• Home
  • Search
  • Matching Policy Design for Gig Platforms with “Priority” Features
  • https://doi.org/10.1609/aaai.v40i43.40969Copy DOI Icon

Matching Policy Design for Gig Platforms with “Priority” Features

  • Mar 14, 2026
  • Evan Yifan Xu +1 more
Show More
  • Abstract
  • Literature Map
  • Similar Papers
Abstract

In recent years, gig platforms like Uber and DoorDash have implemented strategies to boost gig drivers' earnings during peak hours. Uber's 'back-to-back' feature allows drivers to accept new trips while still on route, and Uber Eats' 'Batch Order Route' initiative allows drivers to pick up multiple deliveries from different locations, which may result in multiple tops before one order is delivered. Despite revenue gains, these features lead to user complaints about extended waiting times. In response, platforms introduce features like Uber Eats' 'Priority Delivery' and Uber's 'Priority', where customers pay an extra subscription fee for guaranteed reduced waiting times. This paper focuses on designing matching policies to enhance system revenue while limiting customer waiting times. We present a hybrid model combining online matching and queue theory for quantitative analysis of users' waiting times. Additionally, we introduce an LP-based sampling framework and a unified queue-theory-based method for evaluating online performance. Comprehensive experiments on real datasets validate our theoretical findings, highlighting the efficiency of our matching framework in promoting profit and meeting committed waiting times.

Similar Papers
  • Research Article
  • Citations12

A novel cloud workflow scheduling algorithm based on stable matching game theory

  • Mar 27, 2021
  • The Journal of Supercomputing
  • Zhao-Hong Jia +3
  • PDF
  • Research Article
  • Citations1

Future Impact of Current Toll-Gates on the Capacity of the Southern Expressway

  • Dec 16, 2015
  • OUSL Journal
  • M L G D Kumari +2
  • Research Article

Configuration of Electric Vehicle Charging Facilities Based on Queuing Theory

  • Apr 17, 2025
  • Theoretical and Natural Science
  • Junzhe Liu
  • Research Article

Analyzing Service Queue Performance at Fuel Stations Using Fishbone Diagram and Queuing Theory: Evidence from Surabaya–Gresik Toll Rest Area

  • Dec 31, 2025
  • Epaper Bisnis.
  • Maya Sofiana +2
  • Research Article
  • Citations1

Optimizing art education resource sharing through cloud computing: A study on demand modeling and matching theory

  • Jan 01, 2025
  • Journal of Computational Methods in Sciences and Engineering
  • Jungang Ding
  • Research Article
  • Citations11

In-store order fulfilment in omni-channel supermarkets with heterogeneous workforce: A bi-objective optimisation approach

  • Jul 30, 2022
  • Computers & Industrial Engineering
  • Shandong Mou
  • Research Article
  • Citations147

Dynamic Graph Co-Matching for Unsupervised Video-based Person Re-Identification.

  • Jan 14, 2019
  • IEEE Transactions on Image Processing
  • Mang Ye +4
  • Research Article
  • Citations5

Modelling of Queue Length in Freeway Work Zones – Case Study Karaj-Tehran Freeway

  • Jan 31, 2021
  • Promet - Traffic&Transportation
  • Mojtaba Mousazadeh Gilandeh +4
  • Research Article
  • Citations14

Puncturing-Based Resource Allocation for URLLC and eMBB Services via Matching Theory and Unsupervised Deep Learning

  • Sep 01, 2024
  • IEEE Transactions on Vehicular Technology
  • Bing Shi +4
  • Research Article
  • Citations1

Impact of Workforce Flexibility on Customer Satisfaction: Empirical Framework & Evidence from a Cleaning Services Platform

  • Oct 23, 2018
  • SSRN Electronic Journal
  • Ekaterina Astashkina +2
  • Conference Article
  • Citations10

On-line evolutionary resource matching for job scheduling in heterogeneous grid environments

  • Jan 01, 2006
  • V.K Naik +3
  • Research Article

Design and Analysis of Stochastic Processing and Matching Networks

  • Jan 03, 2024
  • ACM SIGMETRICS Performance Evaluation Review
  • Prakirt Raj Jhunjhunwala
  • Research Article
  • Citations43

Courier Dispatch in On-Demand Delivery

  • Jul 21, 2023
  • Management Science
  • Mingliu Chen +1
  • Research Article
  • Citations47

A heuristic based batching and assigning method for online customer orders

  • Feb 06, 2017
  • Flexible Services and Manufacturing Journal
  • Fangyu Chen +2
  • Conference Article

Bus Transit Network Optimization Based on Harmony Search Algorithm

  • Jun 13, 2025
  • Yao Guan +2
Cactus Communications logo

Copyright 2026 Cactus Communications. All rights reserved.