Sentiment Analysis On Covid-19 Outbreak Awareness Using Naïve Bayes Algorithm

Navigating Social Media in #Ophthalmology

In the past few decades, the internet has become an inseparable part of human life. It provides ease of access and permeates almost every aspect of human existence. One of the internet platforms that is widely used by people around the world is social media. Apart from being spoiled with the convenience and efficiency offered by social media to support daily life, it has gained popularity among a wide audience. This has positive implications when utilized effectively, but it cannot be denied that there are negative consequences if not utilized properly. One such consequence is the prevalence of cyberbullying activities on social media. Cyberbullying has become a major concern for the public and social media users, prompting researchers to leverage information technology in developing technologies that can identify the elements of cyberbullying, particularly on social media platforms. Sentiment analysis has been employed by researchers to identify the components of cyberbullying in online platforms. Sentiment analysis involves the application of natural language processing techniques and text analysis to identify and extract subjective information from text. This study aims to compare the Naive Bayes algorithm and the Support Vector Machine algorithm, while utilizing feature selection, specifically chi-square, to enhance the accuracy of both algorithms in classifying Instagram comments. The experimental results indicate that the Multinomial Naive Bayes (MNB) algorithm outperforms the Support Vector Machine (SVM) algorithm, achieving an accuracy of 83.85% without feature selection and 90.77% with feature selection. Meanwhile, SVM achieves an accuracy of 82.31% without feature selection and 90% with feature selection. Evaluation through the confusion matrix and classification report reveals that MNB exhibits better precision and recall rates compared to SVM in identifying bullying and non-bullying classes. The use of feature selection enhances the performance of both algorithms in classifying Instagram comments related to cyberbullying.

Nowadays, with the increasing number and use of social media platforms, people now share their experiences about a product they have bought or a place they have been to on social media platforms more frequently. Considering the volume of data on social media platforms, it is considered that there is some meaningful information for institutions or companies in the reviews and experiences shared on social media platforms. As such, it is important to improve the methods of extracting meaningful information from the reviews and experiences shared on social media and to know which method is better. In this study, the classification successes of the bag of words and the fastText word representation methods, which are among the word representation methods in sentiment analysis methods mentioned above, were compared by using Turkish reviews performed for touristic places. Besides, while performing the comparison process, it was measured whether the process of separating the words into their roots and negation of the words, which is the preliminary stage of the sentiment analysis process, contributed to the classification success. In the study, both two-class (positive, negative) sentiment analysis and three-class (positive, negative, neutral) sentiment analysis were performed. Six data sets were created to carry out the mentioned comparison operations. The data sets were first classified using the Naive Bayes (NB), Multinomial Naive Bayes (MNB), k-Nearest Neighbor (k-NN) and Support Vector Machines (SVM) algorithms, which are frequently used in text mining, and based on bag of words word representation method, they were classified with WEKA program. After the test results of all data sets were obtained according to the bag of words word representation method, the tests of the fastText word representation method were carried out using the fastText library of the Python programming language. Classification procedures were carried out with 10-fold cross-validation methods, and f-score values of the classification processes were obtained. Finally, it was determined that bag of words word representation method performed a more successful classification than the fastText word representation method in two-class emotion analysis, while the fastText word representation method performed a more successful classification process than bag of words word representation method in three-class emotional analysis. It was observed that the process of separating the words into their roots and negating the words, which are the preliminary processes of sentiment analysis, did not contribute positively or negatively to the classification processes performed with the fastText word representation method. However, it was determined that it had a minor contribution to sentiment analysis processes performed by using bag of words word representation method. In the two-class sentiment analysis, the most successful classification result was achieved by using the machine learning model created with the SVM algorithm with the value of 0.91 f-score employing bag of words word representation method. In the three-class sentiment analysis, the most successful classification result was achieved with the machine learning model created using the fastText word representation method with the value of 0.78 f-score.

Spatial Patterns of Purposeful Social Networking and Socioeconomic Influences: Towards a Mature, Inclusive Networked Society in the U.S.

The COVID-19 outbreak has changed pedagogical choices in the teaching of English. Social media has become one of the alternatives in mediating and assisting virtual teaching and learning. With the study reported on here we aimed to investigate the use of social media in the teaching of English during the COVID-19 pandemic in Indonesian schools. In this exploratory study we employed a 40-item questionnaire focusing on the types of social media used, skills taught, problems encountered, and how these were managed. The respondents were 158 English teachers from 34 provinces in Indonesia. The data were analysed quantitatively and qualitatively to generate interactive and comprehensive data. From the study it became clear that the most frequently used social media platforms in Indonesia were WhatsApp, YouTube, and Instagram. The combination of social media was found to be a suitable platform to employ for acquiring all English skills. Reasons for the use of social media range from practicality to teachers’ familiarity. Teachers’ teaching experience tended to influence the reasons why social media were used. The results of our study reveal that the internet networks, learners’ readiness as well as parents’ support were challenges encountered by learners. To solve these problems, teachers implemented some alternative social media platforms and communicated with parents to enhance English teaching during the pandemic.

Opinions on social media can be used to determine user sentiment by using sentiment analysis concept. Sentiment analysis requires several important stages, namely, preprocessing, feature extraction and classification method stages. The preprocessing stage was carried out to eliminate inconsistent data. In previous research, punctuation marks removal was applied at the preprocessing stage which can eliminate the emoticon position. Emoticons are a combination of punctuation marks. According to previous research, the emoticon feature has no contribution in sentiment analysis. There is another suggestion to maintain an emoticon position like converting an emoticon into a more relevant word such as :) into a “smile”. However, the feature of emoticon weights has not been considered in the sentiment analysis process. In order to consider the role of emoticons and to improve sentiment analysis performance, we propose using a combination of machine learning and emoticon weights. We perform emoticon weight based on probability and sentiment score. Each probability value and sentiment score of the emoticon will be normalized using the z-score method. There are several machine learning methods that have the best classification success rates, namely, Naïve Bayes and SVM. Based on the evaluation results of the proposed model, the best accuracy is 87% - 89% when using the combination of machine learning and emoticon sentiment score. Based on the results also show that the emoticon sentiment score has a significant effect on the accuracy of sentiment analysis.

Background:Today, social media platforms are more popular than ever in Saudi Arabia. Despite the influence of social media on patients’ decisions to undergo cosmetic surgery, it is still unclear how social media platforms affect the private practice of plastic surgeons around Saudi Arabia. This study aimed to assess Saudi plastic surgeons’ use of social media and its impact on their practices.Methods:The study was based on a self-administered questionnaire that was built on previous literature and distributed to practicing Saudi plastic surgeons. A survey consisting of 12 items was conducted to assess patterns of social media use and its impact on plastic surgery practice.Results:This study included 61 participants. Thirty-four surgeons (55.7%) were using social media platforms in their practice. The use of social media was significantly different among surgeons with different levels of practice in cosmetic surgery (P = 0.004) and reconstructive surgery (P = 0.049). Social media presence was significantly more prevalent among surgeons in private practice (70.6%, P = 0.034). The use of social media in plastic surgery is overall positive for the field (60.7%).Conclusions:Despite plastic surgeons’ differing views on social media, its role within the field of plastic surgery is evidently on the rise. The use of social media is not equal across all practice types. Surgeons practicing in private hospitals and specializing in aesthetic surgery are more likely to view social media favorably and use it in their practice.

In the digital world, social media has become one of the most popular communication mediums that allow users to share their views on various topics in their social network. For example, Twitter users are allowed to share their thoughts on various topic by sending tweets with a maximum length of 140 characters. Hence, social media driven information contains opinions and sentiments on various topics of interest which are extremely useful for companies to design marketing strategies. Sentiment Analysis is widely used to assist people to understand the massive amount of data available online and identify the polarity of the topical based social media opinions. However, social media platforms’ users come from all over the world and have variation in terms of informal language and short notation used on social media platforms. Therefore, the identification on the polarity of topical social media has become more challenging and the accuracy on the polarity of topical social media opinions might be influenced. This paper investigates the effectiveness of applying different spelling correction algorithms, such as Levenshtein distance and Peter Norvig’s algorithm for spelling correction of unknown words found in social media such as Twitter, before carrying out sentiment analysis. The evaluation of spelling correction algorithms on sentiment analysis is carried out by comparing the polarities of manually annotated tweets with the polarities obtained from the sentiment analysis algorithm. Based on the results obtained, there are slight improvements in term of percentage of matched polarity, where 1.6% improvement by using the Levenshtein distance-based algorithm and 2.0% improvement by using the Peter Norvig’s algorithm.

The rapid growth of financial technology (fintech) services in Indonesia has significantly transformed digital transaction behavior, with digital wallets such as DANA becoming widely adopted. Despite high usage rates, public discourse on social media frequently highlights both positive experiences and recurring concerns related to system reliability and data security. Twitter, as a real-time public communication platform, provides a rich source of user-generated content that reflects public perception toward fintech services. This study investigates public sentiment toward DANA fintech services in Indonesia through sentiment analysis of Twitter data using machine learning approaches. Purpose:This study aims to analyze public perception of DANA fintech services based on sentiment expressed on Twitter and to compare the performance of several machine learning classification algorithms in identifying positive, neutral, and negative sentiments in Indonesian-language social media texts. Methods/Study design/approach: The study employs a quantitative descriptive approach using text mining and sentiment analysis techniques. Twitter data were collected via the Twitter API over a specified period and processed through preprocessing stages including text cleaning, tokenization, stopword removal, and stemming. Feature extraction was performed using the Term Frequency–Inverse Document Frequency (TF-IDF) method. Sentiment classification was conducted using Support Vector Machine (SVM), K-Nearest Neighbor (KNN), and Random Forest algorithms. Model performance was evaluated using accuracy, precision, recall, and F1-score metrics. Result/Findings:The results indicate that public sentiment toward DANA is predominantly positive, driven by perceptions of transaction convenience and speed, followed by neutral sentiment, while negative sentiment is mainly associated with system disruptions and data security issues. Among the evaluated algorithms, SVM achieved the highest classification accuracy (91.4%), outperforming Random Forest and KNN. These findings demonstrate that SVM is more effective for sentiment classification of short Indonesian-language texts on social media platforms. Novelty/Originality/Value:This study contributes to the growing body of sentiment analysis research in Indonesia by providing empirical evidence on public perception of fintech services using machine learning techniques. By systematically comparing multiple classification algorithms in the context of Indonesian Twitter data, the study offers methodological insights and practical implications for fintech service providers in improving service quality, communication strategies, and user trust.

With the rapid growth of digital technology, social media has become a key platform for sharing information and opinions. Twitter, one of the most popular platforms in Indonesia, enables users to interact directly with public figures such as Najwa Shihab. This study aims to analyze public sentiment toward Najwa Shihab on Twitter using sentiment analysis, specifically employing the Naïve Bayes and Support Vector Machine (SVM) algorithms. Sentiment analysis is essential to understanding public opinion, as it classifies text into categories like positive, negative, or neutral, providing valuable insights into societal perspectives on public figures. In this study, 10,000 tweets related to Najwa Shihab were collected from January 1, 2023, to January 31, 2023. Data preprocessing steps such as data cleaning, tokenization, stopwords removal, and filtering were conducted to ensure high-quality data for analysis. The Naïve Bayes and SVM algorithms were applied using RapidMiner to classify the sentiment of the tweets. The performance of both algorithms was evaluated based on accuracy, precision, recall, and F1-score.The results revealed that SVM outperformed Naïve Bayes in all metrics, demonstrating its superior ability to classify sentiments correctly. The sentiment distribution indicated a majority of positive opinions toward Najwa Shihab, with fluctuations in negative sentiment during specific events. This study provides insights into public sentiment analysis and contributes to understanding social media opinions on public figures.

Homecoming, more traditionally known as Mudik, has become a trending topic on several social media platforms as soon as the 11-day homecoming ritual ban was announced on 7 April 2021. Opinions, varying from those in favor of and against the ban, start to rapidly appear. Twitter, a social media platform which is now considered to be an extension of oneself and often used to express ones’ opinion, has become flooded with comments on the homecoming ritual ban. The swarm of opinions in the form of tweets were then used as a dataset for sentiment analysis in order to understand how people perceive the ban. The algorithm used in this research is the classification algorithm using the Support Vector Machine method. The dataset was classified into three sentiments: positive, negative, and neutral. The use of the Support Vector Machine algorithm yielded a 62% accuracy with this dataset. The sentiment analysis showed that the keyword "mudik" had a neutral sentiment for the most part. Meanwhile, results of engagement analysis show that the largest forms of engagements were retweets and liking tweets that had a neutral sentiment. When the neutral sentiment was removed, we found that the largest sentiment on the homecoming ritual ban was negative. This is likely due to the release of an addendum to the Covid-19 Handling Task Force Circular Number 13 of 2021 on 22 April 2021 that imposes more restrictions on and extends the effective dates of the restrictions related to the homecoming ritual ban; exactly one day before the data scraping of 5000 datasets on tweets from 23 April 2021 was carried out. The researcher had already sampled the tweets with the most engagements (those with the most retweets and likes). It was found that some tweets had a negative sentiment, but the model classified it as having a neutral sentiment. This may be affected by inaccuracies of dataset training as some of the tweets were in Malay rather than Indonesian. A challenge that needs to be overcome is the limited number of datasets for NLP training or sentiment analysis for the Indonesian language in comparison to that of the English language. On the other hand, this has become an opportunity for the researcher to develop a more appropriate training model.

This thesis examines the issue of ill-formed text (microtext) and shows its impact on sentiment analysis. The source of microtext is Twitter, WhatsApp, Facebook and other social media platforms. Words or phrases not in their standard language format like “lol” (laugh out loud), “c u 2nite” (see you tonight) and “plz” (please) are called out of vocabulary (OOV) terms. On the other hand, words or phrases in their standard forms, for example, “tonight”, “love”, or “talk to you later”, are called In Vocabulary (IV) terms. The motivation behind microtext normalization is its growing presence on both online and offline platforms. Microtext might appear to be an ill-formed text, which requires find-and-replace methods. Traditionally, in a Natural Language Processing (NLP) context, microtexts such as abbreviations and length shortening or extending are normalized, but phonemic and graphemic variation is often ignored. However, the features of microtext can be traced back to social, cognitive and geographic influences. To understand social media text, it is essential to develop a microtext normalization module for traditional and modern NLP models. The first section of this thesis focuses on combining unsupervised learning methods in 2 different chapters, 4 and 5. The first method includes lexicon creation to transform the most frequent microtexts and emoticons on social media and applies them to sentiment analysis. This method shows an accuracy increase of 4% when microtext normalization is applied before sentiment analysis. This method is extended with an application to a pre-trained chatbot to improve the chatbot’s understanding of microtext (social media slangs). This method shows a mean BLEU score of 0.8 for the SMS and Tweet dataset. The second method incorporates a phonetic based approach to transform any microtext into its phonetic equivalent before 1normalizing it. This method shows an accuracy improvement of 6% for sentiment analysis on SenticNet. The second part of the unsupervised learning is in Chapter 5, introducing the IPA-based method for microtext normalization and sentiment analysis. Epitran was used to transform a word to its International Phonetic Alphabet (IPA) equivalent. The International Phonetic Alphabet (IPA) is an alphabetic system of phonetic notation based primarily on the Latin script. There is a significant improvement in microtext normalization task and sentiment analysis over Soundex. The results also show that there is very little redundancy when words are transformed to phonetics in IPA. In addition, the accuracy of polarity detection using this method has an improvement over baseline by 5%. Chapter 6 discusses a simple sequence-to-sequence based Deep Learning method. As the language is dynamic, it is not easy to maintain the lexicon. Deep Learning alleviates the static lexicon with a probabilistic model to transform microtext into its standard form. The findings suggest that a semiotic class of microtext was easy to transform, whereas the phonetic class of microtext was not handled easily. The proposed model improves the pre-trained sentiment analysis model by 4%. We also introduce a corpus for English microtext normalization. The corpus contains microtext-containing sentences along with their correctly spelt sentences and their correct polarity. This dataset can tackle two NLP problems, i.e., microtext normalization and sentiment analysis. This corpus consists of 38% positive, 39.9% negative and 22.1% neutral. A pre-trained model shows an accuracy of 46.4 % on OOV text for sentiment analysis, showing considerable room for improvement. In summary, this thesis introduces several approaches to microtext normalization analysis and focuses on sentiment analysis application. Microtext cannot be thought of as a one-dimensional problem to NLP. It encapsulates many factors like regional (geographical), ethnic (national and racial), and social (class, age, gender, socioeconomic status and education), which cannot be ignored given the growing importance of social media in our daily life.

Social distancing rules during the COVID-19 pandemic changed social interaction for many and increased the risk of loneliness in the general population. Social media use has been ambiguously related to loneliness, and associations may differ by age. The study aimed to examine loneliness and its association with social media use within different age groups during the COVID-19 pandemic. A cross-sectional online survey was conducted in Norway, the United Kingdom, the United States, and Australia during April/May 2020, and 3,810 participants aged 18 years or above were recruited. Multiple regression analyses were conducted to examine associations between social media use and social and emotional loneliness within separate age groups. Emotional loneliness was higher among young adults and among those who used social media several times daily. Adjusting by sociodemographic variables, using more types of social media was associated with lower social loneliness among the oldest participants, and with higher emotional loneliness among the youngest participants. Among middle-aged participants, using social media more frequently was associated with lower social loneliness. We found that the associations between social media use and loneliness varied by age. Older people’s engagement on social media may be a resource to reduce loneliness during the COVID-19 pandemic. We observed higher levels of loneliness among high-frequent social media users of younger age.

BackgroundLoneliness is a global public health issue affecting a considerable number of people as well as burdening the public health system and increasing the risk of other life-threatening and life-damaging conditions. In USA an estimated 17% adults aged 18–70 report loneliness. The monetary loss as result of loneliness is estimated to be between USD 8074.80 and USD 12,0777.70 per person per year in the United Kingdom. But the dynamics of loneliness are not understood. Social media platforms have become a valuable source of data to study this phenomenon. ObjectivesThis paper aims to visualize the frequency of loneliness-related themes and topics in Twitter data. By using natural language (NLP) processing, sentiment analysis, and topic modeling, we seek to understand prevalent sentiments and concerns. Through interactive tree maps and radar plots, we present an engaging view of loneliness dimensions, allowing users to explore and gain insights into this issue on social media. We focus on comparative analysis of USA and India through analyzing tweets from both countries on loneliness. These two countries are the biggest countries population-wise where access to Twitter is legally allowed. MethodsThis study consists of two parts. In the first part, we employ NLP techniques and machine learning algorithms to extract and analyze tweets containing keywords related to loneliness. Through sentiment analysis and topic modeling, we discern linguistic patterns and contextual information to categorize the recurring themes and topics. Advanced text analytics is used to gain nuanced insights into the experiences, emotions, and challenges connected with loneliness. In the second part, interactive visualizations are developed to present the findings in an engaging and intuitive manner. Techniques such as tree maps and radar plots are utilized to transform the analyzed data into visually appealing representations. ResultsThe analysis of Twitter data yields valuable knowledge about the prevalence and nature of themes and topics associated with loneliness. The interactive visualizations present a comprehensive view of the sentiments and concerns expressed by Twitter users. These interactive plots provide a holistic view of the distribution of themes and topics associated with loneliness, allowing experts to explore and interact with the data, gaining deeper insights into the complexities surrounding this issue. ConclusionThis paper successfully explores themes and topics related to loneliness on Twitter by employing NLP, sentiment analysis, and topic modeling. The interactive visualizations enhance the accessibility and usability of the findings, providing valuable insights for various stakeholders. The study contributes to a deeper comprehension of loneliness in the context of social media.

This chapter examines the phenomenon of internet users attempting to report and prevent online child sexual exploitation (CSE) and child sexual abuse material (CSAM) in the absence of adequate intervention by internet service providers, social media platforms, and government. The chapter discusses the history of online CSE, focusing on regulatory stances over time in which online risks to children have been cast as natural and inevitable by the hegemony of a “cyberlibertarian” ideology. We illustrate the success of this ideology, as well as its profound contradictions and ethical failures, by presenting key examples in which internet users have taken decisive action to prevent online CSE and promote the removal of CSAM. Rejecting simplistic characterizations of “vigilante justice,” we argue instead that the fact that often young internet users report feeling forced to act against online CSE and CSAM undercuts libertarian claims that internet regulation is impossible, unworkable, and unwanted. Recent shifts toward a more progressive ethos of online harm minimization are promising; however, this ethos risks offering a new legitimizing ideology for online business models that will continue to put children at risk of abuse and exploitation. In conclusion, we suggest ways forward toward an internet built in the interests of children, rather than profit.