Performance Management within Social Network Sites

The purpose of this study is to explore the experience of the consultant’s usage on social-network and the subsequent decisions made To this end, the following four issues will be the focus of this research: the motivation and current state of the consultant’s usage on social networking sites; the consultant’s personal decision-making considerations on social networking sites; the challenges faced by the consultant on social networking sites; the consultant’s perspective on “the usage on social networking Accordingly, the research methods used will be purposive sampling and semi-structured in-depth interviews. First, six consultants would be invited to participate in the research on the usage for social networking sites. Next, the data collected through interviews would be organized, summarized and analyzed with grounded theory. Finally, the results of the study will be discussed comprehensively. Interviewee responses to the research questions: 1.The motivation and current state of the consultant’s usage on social networking The motivation for the respondents to apply for a social networking site is to interact with friends. The current state of the respondents’ usage on social networking can be summarized as follows: respondents who have long term experience in social networking will have more than one personal site; the direction of writing and the presentation of content, will be affected by the features of social networking sites, which also affects the relationship with the audience. Furthermore, the micro-blog type community site has become an integral part of the respondents’ lives. 2.Consultant’s personal decision-making considerations on the usage on social networking There are several considerations that factor into the consultants’ decisions when using the social networking sites: openness of the community site itself, ease of to spreading on the network, convenience for browsing, privacy of their own and others, personal confidentiality and protection of personal rights and interests. Furthermore, the potential ability of social networking to influence others is an important consideration for consultants due to their roles and responsibilities. 3.The challenges faced by the consultants on social networking (A)Respondents experienced negative emotions after prying into certain cases on social networking out of curiosity. (B)Respondents with the aforementioned experience tend to readjust their perspective and actions on social networking sites. 4.The consultant’s perspective on “the usage on social networking sites (A)Consultants should not be denied the right to use social networking due to their profession. However, consultants should use such with professional integrity. (B)The ability of consultants to understand the purpose of using social networking and the information to be conveyed would enable them to have a clear concept of appropriate message content. (C)Consultants would be able to avoid posting inappropriate messages on social networking if they have a good sense of self-awareness, and are able to reflect and assess the issue on hand. (D)Consultants need to pay attention to the content of messages on community websites as they have no control over the audiences’ interpretation of it. (E)Consultants should remain professional on social networking and this includes refraining from criticisms and inferences. Discoveries derived from analysis of the interview data: 1.Psychology consultants deem that social networking have become an interactive tool that is indispensable in both life and work 2.Psychology consultants’ value of individual privacy and are conscious of their input on social networking site. 3.Psychology consultants create an identity and role for themselves through the Internet and social networking 4.Psychology consultants are affected by their professional role and ethics responsibilities when using social networking sites. 5.Psychology consultants tend to be concerned over how individuals perceive the information they posted on social networking sites. 6.Psychology consultants believe that their messages on social networking may subconsciously affect the discussion on these sites. 7.Psychology consultants are influenced by their training in ethics and this makes them extra cautious when using social networking sites. 8.Psychology consultants tend to attempt to separate the “professional” and the “personal” on social networking sites. The following conclusion can be drawn from the above research and analysis of the results: 1.Recommendations for consultants (A)The importance of the effects of personal network-related messages on the consultant’s profession, work and case relationship (B)The intention usage, and function of social networking requires care and consideration. (C)In cases of ethical dilemma, consultants should seek advice and discussion with other professionals. 2.Recommendations for consultants’ training programs (A)Inclusion of Internet knowledge in training programs so consultants are familiar with its potential. (B)There should be a focus on the ethics training of consultants. 3.Recommendations for the future research (A)Public opinion on consultants’ usage of social networking sites. Consultants’ years of service can be included as a factor in the study.

With over billion users logging into Social Networking sites (SNS) like Facebook and Google everyday, world has truly become a global village. Huge amounts of personal data is being generated and collected each day during this process. Current business model of SNS involves in analysing this user generated data; displaying customized content and tailor made advertisements. Along with this, they may leverage on external revenue generating mechanisms as well. This gives rise to several data security and privacy concerns. Some of the litigations that SNS have been involved in recent years are a witness to it. Hence, there is an urgent need to define holistic privacy preserving regulations to curb this. Technically feasible solutions that empower users to protect their privacy are need of the hour. Solution should be robust and secure while providing scope for service providers to sustain and grow their business and revenue. Current work is a step towards achieving privacy preserving social networking. Proposed novel framework describes an architecture to provide users of service an option to securely opt-out of sharing personal data with SNS, there by avoiding being targets of behavioral advertising; yet ensuring revenue generation for SNS. We also try to bring out the necessity of updating consumer data privacy and security laws around the world.

In the context of growing interest in both Mobile-Internet convergence and Web 2.0 social technologies, this article investigates the business opportunities derived from offering Social Applications in the convergent scenario, particularly regarding Social Network and Content Sharing services. Given the business model structural deficiencies identified in literature for this type of convergent services, the investigation is oriented towards the role of the technology delivery channels (either Internet and/or Mobile) and revenue appropriation strategies. A mixed-methods research strategy was employed consisting of a cross-sectional survey of 124 Social Application services offered in Spanish language and seven case studies with representative Social Network and Content Sharing services. While the aim of the survey was to map and identify the overall main characteristics and business model dimensions of Social Applications, the case studies' objective was to understand the strategic reasoning behind business model design and evolution. The research offered a detailed view on the dynamics of Social Network and Content Sharing services, showing how the revenue strategies are tightly linked to the technological delivery channel. Finally, six critical success factors for business models of Content Sharing and Social Network services were identified.

The current COVID-19 pandemic has had obvious, well-documented devastating effects on people's physical health. In this research, we investigate its potential effects on people's mental health. Many people have experienced social isolation, as countries attempt to stem the spread of the disease through confinement and other forms of social distancing. Intuitively, such social isolation may increase feelings of loneliness, and people may take logical steps to reduce their feelings of social isolation and loneliness. One route is through the use of social networking apps (e.g., Facebook, Instagram) and messaging and VoIP apps (e.g., WhatsApp, iMessage). In this research, we investigate the effects of pandemic-induced social isolation on social networking and messaging apps, and potential related effects on loneliness. We surveyed young adults (N = 334) who are part of the Centennial cohort (born after 1995) from three different countries (Italy, Argentina, UK) and obtained their screen time usage data over a 4-week period starting from mid-March 2020. This sampling procedure allowed us to obtain data from respondents who were experiencing different degrees of mandated social isolation (lockdowns), which enabled us to determine whether social network and messaging app usage increased as a function of social isolation, and to test potential effects on levels of loneliness. Results showed that only social network usage increased in the initial stage of confinement as a function of lockdown initiation. Additionally, social network app usage was associated with increased feelings of loneliness, and this relation was mediated by fear of missing out (FOMO). In contrast, messaging app usage was associated with decreased feelings of loneliness, and was unrelated to FOMO. These results suggest that technology may be useful for mitigating the impact of loneliness during social isolation but that it is necessary to promote usage of messaging and VoIP apps, rather than social networking apps, because they are directly associated with decreases in loneliness without increasing FOMO.

Attitudes and Practices of Surgery Residency Program Directors Toward the Use of Social Networking Profiles to Select Residency Candidates: A Nationwide Survey Analysis

Background: It is crucial for companies to understanding users’ choices and learning behaviors, and the corresponding influencing factors and cognitive patterns regarding social network services to communicate with potential customers.Methods: In this study, a casual structural model was constructed and developed to model and characterize the relationships between problems to be resolved as antecedent variables and success factors as consequent variables with the intermediary variables based on human learning behaviors, whereas the concept of social network service was introduced to summarize the current issues of social network services and empirically factors affecting effectiveness of social network services.Discussion: This study highlighted the corporate need to examine the intelligent role and learning effectiveness of social network services when studying social creativity and intelligence in a social networking environment. Firstly, the framework and hypotheses of social network services were introduced to summarize the current issues of social network services and the main influencing factors affecting the working patterns of social network services. Subsequently, the empirically established model was further tested to explore the possible meaningful relationships among those variables used.Results: The study revealed that the social network services provider and the customer should improve their social creativity and community collaboration; these could be expanded and enhanced by increasing the social intelligence to raise the social network services’ effect and the customer’s externalization. Furthermore, social intelligence, community collaboration, and customer externalization were factors significantly influencing customers’ social creativity, while the customer externalization and community collaboration were the two important factors affecting social intelligence.Conclusion: The study implied that social network services providers should provide more and more intelligent and inspiring services for their customers.

The aim of this study is to reveal Open Education related social media usage in Turkey through social network analyses. To this end, the most widely used social media network in Turkey, Facebook, was chosen. All the pages and groups created on Facebook related to Open Education were found. A total of 207 groups and 521 pages were accessed and entered into the social network analysis. Within the scope of this study, the density and centrality features of the network were analyzed for groups whereas the density, centrality, and degrees features of the network were analyzed for pages. The study's results revealed that while pages and groups related to programs emphasizing current job opportunities and student support services were more actively used, commercial accounts attempted to exploit students' exam anxiety instead of generating actual content. The findings also revealed that well structured institutional pages appeal to students and have the potential to reach high levels of popular in short periods of time.

SocConnect: A personalized social network aggregator and recommender

Introduction and Keynote to the Networked Self Albert-Laszlo Barabasi Part One Context: Communication Theory and Social Network Sites 1. Interaction of Interpersonal, Peer, and Media Influence Sources Online: A Research Agenda for Technology Convergence Joseph B. Walther, Caleb Carr, Scott Seung W. Choi, David DeAndrea, Jinsuk Kim, Stephanie Tom Tong, Brandon Van Der Heide 2. Social Network Sites as Networked Publics: Affordances, Dynamics, and Implication danah boyd 3. Addictive, Compulsive, or Just Another Habit? Robert LaRose, Junghyun Kim, and Wei Peng 4. Social Network Exploitation Mark Andrejevic Part Two Social Textures: Emerging Patterns of Sociability on Social Network Sites 5. Social Network Sites as Virtual Communities Malcolm R. Parks 6. With a little help from my Friends: How social network sites affect social capital processes Nicole Ellison, Cliff Lampe, Charles Steinfield, and Jessica Vitak 7. From Dabblers to Omnivores:A Typology of Social Network Site Usage Eszter Hargittai and Yu-Li Patrick Hsieh 8. Exploring the Use of Social Network Sites in the Workplace Mary Beth Watson-Manheim Part Three Convergent Practices:Intuitive Appropriations of SNS Affordances 9. United We Stand? Online Social Nework Sites and Civic Engagement Thomas J. Johnson, Weiwu Zhang, Shannon L. Bichard, and Trent Seltzer 10. Between Barack and a Net Place: Users and Uses of Social Network Sites and Blogs for Political Information Barbara K. Kaye 11. Working the Twittersphere: Microblogging as professional identity construction Dawn Gilpin 12. Look at us: Collective Narcissism in College Student Facebook Photo Galleries Andrew L. Mendelson and Zizi Papacharissi 13. Copyright, Fair Use and Social Networks Patricia Aufderheide 14. Artificial Agents Entering Social Networks Nikolaos Mavridis Conclusion: A Networked Self Zizi Papacharissi

Social network service is very popular all around the world. Global social network service assists Chinese users to have more friends from different countries. Friend-making on social network service is not systematically documented and reported for Chinese. Making friends in social network service and making friends in real life include similar activities such as invitation, knowledge sharing and communication. Almost everything users can do in real life can be done through internet. For example, in social network service E websites such as Facebook users can share a photo with their friends as they do in real life. The difference between making friends in social network service and in real life exits on the way how these activities are done. For example, in real life photo sharing is usually accompanied with a face-to-face talking while in social network service it is mainly the online comments on the photo. Therefore it is interesting to find if Chinese user behavior on social network service is consistent with that in real life.Thus it is necessary to design social network service with consideration of Chinese usage pattern. For example, as Chinese tend to have more virtual friend social network service websites can recommend. Social network website can use online activity such as “campus star” to require Chinese user to explore other’s home page or use “explore” button to have user randomly go to strangers’ homepage. More virtual communication style can be added to increase ease of use. For example voice and video message can be applied in social network service in addition to text message.The result indicates that the Chinese participants have more virtual friends than German participants while German users contact their friends more often in real life. There is no big difference between Chinese and German participants on communicating with their friends and sharing information. The result shed light on future research on Chinese friend-making behavior on social network service and user interface design for Chinese.

Whether in terms of social media platforms, mobile pay apps or an increasing acceptance of RFID chips in humans, technology has transformed everyday life for consumers. Social networks have experienced enormous growth as online personal networking media. Social exchange theory (for motivation and social reward) and theories of collective action can be applied in order to understand how an individual’s behavior may exert effects on or receive influences from other users with regard to the continuance usage intention of social apps. First, this study aims to examine behavioral characteristics of the Millennials, and takes flow and social reward systematically so as to explore SNS users’ continuance based on SNS characteristics. Targeting Millennials SNS users, this study empirically examines users’ continuance intention at individual level and simulates users’ continuance behavior at group level, which are expected to be influential as a next generation of purchasing group, focusing on social network services (SNS) usage. Second, this study tries to suggest strategic implications by identifying key factors that dominate SNS users’ behavior in the process of experiencing SNS. For the empirical purpose, this study analyzes the relationship between SNS characteristics (motivation to use, density, and centrality) and usage behavior (flow, social reward, and continuous intention to use). As a result, each construct of motivation to use SNS, SNS density, and SNS centrality are positively linked with flow. Motivation to use SNS and SNS centrality are positively associated with social reward, however, SNS density does not have a significant effect on social reward. In addition, flow and social reward turn out to have positive linkage with continuous intention to use respectively. The findings of this study are expected to provide implications for researchers and operators in related fields to identify various factors that explain the SNS usages of the Millennials, especially the major factors that sustain SNS involvement and activities. This study can enrich both SNS continuance theory, and help SNS operators to manipulate resources effectively to attract and retain users.

Modeling consumer engagement on social networking sites: Roles of attitudinal and motivational factors

PurposeThis paper aims to better comprehend the psychological elements that drive the adoption of social networking sites (SNS). The paper attempts to explain the reasons why people sustainably use social networking websites in the workplace and how this happens. Design/methodology/approachUsing a survey to collect data that was analyzed using structural equation modeling by applying the partial least squares technique. FindingsThe results indicated that SNS use continuance was due more to habit rather than established perceived and normative beliefs such as satisfaction and social norms. Research limitations/implicationsThe authors recommend that the model in the study be tested in other technology environments to evaluate the external validity of the research study. The research was based on an unspecific platform, but each SNS may have its singularity that should merit further consideration. Practical implicationsPeers or coworker influences were noticeable in shaping one’s normative beliefs to continue using SNS in the organization. In this regard, it will be interesting to identify the mechanisms that raise the awareness of SNS in the employees’ social networks in the organization. Specifically, it will be an advantage to reach out to peers in promoting SNS use in the organization because they speak the same language as their fellow employees. Originality/valueDespite several benefits related to SNS use in organizations, studies showed that most of these technologies are boycotted in the workplace. Although extensive studies are dedicated to understanding information and communication technology use continuance in general, this paper aims to inform both academicians interested in the use of enterprise SNS for business purposes and business actors concerned with growing SNS usage and retaining its users in their organizations. The paper will contribute to information systems continuance literature by integrating and extending two major theoretical frameworks.

The rise of social media has fundamentally changed the way information is produced, disseminated, and consumed in the digital age, which has profound economic and business effects. Among many different types of social media, social broadcasting networks such as Twitter in the U.S. and “Weibo” in China are particularly interesting from a business perspective. In the case of Twitter, the huge amounts of real-time data with extremely rich text, along with valuable structural information, makes Twitter a great platform to build Business Intelligence (BI) systems. We propose a framework of social-broadcasting-based BI systems that utilizes real-time information extracted from these data with text mining techniques. To demonstrate this framework, we designed and implemented a Twitter-based BI system that forecasts movie box office revenues during the opening weekend and forecasts daily revenue after 4 weeks. We found that incorporating information from Twitter could reduce the Mean Absolute Percentage Error (MAPE) by 44% for the opening weekend and by 36% for total revenue. For daily revenue forecasting, including Twitter information into a baseline model could reduce forecasting errors by 17.5% on average. On the basis of these results, we conclude that social-broadcasting-based BI systems have great potential and should be explored by both researchers and practitioners.

Aim/Purpose: The study focuses on how 107 third and fourth year college students use social networking sites to communicate, to coordinate activities, and to collaborate with family members, classmates, and friends. Background This research study looks at the students’ social networking site usage patterns, their frequency of use, online social behavior as well as awareness of risks relating to privacy and unsolicited attention from strangers. Methodology: This study used a questionnaire to elicit business management students’ perception of social networking’s impact on learning, on relationships with peers, and on the development of critical social and business skills. Contribution: This research study seeks to explore students’ perception of the importance of social networking sites in their lives as students. This offers an insight to how the respondents use social networking sites, who they interact with on these sites, and how it impacts their family life and academic life. Findings: The study finds that overall, the impact of social networking among these respondents has been positive though it has yet to help all of the students to find a balance between their personal and academic lives. Recommendations for Practitioners: Studying the social networking usage behavior of students can help teachers assist and guide them, even beyond class hours, on academic, personal, and career matters. Impact on Society: While focused on a very small sample of third and fourth year students in the Philippines, the study hopes to offer parents, elders, faculty, and school administrators an insight into the impacts of social networking sites on the lives of students, and to present possible ways to help these young people cope with the pressures of living in a networked, totally connected, 24/7 world. Future Research: Instances and responses to cyberbullying; the possibility of self-harm or feelings of isolation stemming from unrestricted social networking site use; the role of self-discipline in limiting use of social networking sites during school days.