Opinion Mining from Bangla and Phonetic Bangla Reviews Using Vectorization Methods

The field of sentiment mining and text summarization has evoked the interest of many scientists and researchers over the last few years, as the textual data has become useful for many real-world applications and challenges. Sentiment Analysis and Opinion Mining is the most popular field for analyzing and discovering insights from text data from various sources, such as Facebook, Twitter and Amazon, Zomato, etc. It involves a computational study of an individual's behavior in terms of buying interest and then extracting his opinions on the business entity of the company. This entity can be viewed as an event, individual, blog post or product experience. Scholars in the fields of natural language processing, data mining, machine learning and others have tested a variety of methods for automating sentiment analysis. These reviews are increasing on a daily basis, as a result of which the summarization of the reviews plays a role where the text is summarized as needed, which provides useful information from a large number of reviews. It is very difficult for a human being to extract and interpret useful data from a very large file. In the text analysis, the value of sentences is decided on the basis of the linguistic characteristics of sentences. This paper provides a comprehensive review of current and past work on sentiment analysis and text description. In this research work, a new hybrid classification system is proposed based on coupling classification methods using arcing classifiers and their quality is evaluated within terms of accuracy. The Classifier Collection was constructed using Naïve Bayes (NB), Support Vector Machine (SVM) and Genetic Algorithm (GA). The proposed work consists of a comparative study of the efficacy of the ensemble technique for sentiment classification. The feasibility and benefits of the proposed approaches are demonstrated by a restaurant review that is widely used in the field of sentiment classification. A wide range of comparative studies is performed and, ultimately, some in-depth analysis is addressed and conclusions are drawn on the efficacy of the ensemble technique for sentiment classification.

Online social media is used to show the sentiments of different individuals about various subjects. Sentiment analysis or opinion mining has recently been considered as one of the highly dynamic research fields in natural language processing, Web mining, and machine learning. There has been a very limited amount of research that focuses on sentiment analysis in the Malay language. This study investigates how feature selection methods contribute to the improvement of Malay sentiment classification performance. Three supervised machine-learning classifiers and seven feature selection methods are used to conduct a series of experiments for the effective selection of the appropriate methods for the automatic sentiment classification of online Malay-written reviews. Findings show that the classifications of Malay sentiment improve using feature selections approaches. This work demonstrates that all feature reduction methods generally improve classifier performance. Support Vector Machine (SVM) approach provide the highest accuracy performance of features selection in order to classify Malay sentiment comparing with other classifications approaches such as PCA and CHI square. SVM records 87% as experimental accuracy result of feature selection.

In the past decades, sentiment analysis has become one of the most active research areas in natural language processing, data mining, web mining, and information retrieval. The great demand in everyday life and the factor of novelty coupled with the availability of data from social networks have served as strong motivation for research on sentiment-analysis. A number of technical problems, most of which had not been attempted before, either in the NLP or linguistics communities have also generated strong research interests in academia. Sentiment analysis, also called opin-ion mining, is the field of study that analyzes people’s opinions, sentiments, apprais-als, attitudes, and emotions toward entities and their attributes expressed in written text. The entities can be products, services, organizations, individuals, events, issues, or topics. The field represents a large problem space. It improves not only the field of natural language processing but also management, political science, economics, and sociology because all these areas are related to the thoughts of consumers and public. User-generated content is full of opinions, because the main reason why people post messages on social media platforms is to express their views and opinions, and therefore sentiment analysis is at the centre of social media analysis. It turned out that user messages often contain plenty of sarcastic expressions and ambiguous words. Within one opinion both positive and negative sentiments can be present. This also applies to negative particles, which do not always indicate a negative tone. This article investigates four challenges faced by researchers while conducting sentiment analysis, namely: sarcasm, negation, word ambiguity, and multipolarity. These aspects significantly affect the accuracy of the results when we determine a sentiment. Modern approaches to solving the problem are also covered. These are mainly machine learning methods, such as convolutional neural networks (CNN), deep neural networks (DNN), long short-term memory (LTSM), recurrent neural network (RNN), support vector machines (SVM), etc.

Sentiment analysis has become increasingly important in understanding user perceptions of digital platforms. This study focuses on analyzing TikTok application reviews from the Google Play Store in Indonesia using machine learning techniques. The research aims to investigate sentiment distribution and compare the performance of three popular machine learning models: Random Forest, Support Vector Machine (SVM), and Naive Bayes. The study employed a comprehensive methodology involving data collection, preprocessing, feature extraction, and model evaluation. A dataset of 10,000 TikTok reviews was collected and preprocessed using techniques such as case folding, tokenization, and stopword removal. The sentiment labeling process categorizes reviews into positive, negative, and neutral sentiments based on user ratings. The TF-IDF algorithm was used for feature extraction, and the SMOTE technique addressed class imbalance. Results revealed a predominance of negative sentiment (53.5%), followed by neutral (32.1%) and positive (14.4%) sentiment. Model performance comparisons at different data sharing ratios (80/20 and 70/30) demonstrated that Random Forest and SVM consistently outperformed Naive Bayes. At the 80/20 ratio, Random Forest achieved the highest accuracy of 83.73%, highlighting its effectiveness in sentiment classification. The research contributes to the field of sentiment analysis and natural language processing by providing insights into user experiences with the TikTok application in Indonesia. The findings can guide application developers in understanding user perceptions and improving user experience.

We can state undoubtedly that Bangla language is rich enough to work with and implement various Natural Language Processing (NLP) tasks. Though it needs proper attention, hardly NLP field has been explored with it. In this age of digitalization, large amount of Bangla news contents are generated in online platforms. Some of the contents are inappropriate for the children or aged people. With the motivation to filter out news contents easily, the aim of this work is to perform document level sentiment analysis (SA) on Bangla online news. In this respect, the dataset is created by collecting news from online Bangla newspaper archive. Further, the documents are manually annotated into positive and negative classes. Composite process technique of “Pipeline” class including Count Vectorizer, transformer (TF-IDF) and machine learning (ML) classifiers are employed to extract features and to train the dataset. Six supervised ML classifiers (i.e. Multinomial Naive Bayes (MNB), K-Nearest Neighbor (K-NN), Random Forest (RF), (C4.5) Decision Tree (DT), Logistic Regression (LR) and Linear Support Vector Machine (LSVM)) are used to analyze the best classifier for the proposed model. There has been very few works on SA of Bangla news. So, this work is a small attempt to contribute in this field. This model showed remarkable efficiency through better results in both the validation process of percentage split method and 10-fold cross validation. Among all six classifiers, RF has outperformed others by 99% accuracy. Even though LSVM has shown lowest accuracy of 80%, it is also considered as good output. However, this work has also exhibited surpassing outcome for recent and critical Bangla news indicating proper feature extraction to build up the model.

This research applies sentiment analysis to understand user perceptions of the Access by KAI application, especially specific aspects such as speed, payment process, and user interface (UI/UX). User reviews are collected and processed through preprocessing stages, balancing using the SMOTE method, and classified using three machine learning algorithms, namely Support Vector Machine (SVM), Decision Tree, and Logistic Regression. The SVM model achieved the highest accuracy of 89.33%, followed by Logistic Regression at 88%, and Decision Tree at 86.67%. Precision, recall, and F1-scores for each model were also evaluated, showing strong performance in detecting negative sentiments but lower performance for neutral and positive sentiments. In addition, keyword-based analysis revealed that negative sentiment was most commonly found in the aspects of the payment process and speed. WordCloud visualization also strengthens the results by showing the dominance of negative words in user reviews. The results of this study provide important suggestions and input for application developers to improve aspects of the service that are considered less satisfactory by users. Thus, this study can be used as a practical guide in making strategic decisions to improve the quality of service and user satisfaction of the Access by KAI application.

In the era of big data, natural language processing becomes an important research discipline, owing to the immense quantity of text documents and the progresses in machine learning. Natural language processing has been succesfully employed in many different areas, including machine translation, search engines, virtual assistants, spam filtering, question answering and sentiment analysis. Recent studies in the field of natural language processing indicate that word embedding based representation, in which words have been represented in dense spaces through fixed length vectors, can yield promising results. In this study, we evaluate the predictive performance of 36 word embedding based representation obtained by three word embedding methods (i.e., word2vec, fastText and DOC2vec), two basic weighting functions (i.e., inverse document frequency and smooth inverse document frequency) and three vector pooling schemes (namely, weighted sum, center based approach and delta rule). Experimental analysis indicates that word2vec based representation in conjunction with inverse document frequency based weighting and center based pooling, yields promising results for sentiment analysis in Turkish.

Deep learning has been very successful in the past decades, especially in Computer Vision and Speech Recognition fields. It has been also used successfully in the Natural Language Processing field because of the availability of an enormous amount of online text data, such as social networks and reviews websites, which have gained a lot of popularity and success in the past years. Sentiment Analysis is one of the hottest applications of Natural Language Processing (NLP). Many researchers have done excellent work on Sentiment Analysis for English language. However, the amount of work on Sentiment Analysis for Arabic language is, in comparison, very limited due to the complexity of the Arabic language's morphology and orthography. Unlike the English language, Arabic has many different dialects which makes Sentiment Analysis for Arabic more difficult and challenging, especially when working on data collected from social networks, which is known to be unstructured and noisy. Most of the work that has been done on Sentiment Analysis of Arabic language, focused on using lexicons and basic machine learning models. In addition, most of the work has been done on small datasets because of the limited number of the available annotated datasets for Arabic language. This paper proposes state-of-the-art research for Sentiment Analysis of Arabic microblogging using new techniques, and a sophisticated Arabic text data preprocessing.

Since the beginning of the 21st century, sentiment analysis has been one of the most active research fields in natural language processing. Now sentiment analysis technology has not only achieved significant results in academia, but also has been widely used in practice. From business services to political campaigns, sentiment analysis is used in more and more fields. Sentiment analysis is essentially to dig out the user’s emotional attitude from the massive emotional natural language text data, and analyze the emotional dynamics of the text author through certain technical means. At present, there is almost no sentiment analysis in cross-media writing content, and it can rarely help cross-media writing vision to advance with the times and comprehensive improvement of writing ability to adapt to the current rapidly developing information society; the commonly used text media in the digital age are not. Then there is the only composition tool. Various new media appearing with the development of the ages continue to intervene in writing, and it is the general trend to cultivate media literacy in writing. The main content of this paper is the research on the emotional intensity of students’ Internet public Aiming at the shortcomings of the topic feature word selection in the sentiment tendency analysis of the students’ Internet public opinion, improvements have been made to facilitate the research on the sentiment intensity of the sentiment analysis of the students’ Internet public opinion. Sentiment analysis of students’ cross-media written text through an improved MapReduce combinator model.

Sentiment Analysis is one of the prominent research fields in Natural Language Processing because of its widespread real-world applications. Customer preferences, options and experiences can be analyzed through social media, reviews, blogs and other online social networking site data. However, due to increasing informal usage of local languages in social media platforms, multi-lingual or code-mixed data is fast becoming a common occurrence. Mixed code is generated when users use more than a single language in social network comments. Such data presents a significant challenge for applications using sentiment analysis and is yet to be fully explored by researchers. Existing sentiment analysis methods applied to monolingual social data are not suitable for code-mixed data due to the inconsistency in the grammatical structure in these sentences. In this paper, a novel method focused on performing effective sentiment analysis of bilingual sentences written in Hindi and English is proposed, that takes into account linguistic code switching and the grammatical transitions between the two considered languages. Experimental evaluation using real-world, code-mixed datasets obtained from Facebook showed that the proposed approach achieved very good accuracy and was also efficient performance-wise.

Sentiment analysis is one of the major fields in natural language processing whose main task is to extract sentiments, opinions, attitudes, and emotions from a subjective text. And for its importance in decision making and in people's trust with reviews on web sites, there are many academic researches to address sentiment analysis problems. Deep Learning (DL) is a powerful Machine Learning (ML) technique that has emerged with its ability of feature representation and differentiating data, leading to state-of-the-art prediction results. In recent years, DL has been widely used in sentiment analysis, however, there is scarce in its implementation in the Arabic language field. Most of the previous researches address other languages like English. The proposed model tackles Arabic Sentiment Analysis (ASA) by using a DL approach. ASA is a challenging field where Arabic language has a rich morphological structure more than other languages. In this work, Long Short-Term Memory (LSTM) as a deep neural network has been used for training the model combined with word embedding as a first hidden layer for features extracting. The results show an accuracy of about 82% is achievable using DL method.

Sentiment Analysis is a method to identify, extract, and quantify people's feelings, opinions, or attitudes. The wealth of online data motivates organizations to keep tabs on customers' opinions and feelings by turning to sentiment analysis tasks. Along with the sentiment analysis, the emotion analysis of written reviews is also essential to improve customer satisfaction with restaurant service. Due to the availability of massive online data, various computerized methods are proposed in the literature to decipher text sentiments. The majority of current methods rely on machine learning, which necessitates the pre-training of large datasets and incurs substantial space and time complexity. To address this issue, we propose a novel unsupervised sentiment classification model. This study presents an unsupervised mathematical optimization framework to perform sentiment and emotion analysis of reviews. The proposed model performs two tasks. First, it identifies a review's positive and negative sentiment polarities, and second, it determines customer satisfaction as either satisfactory or unsatisfactory based on a review. The framework consists of two stages. In the first stage, each review's context, rating, and emotion scores are combined to generate performance scores. In the second stage, we apply a non-cooperative game on performance scores and achieve Nash Equilibrium. The output from this step is the deduced sentiment of the review and the customer's satisfaction feedback. The experiments were performed on two restaurant review datasets and achieved state-of-the-art results. We validated and established the significance of the results through statistical analysis. The proposed model is domain and language-independent. The proposed model ensures rational and consistent results.

Sentiment analysis is crucial, in the field of natural language processing (NLP). Has applications in different areas. This study focuses on analyzing sentiments in massive open online course (MOOC) forums highlighting its importance in understanding how users interact and shaping educational strategies. The study presents a novel hybrid neural network model specifically tailored for sentiment analysis in MOOC forums. This innovative model combines word level and character level embeddings to handle the linguistic expressions commonly found in this context. The model architecture integrates bidirectional long short-term memory (BiLSTM) layers for word level embeddings and convolutional neural networks (CNNs) for character level embeddings aiming to harness the strengths of both types of embeddings for a view of the linguistic used in MOOC forum posts. Notably this model achieves an accuracy rate of 93.11% showcasing its effectiveness, in sentiment analysis within MOOC forums. This research contributes to sentiment analysis within the context of online education.

Development in the field of opinion mining and sentiment analysis has been rapid and aims to explore views or texts on various social media sites through machine-learning techniques with the sentiment, subjectivity analysis and calculations of polarity. Sentiment analysis is a natural language processing strategy used to decide if the information is positive, negative, or neutral and it is frequently performed on literature information to help organizations screen brand, item sentiment in client input, and comprehend client needs. In this paper, two strategies for sentiment analysis is proposed for word embedding and a bag of words on Urdu and English tweets. Word embedding is a notable arrangement of procedures that can remember words linguistics dependent on the spread theory which expresses that word is utilized and happens within the same settings tend to indicate comparable implications. Bag of words is an approach used in natural language processing to retrieve information and features from written documents. For the bag of words, machine learning techniques like naive bayes, decision tree, k-nearest neighbor, and support vector machine is used to enhance the accuracy. For word embedding the neural network technique is proposed by the combination of recurrent neural network (RNN) with long-short term memory (LSTM) for sentimental analysis of tweets. Datasets of Urdu and English tweets are used for negative and positive classification tweets with machine learning techniques. The contribution of this paper involves the implementation of a hybrid approach that focused on a sentiment analyzer to overcome social network challenges and also provided the comparative analysis of different machine learning algorithms. The results indicate improvement while using the combination of RNN with the help of LSTM showed accuracy 87% on the Urdu dataset and 92% on the English dataset.

In the fields of artificial intelligence (AI) and natural language processing (NLP), sentiment analysis (SA) has become increasingly popular. Demand for automating user sentiment analysis of goods and services is rising. Videos, as opposed to just text, are becoming more and more common online for sharing opinions. This has made the use of various modalities in SA, known as Multimodal Sentiment Analysis (MSA), a significant field of study. MSA uses the most recent developments in deep learning and machine learning at several phases, such as sentiment polarity detection and multimodal feature extraction and fusion, with the goal of reducing error rates and enhancing performance. Multiple data sources, such as text, audio, and video, are used into MSA to improve sentiment classification accuracy. Using cutting-edge deep learning algorithms, this work integrates text, audio, and video characteristics to examine multimodal sentiment analysis. After outlining a framework for feature extraction, fusion, and data pre-processing, we assess the framework's performance against industry-standard benchmarks.