into researchers' experiences navigating the complexities of collecting and analyzing OSN data, offering recommendations for future research and application designers.

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