- https://doi.org/10.1007/s41870-025-03002-0
Retrial queueing analysis for VoIP call centres under malware induced disruptions with priority and balking behavior
- Dec 27, 2025
- International Journal of Information Technology
- Preena R +1 more
Abstract
Retrial queueing analysis for VoIP call centres under malware induced disruptions with priority and balking behavior