Measuring the Performance of Pallet Rental Companies: Integer-Valued DEA Models With Generalized Reference Sets

Data envelopment analysis (DEA) is a method for measuring efficiency of peer decision-making units (DMUs). Conventional DEA evaluates the performance of each DMU using a set of most favourable weights. As a result, traditional DEA models can be considered methods for the analysis of the best relative efficiency or analysis of the optimistic efficiency. DEA efficient DMUs obtained from conventional DEA models create an efficient production frontier. Traditional DEA can be used to identify units with good performance in the most desirable scenarios. There is a similar approach that evaluates the performance indicators of each DMU using a set of most unfavourable weights. Accordingly, such models can be considered models for analysing the worst relative efficiency or pessimistic efficiency. This approach uses the inefficient production frontier for determining the worst relative efficiency that can be assigned to each DMU. DMUs lying on the inefficient production frontier are referred to as DEA inefficient while those neither on the efficient frontier nor on the inefficient frontier are declared DEA inefficient. It can be argued that both relative efficiencies should be considered simultaneously and any approach with only one of them would be biased. This paper proposed the integration of both efficiencies as an interval so that the overall performance score would belong to this interval. It was shown that efficiency interval provided more information than either of the two efficiencies, which was illustrated using two numerical examples.

Purpose The purpose of this paper is to provide an outline of the major contributions in the literature on the determination of the least distance in data envelopment analysis (DEA). The focus herein is primarily on methodological developments. Specifically, attention is mainly paid to modeling aspects, computational features, the satisfaction of properties and duality. Finally, some promising avenues of future research on this topic are stated. Design/methodology/approach DEA is a methodology based on mathematical programming for the assessment of relative efficiency of a set of decision-making units (DMUs) that use several inputs to produce several outputs. DEA is classified in the literature as a non-parametric method because it does not assume a particular functional form for the underlying production function and presents, in this sense, some outstanding properties: the efficiency of firms may be evaluated independently on the market prices of the inputs used and outputs produced; it may be easily used with multiple inputs and outputs; a single score of efficiency for each assessed organization is obtained; this technique ranks organizations based on relative efficiency; and finally, it yields benchmarking information. DEA models provide both benchmarking information and efficiency scores for each of the evaluated units when it is applied to a dataset of observations and variables (inputs and outputs). Without a doubt, this benchmarking information gives DEA a distinct advantage over other efficiency methodologies, such as stochastic frontier analysis (SFA). Technical inefficiency is typically measured in DEA as the distance between the observed unit and a “benchmarking” target on the estimated piece-wise linear efficient frontier. The choice of this target is critical for assessing the potential performance of each DMU in the sample, as well as for providing information on how to increase its performance. However, traditional DEA models yield targets that are determined by the “furthest” efficient projection to the evaluated DMU. The projected point on the efficient frontier obtained as such may not be a representative projection for the judged unit, and consequently, some authors in the literature have suggested determining closest targets instead. The general argument behind this idea is that closer targets suggest directions of enhancement for the inputs and outputs of the inefficient units that may lead them to the efficiency with less effort. Indeed, authors like Aparicio et al. (2007) have shown, in an application on airlines, that it is possible to find substantial differences between the targets provided by applying the criterion used by the traditional DEA models, and those obtained when the criterion of closeness is utilized for determining projection points on the efficient frontier. The determination of closest targets is connected to the calculation of the least distance from the evaluated unit to the efficient frontier of the reference technology. In fact, the former is usually computed through solving mathematical programming models associated with minimizing some type of distance (e.g. Euclidean). In this particular respect, the main contribution in the literature is the paper by Briec (1998) on Hölder distance functions, where formally technical inefficiency to the “weakly” efficient frontier is defined through mathematical distances. Findings All the interesting features of the determination of closest targets from a benchmarking point of view have generated, in recent times, the increasing interest of researchers in the calculation of the least distance to evaluate technical inefficiency (Aparicio et al., 2014a). So, in this paper, we present a general classification of published contributions, mainly from a methodological perspective, and additionally, we indicate avenues for further research on this topic. The approaches that we cite in this paper differ in the way that the idea of similarity is made operative. Similarity is, in this sense, implemented as the closeness between the values of the inputs and/or outputs of the assessed units and those of the obtained projections on the frontier of the reference production possibility set. Similarity may be measured through multiple distances and efficiency measures. In turn, the aim is to globally minimize DEA model slacks to determine the closest efficient targets. However, as we will show later in the text, minimizing a mathematical distance in DEA is not an easy task, as it is equivalent to minimizing the distance to the complement of a polyhedral set, which is not a convex set. This complexity will justify the existence of different alternatives for solving these types of models. Originality/value As we are aware, this is the first survey in this topic.

Data envelopment analysis (DEA) is a non-parametric technique for measuring the efficiency of decision making units (DMU) with exact input and output terms. So far, a number of DEA models with interval data have been developed. The radial DEA model such as CCR or BCC model with interval data are well known as basic DEA models with interval data. However, these radial DEA models have some defects. In this study, we develop a new approach based upon the slacks-based measurement (SBM) of super-efficiency model for dealing with interval data in DEA. The SBM super-efficiency DEA model can not only discriminate the performance of efficient DMUs from inefficient ones, but can distinguish between the efficient DMUs. In addition, this model can overcome the drawback that the super-efficiency model can be infeasible under variable returns to scale (VRS) assumption. An illustrative example is provided to verify the idea of this paper and show its potential application and validity.

The appreciative democratic voice of DEA: A case of faculty academic performance evaluation

Data envelopment analysis (DEA) identifies an empirical efficient frontier of a set of peer decision making units (DMUs) with multiple inputs and outputs. The efficient frontier is characterized by the DMUs with an unity efficiency score. The performance of inefficient DMUs is characterized with respect to the identified efficient frontier. If the performance of inefficient DMUs deteriorates or improves (up to the frontier), the efficient DMUs still have an unity efficiency score. However, the performance of DMUs may be influenced by the context — e.g. a product may appear attractive against a background of less attractive alternatives and unattractive when compared to more attractive alternatives. With an application to Tokyo public libraries, the current paper presents and demonstrates a context-dependent DEA which measures the relative attractiveness of libraries on a specific performance level against libraries exhibiting poorer performance. The set of libraries are grouped into different levels of efficient frontiers. Each efficient frontier (on a specific performance level) is then used as evaluation context for the relative attractiveness. The performance of the efficient libraries changes as the inefficient libraries change their performance. The context-dependent DEA can also be used to differentiate the performance of efficient DMUs. The context-dependent DEA provides finer DEA results with respect to the performance of all DMUs.

Globally, insurance and takaful companies play a crucial role in economic and financial development of a country. Malaysia’s insurance sector has undergone substantial changes compared to two decades ago. Due to intense competition observed in Malaysian insurance industry, efficiency measurement and a complete efficiency ranking of insurance companies are very important for the decision makers so that necessary changes and improvement can be made. Data Envelopment Analysis (DEA) is a non-parametric method that has been acknowledged as an effective method to measure the efficiency of homogeneous decision-making units (DMUs). The main advantage of DEA is its ability to handle multiple inputs and outputs. However, standard DEA has poor discrimination power since it generates too many efficient units especially when the number of DMUs under study is insufficient in comparison to number of inputs and outputs. It cannot discriminate efficient units and therefore unable to give a complete ranking of DMUs. This study aimed to overcome the ranking problem found in standard DEA by integrating DEA and Preference Ranking Organization Method for Enrichment Evaluations (PROMETHEE) II. The hybrid method was applied to evaluate the efficiency and ranking of 22 life insurance and takaful companies in Malaysia from the period of 2017 to 2018. Input variables used in this study comprised of fees and commission, and management expenses. Meanwhile, output variables were net premium and generated investment income. The proposed method involved two stages. In the first stage, DEA was applied to obtain the efficient scores for the DMUs. In the second stage, PROMETHEE II was implemented to rank the efficient units. This hybrid method has successfully obtained full ranking of all the insurance companies under study. The inefficient companies can learn strategies and practices from efficient companies to enhance their services. It is recommended for future research to integrate DEA with other Multi Criteria Decision Making (MCDM) methods such as TOPSIS and VIKOR to fully rank the DMUs.

In models of data envelopment analysis (DEA), an optimal set of input and output weights is generally assumed to represent the assessed decision making unit (DMU) in the best light in comparison to all the other DMUs. The paper shows that this may not be correct if absolute weight bounds or some other weight restrictions are added to the model. A consequence may be that the model will underestimate the relative efficiency of DMUs. The incorporation of weight restrictions in a maximin DEA model is suggested. This model can be further converted to more operational forms, which are similar to the classical DEA models.

Data envelopment analysis (DEA) is a tool for measuring the relative efficiency of decision-making units (DMUs) that perform similar tasks. One of the uses of the DEA is the establishment of benchmarks for inefficient DMUs. These benchmarks play the role of target for inefficient DMUs. However, traditional DEA (TDEA) models fail to rank the efficient DMUs, and as a result, they cannot determine a benchmark for the inefficient DMUs. To overcome this shortcoming, this paper proposes virtual network DEA (NDEA) approach. The proposed method not only ranks the whole inefficient and efficient DMUs but also establishes a virtual benchmark called ideal DMU. The case study demonstrates the applicability of the proposed model.

Data Envelopment Analysis (DEA) models with weight restrictions (WRs) have proven valuable for benchmarking and target setting. Although the DEA literature has explored the incorporation of managerial preferences and value judgments regarding the relative worth of inputs and outputs, as well as the establishment of targets in benchmarking contexts, little attention has been devoted to target setting under restricted DEA models. Moreover, despite the significant advances offered by minimum distance models for target establishment, limited research has addressed benchmarking improvement plans that integrate expert opinions and prior knowledge. Some studies have examined minimum distance models constrained to the efficient Assurance Region (AR) frontier, primarily by extending the concept of closest targets under WR. In contrast, this paper develops improvement plans that deviate minimally from the closest target projection obtained from the original, unrestricted DEA model—termed the reference target. This reference target is considered an acceptable “peer” since it requires the least effort for a decision making unit (DMU) to reach optimal performance before incorporating WR. To this end, we developed a mixed-integer linear programming (MILP) model under the assumption of Variable Returns to Scale in DEA. The proposed approach is illustrated through an application to benchmarking the tourism performance of localities in Córdoba, Argentina. The results reveal realistic and achievable improvement plans for the analyzed localities, ensuring that both global efforts are managed and expert-imposed restrictions are satisfied.

Strategic alliances and partnerships based on the semi-additive production technology in DEA

The Data Envelopment Analysis (DEA) is a nonparametric mathematical tool for evaluating the relative performance of homogenous (i.e. similar inputs and outputs) decision-making units (DMUs). Since the introduction in 1978, countless DEA models have been suggested in view of its popularity worldwide. The common issues encountered by researchers in DEA models are: (1) traditional models discriminate poorly among DMUs; (2) variable nature of inputs/outputs weight; (3) subjectivity in selection of models; (4) possibility of alternative optima in cross-evaluation model. Many methodologies have been proposed to face such issues. In this paper, some of DEA models which utilize the concept of Shannon’s entropy are presented, those can resolve aforesaid problems. In the end, an example illustrates the validity and effectiveness of the presented methodologies.

A generalized model for data envelopment analysis with interval data

DEA model with shared resources and efficiency decomposition

Energy efficiency analysis based on DEA integrated ISM: A case study for Chinese ethylene industries

This study aimed to measure the efficiency scores of 75 dairy buffalo farms in the province of Nueva Ecija, Central Luzon, Philippines, using an input-oriented, variable-return-to-scale Data Envelopment Analysis (DEA) model. The farmer-informants or decision-making units (DMUs) were categorized as smallholders, family modules, and semi-commercial in operations. Personal interviews using structured questionnaires were done to gather various information on the socio-economic and management practices of the DMUs. Output in the form of volume and value of milk produced and inputs such as quantities and costs of biologics, feeds, forage, and labor were also collected and evaluated among individual DMUs. The efficiency scores were computed using PIM-DEA software, which identified fully efficient DMUs lying on the frontier line (scores of 1.0) and those enveloped by it (inefficient DMUs with scores of less than 1.0). The overall mean Technical Efficiency (TE), Allocative Efficiency (AE), and Economic Efficiency (EE) scores among the DMUs were 0.80, 0.81, and 0.65, respectively. Most of the inefficient DMUs were in the smallholder category. In sum, smallholder DMUs classified under low and moderate TE clusters should reduce their inputs by 53.31% and 40.01%, respectively, to become fully efficient. Likewise, higher lambda values among efficient peer DMUs indicate the best practice frontiers that the inefficient peer DMUs can benchmark with. Extension and advisory services can help promote the best management practices of the frontiers to improve the TE, AE, and EE of the inefficient DMUs.