PERSONALIZED KNOWLEDGE MANAGEMENT IN ENVIRONMENTS OF WEB-BASED EDUCATION

PurposeThe main purpose of this paper is to provide large‐scale empirical evidence on the value‐enhancing and cost‐increasing effects of knowledge management (KM) techniques.Design/methodology/approachThe authors conduct structural equation analyses, using data from the Community Innovation Survey 2007 and from annual accounts of 705 innovative Belgian firms.FindingsResults confirm that the use of KM techniques has an indirect positive impact on financial performance via increased innovation performance. In addition, a direct cost‐increasing effect of KM practices on financial performance is observed. In the short term, this direct cost‐increasing effect exceeds the indirect value‐generating effect of KM techniques.Research limitations/implicationsThis study investigates the short‐term effects of KM techniques. Future research should study the long‐term costs and benefits. Data were collected in Belgium and may not reflect the impact of KM practices in other geographic, economic or cultural settings.Practical implicationsThe findings clearly indicate that the implementation of KM techniques entails significant costs. Within a two‐year time frame, the financial costs of KM techniques are more visible than their potential benefits. An exclusive focus on the short‐term implications of the use of KM techniques is hence likely to give a too pessimistic view on their potential financial contribution.Originality/valueThis article is the first large‐scale study that disentangles both the value‐enhancing and cost‐increasing effects of KM techniques on financial performance and that uses time lags and accounting data (as opposed to self‐reported performance measures) to do so.

Knowledge management is concerned with the development and exploitation of the knowledge assets of an organisation, with a view to furthering the organisation’s objectives. The vital role that knowledge management processes play in the performance of business organisations has been the basis of several studies - a number of companies operating in various other industries have proven the need for, and performance enhancing benefits of, adopting knowledge management processes in one form or another. Taking these accounts into consideration, this article attempted to test the hypothesis that effective knowledge management use would constitute a performance enhancing tool in construction project management enterprise in South Africa. The research survey was thus carried out among registered professional construction project managers in South Africa. The levels of awareness and use of knowledge management systems among construction project management professionals in South Africa was analysed. This revealed a mostly ‘medium to high’ level of awareness and use. However, the Project Efficiency Review (PER) approach to performance measurement showed limited correlation between knowledge management use and enhanced performance in construction project performance. Other performance measurement approaches such as Metrics, Economic and Market Value also showed limited correlation. Two causative factors for this situation are construction project scope changes and schedule delays, which are seemingly pervasive in contemporary South Africa. As such, further research is recommended to establish more appropriate ‘objective’ performance measurement approaches that would be able to accommodate these complexities. This would facilitate the making of a business case for knowledge management use in construction project management.

Fluctuation and Knowledge Management in Non-profit Organization

The Use of Knowledge Management in Marketing Communication of Small and Medium-sized Companies

Knowledge management has emerged over the past decade as one of the key issues at the heart of modern organisations. Knowledge management as a process that supports an organisation in finding, selecting, organising and disseminating relevant information and expertise, essential for activities such as problem solving, learning, strategic planning and decision making. Knowledge management is an emergent system of organisational design and operational principles, processes, organisational structures, applications and technologies that help knowledge workers increase their creativity and ability to deliver commercial value. The issue of knowledge management is primarily considered in the context of large organisations. In contrast, relatively little attention has been paid in the literature to the specifics of knowledge management in small and medium-sized enterprises. The focus of researchers attention on large enterprises is partly due to the fact that the larger the enterprise, the greater the challenges regarding key knowledge management processes, including, for example, knowledge dissemination. Awareness of the organisation's knowledge is higher in SMEs than in large organisations. Due to their size, SMEs do not have the same problems in communicating and disseminating knowledge within the organisation as large enterprises, so formal knowledge dissemination activities and processes are less frequently implemented. In addition, formal approaches to knowledge management use IT systems, which are costly and mostly designed for large organisations. Financial barriers and the different needs of SMEs therefore mean that formal knowledge management may not be fully implemented in SMEs. Therefore, it becomes important to examine the use of technological tools in knowledge management and their impact on the innovativeness of a company from the SMEs. The main research objective of the article is to analyse the use of technological tools for knowledge management in companies operating in the Polish SME market and their impact on innovation. Specific research objectives included assessing the level of ICT use in SMEs, identifying the level of employment of ICT specialists by SMEs, identifying the use of websites, social media and cloud computing by SMEs, identifying technological tools supporting knowledge management in SMEs, assessing the impact of technological knowledge management tools on innovation in SMEs. The research was conducted in 2022 using the CATI method among 600 randomly selected SMEs operating on the Polish market. The majority of SMEs do not employ employees with specialised digital competences. Such people are employed by less than 8% of small and 30% of medium-sized companies. The situation is completely different in large companies - almost 3/4 of them employ ICT specialists. Employers have a problem recruiting digitally competent employees. For this reason, outsourcing IT services is becoming increasingly popular, especially among small and medium-sized companies. Companies that use technological knowledge management tools are more innovative.

Knowledge is a critical resource for scientific, academical and technological development. In a time of fast development and growth of a massive amount of information and big data, knowledge management (KM) has a crucial role in creating knowledge from data and information. Knowledge management discipline increases its popularity among other fast-developing disciplines as Artificial Intelligence (AI). It is important to understand how fields of science and technological research and development and knowledge management integrate into each other, cooperate, and support each other. Likewise, understanding theoretical bases in the practical use of knowledge management are crucial for learning and development use. The theoretical part of the publication shortly represents knowledge management theoretical basis. It is followed by a description of the case - artificial intelligence based automated e-material formatting tool development and research accompanying the development of the tool. The result part of the publication systematically represents knowledge management aspects in the case study. There are included knowledge management aspects as components of knowledge management definition, types, theories, approaches and methods in the case study. Thereby, the publication shows the cooperation of disciplines through the scope of the case study and could be used as a sample in the study process to understand and show knowledge management and knowledge management aspects in the research and development process.

PurposeThe purpose of this paper is to determine whether there is a relationship between improving the management of projects and the use of knowledge management (KM). Additionally, this paper sought to determine if KM practices in use by practitioners of project management are significant in terms of improving the management of projects, as well as the impact of these KM practices in use by practitioners on improving the management of projects.Design/methodology/approachA main research question supported by seven research hypotheses were postulated. A survey was used to collect data from 99 project managers randomly selected from the list of worldwide members of the project management Institute (PMI).FindingsThe findings reveal the influence of KM on the improvement of the management of projects. The KM practices and tools mostly used by project managers are presented.Originality/valueThis study is the first one of the type that tries to identify and to demonstrate the relationship between the fields of KM and project management through the collection of data among project management practitioners.

Context: in recent years, studies have sought to analyze how intelligence and knowledge management processes are understood and applied in the context of public management, environments in which processes appear as a point to be explored to enhance decision-making quality. Objective: to analyze how public managers apply intelligence and knowledge management aiming at a higher decision quality. Method: based on a defined and validated research protocol, interviews were conducted with seventeen public managers in southern Brazil. For the analysis, the qualitative comparative analysis technique using fuzzy sets was applied. Results: the results suggest the importance of effective data, information, and knowledge management for the decision-making quality of public managers, demonstrating that the absence of decision-making quality is directly related to the absence or little use of knowledge management and intelligence elements in the public management. Conclusion: in addition to analyzing conditions and proposing ways to lead to greater quality in decision making by public managers, it was possible to contribute to the theme of knowledge management and intelligence in public management, as well as to benefit the government with paths to be consolidated and better explored.

The study assessed the factors influencing extension workers effective use of Knowledge Management (KM) inSokoto State, Nigeria. Purposive sampling procedure was used to sample respondents from the study area andExtension Workers were selected from Sokoto Agricultural Development Project (SADP). Socio-economiccharacteristics were using structured questionnaire and a total of 188 respondents were sampled and data collectedanalysed using descriptive statistics and logit model as tools of analysis. The result of the study showed that 74.4% ofthe extension workers were male and majority (79.8%) were married. More so, 35% of the extension workers arewithin the age range of 31 – 40 years with household average size of 5-10 children. Majority (79%) of the extensionworkers had tertiary education. (35%) had experience ranging from 21-25 years on extension service delivery. About41% of respondents used motor cycle as a mean of transportation. Result of logit model shows that marital status,level of education, service experience, cosmopolitness and means of transportation had positive and significantrelationship with effectiveness of KM whereas household size and rank of extension workers had significant andnegative relationship with KM. It is therefore recommended that KM be encouraged and disseminated through topmanagement approach in SADP. This will avail quality and better extension service delivery by extension agencybecause the vast knowledge and experience garnered on effective extension service delivery by top managementofficer will be shared and passed on to junior officers. This will go in line with strengthening and improving thecapacity building of extension workers.

As business competition intensifies and the market environment becomes increasingly complex, more and more enterprises learn to make use of Knowledge Management (KM) and Business Intelligence (BI) in order to improve corporate decision-making capacity and efficiency. However, there is still not a unified view for the concept of KM and BI and the relationship between the two in academia and the business world, which may bring about confusion and errors in theory study and application. this paper is trying to provide a thorough analysis of the differences between BI and KM and to establish a framework for relating one field to the other. And it comes to a conclusion that in business management and decision-making process, both BI and KM must be effectively integrated to give full play to their complementary functions.

Recently, managers and entrepreneurs have begun to realize the importance of adding value to people and, consequently, to the processes in their companies. Thus, the focus on knowledge management is not limited only to results and financial growth, but also to results and personal growth. Knowledge management refers to a set of strategies used within organizations to improve results. Learning is the best direction anyone can invest in right now. Performances of any company depend directly on how it was understood and implemented knowledge management. With the help of these tools, both individuals and companies can help reduce energy consumption, a necessary process especially due to the impact of global warming and climate change, and in particular from the start of 2022 when Russia started the unjustified military aggression against Ukraine, creating a pressure over the market prices. The research was assessed through a descriptive analyses approach trying to identify trends and relationships. The examination of the information shows that there are differences between the countries measured, from the perspective of the socio-economic, and from different sources of energy supply. Must employees develop furthermore both personal and professional? Are the companies ready to use the knowledge to improve the consumption of energy? The central purpose of this research is to examine the degree of the reduction of energy consumption, what is there to be done on the short term with the energy crisis, and the importance of professional and personal development in the new era of knowledge economy.

Paper aims Identify the mechanisms, processes, challenges and other contexts of project-based organizations that affect or are affected by knowledge management. Originality The literature lacks studies that assist project-based organizations in the successful use of knowledge management. We bring these analyzes to this article. Research method We performed a multiple case study applied to two Brazilian companies. Main findings The organizations face challenges due to managerial, operational, and strategic issues. The knowledge management occurs through codification and sharing of data, and both formal and informal events were identified. Implications for theory and practice This paper provides new guidelines for future research, also, several components that affect knowledge management were identified, so professionals will be able to design and implement models with a greater chance of success.

The widespread use of knowledge management in a wide range of applications aids in professionally and wisely streamlining the procedure to produce improved outcomes and deliverables. Knowledge management is essential in the construction sector due to the considerable investment, extended deadlines and the need for higher performance efficiency and quality. The usage of BIM in construction projects has simplified the procedures required in building construction. The fundamental motivation behind the creation of BIM was the need to apply knowledge management approaches to make projects more sustainable and compliant with green building requirements. There are various limitations and risks associated with using BIM in construction projects, such as issues with file sharing and data security. This research examines numerous BIM benefits and drawbacks from a variety of angles, providing information and various measures for building the program. BIM adoption in construction projects includes a wide range of benefits as well as drawbacks. The relationship between the variety of information and outcomes was explored using different findings from numerous scientific studies that looked at the use of BIM in the construction sector. Due to the wide range of data that is available in the BIM sector, numerous areas were also found in this study. A thorough analysis was undertaken to present a variety of author viewpoints from various articles. This report's strengths and weaknesses have been noted. It has been demonstrated that BIM has additional benefits, including meeting client expectations, reducing design errors, and achieving project sustainability. However, there are also drawbacks to BIM, including user skill gaps, ambiguous standards and protocols, and transfer data problems. A few studies have addressed some of the research gaps and limitations in some of the domains. Additionally, these regions were thoroughly addressed from many authors' points of view.

This chapter describes an approach to the development of an adaptive hypermedia Web-based educational system and presents the model of an AHyCo (adaptive hypermedia courseware) system. An adaptive educational system should contain not only the learning environment for students, but also the authoring environment for teachers. A user friendly authoring module should be the integral part of such a system. The authoring of adaptive hypermedia consists of the development of actual hypermedia content (lessons, tests, etc.) together with the definition of the rules for adaptation. The authoring component of an AHyCo system, described inthis chapter, includes both. By utilizing intuitive form-based user interface, it enables teachers from areas other than IT to produce and interconnect complex hypermedia content.

Purpose: This research was aimed at investigating organisational support by means of knowledge conversion processes toward maturity growth in innovation capability areas. Problem investigated: No formal guidelines exist for the use of knowledge management to grow innovation capability maturity. As knowledge management plays a fundamental role in an enterprise's ability to innovate successfully, the following question arises: Can knowledge creation processes be used to enable innovation capability maturity growth? Methodology: The literature therefore provides a strong basis for the argument that knowledge management and more specifically knowledge creation processes could be used to improve an enterprise's innovation capability maturity. A knowledge creation framework that enables innovation capability maturity growth was designed by aligning knowledge creation processes to the requirements for innovation capability growth from one maturity level to the next. The time-frame of the research did not allow the implementation of the framework, and five industry and subject theory experts were used to evaluate the framework. Findings: All five experts responded positively to, and were in agreement that the reasoning applied when identifying the specific knowledge creation process path as a key enabler of growth between innovation capability maturity levels is logical and sound. Value of research: The unique research contribution of the framework lies in providing a tangible link between the fields of knowledge management and innovation capability maturity.Conclusion: The impact of this research lies in the development of a knowledge creation framework that provides guidelines for the use of knowledge creation processes as a vehicle for innovation capability maturity growth.