Success Factors in Projects

Project success criteria are dependent variables that measure the successful outcome of a project, while project success factors are the independent elements of a project that can increase the likelihood of success. In other words, success criteria are used to measure success whilst success factors facilitate the achievement of success. The purpose of this paper is to systematically record and identify project success criteria as well as critical success factors found in the literature and published in academic journals in order to form an effective and widely accessible framework to measure project success. Time - schedule, cost - budget, user satisfaction, quality-performance, business and commercial performance are the most frequently used success criteria, followed by technical specifications and requirements, stakeholders’ satisfaction, strategic goals/objectives and competitiveness, functionality, project team satisfaction and safety. Some researchers also refer to contractor satisfaction, future perspective and environmental impact, while handful are those that support that effectiveness and suppliers’ satisfaction can influence project success. The critical factors influencing the success of projects are identified and commonly related to the following areas: project (e.g. clear goal, realistic schedule, adequate funds, resources, size, complexity), project manager and leadership (e.g. leadership, management of changes, effective conflict resolution, communication), project team members (e.g. communication, technical background, qualified team), organization (e.g. top management support, responsibility and authority chart) and external environment (client, technological environment, political environment, social environment, physical environment).

Opening the black box: Managers’ perceptions of IS project success mechanisms

Public and private-sector organizations make significant investments in information technology projects to enable significant business change, drive organizational efficiency and effectiveness and achieve competitive advantages. Unfortunately, many of these projects do not achieve some or all of the planned business objectives and many are outright failures. This challenge in implementing projects has led to considerable research about both what constitutes project success criteria (the dependent variable) and what are the project success factors which influence achieving a successful project outcome (the independent variables). This paper will review the current state of the literature for both project success criteria and project success factors. Based on this review of the literature, a conceptual model is proposed to predict the potential success of a project for evaluation in future research, based on an adaptation of Westerveldt's (2003) Project Excellence® model which seeks to link project success factors with project success criteria.

Project managers often find it a challenge to successfully manage construction projects. As a result, understanding, evaluating, and achieving project success are critical for sponsors to control projects. In practice, determining key success factors and criteria to assess the performance of construction projects and forecast the success of new projects is difficult. To address these concerns, our objective is to go beyond the efficiency-oriented project success criteria by considering both efficiency- and effectiveness-oriented measures to evaluate project success. This paper contributes to existing knowledge by identifying a holistic and multidimensional set of project success factors and criteria using a two-round Delphi technique. We developed a decision support system using the Adaptive Neuro-Fuzzy Inference System (ANFIS) to forecast the success of mid- and large-sized construction projects. We gathered data from 142 project managers in Australia and New Zealand to implement the developed ANFIS. We then validated the constructed ANFIS using the K-fold cross-validation procedure and a real case study of a large construction project in Western Australia. The forecasting accuracy measures R2=0.97461, MAPE = 2.57912%, MAE = 1.88425, RMSE = 2.3610, RRMSE = 0.03149, and PI = 0.01589 suggest that the developed ANFIS is a very good predictor of project success.

Sustainable development projects are a group of development projects created with the aim of sustainable urban growth and development. To achieve development, it is essential to pay attention to the existence of projects. The point to consider is the threat of these expensive assets by all kinds of risks, such as floods, earthquakes, wars, mistakes, and price fluctuations, during the life cycle of projects from the beginning of their idea to the end of their useful life. Hence, the main objective of the study is to analyze the criteria and factors of project success and different machine learning strategies to achieve success and predict specific construction performance. To meet that aim, the research employs the descriptive approach, and analytical and logical aspects are derived from various sources such as research articles, published materials, online websites, books, and articles. The study’s results reveal that employing machine learning tools and algorithms to create a link between project success factors and criteria and prediction can bring multiple advantages, including high accuracy, ease of use, and inference for decision‐making. It can be concluded that algorithmic solutions could be integrated in a manner that project managers can adequately utilize to enhance project success by eliminating potential risks and guiding the project toward attaining its objectives.

The Application of Project Management Standards and Success Factors to the Development of a Project Management Assessment Tool

Public-Private Partnership (PPP) projects success is the ultimate goal of practitioners and government organizations. In this regard, the last decade has seen considerable research into the critical success factors (CSFs) for PPP projects. However, a very important subject which has received very little attention in the normative literature is the success criteria for PPP projects. This paper examines the general perception of purposively sampled international PPP experts on a set of 15 PPP projects success criteria derived from literature. The survey results show that all the success criteria are critical; however seven are very critical. These include: effective risk management; meeting output specifications; reliable and quality service operations; adherence to time; satisfying the need for public facility/service; long-term relationship and partnership; and profitability. The findings of this study are impactful because they inform practitioners on the key measures to consider when evaluating the success of PPP projects. More research should be conducted to further develop a composite success index that could be used to objectively assess the success levels of different PPP projects. In addition, the perceptions of different stakeholders on PPP projects success criteria and the causal relationship between CSFs and success criteria for PPP projects should be investigated.

Successive Public Housing Building Project (PHBP) attempts have been unsuccessful due to a number of reasons. Among these is the lack of clearly defined success criteria which guides and measures PHBP success from inception to closure. The adoption and application of project management practice and project success criteria is to deliver projects successfully, attain enhanced output, develop framework to help track key project results and to enable the appropriate allocation of resources. This paper aimed to establish critical success criteria for PHBPs in Ghana. A questionnaire survey was employed to elicit the views of experienced professionals on 13 project success criteria identified from literature. Mean score analysis and factor analysis were conducted on the data collected. The results showed that PHBP practitioners perceive ‘cost of individual houses’ and ‘extensive use of local materials’ as the most critical success criteria with ‘risk containment’ emerging as the least critical criteria. It also revealed the following as the major underlysing factors for critical project success criteria for public housing projects in Ghana;‘Time, Cost and Quality Management’, ‘Satisfaction, Health and Environmental Safety’, ‘User Affordability and Design Consideration’ and ‘Cost of Individual Units and Technology’. These two findings are essential for developing a framework which will enable project managers involved in PHBPs in Ghana to channel appropriate efforts and behaviours towards ensuring the attainment of success on their projects.

Although there have been some studies on the success factors for IT software projects, there is still a lack of coherent research on the success factors for IT service projects. Therefore, this study aimed to identify and understand the factors and their relationships that contribute to the success of IT service projects. For this purpose, multivariate regressions and structural equation models (SEMs) were developed and analyzed. The regression models included six project management success criteria used as dependent variables (quality of the delivered product, scope realization and requirements, timeliness of delivery, delivery within budget, customer satisfaction, and provider satisfaction) and four independent variables (agile techniques and change management, organization and people, stakeholders and risk analysis, work environment), which had been identified through exploratory factor analysis. The results showed that not all success factors were relevant to all success criteria, and there were differences in their importance. An additional series of exploratory and confirmatory factor analyses along with appropriate statistical measures were employed to evaluate the quality of these four factors. The SEM approach was based on five latent constructs with a total of twenty components. The study suggests that investing in improving people’s knowledge and skills, using agile methodologies, creating a supportive work environment, and involving stakeholders in regular risk analysis are important for project management success. The results also suggest that the success factors for IT service projects depend on both traditional and agile approaches. The study extensively compared its findings with similar research and discussed common issues and differences in both the model structures and methodologies applied. The investigation utilized mathematical methods and techniques that are not commonly applied in the field of project management success modeling. The comprehensive methodology that was applied may be helpful to other researchers who are interested in this topic.

Views Icon Views Article contents Figures & tables Video Audio Supplementary Data Peer Review Share Icon Share Twitter Facebook Reddit LinkedIn Tools Icon Tools Reprints and Permissions Cite Icon Cite Search Site Citation Shrutika Kulkarni, Pradnya Purandare; A pragmatic study on IT project success factors. AIP Conference Proceedings 30 January 2023; 2523 (1): 020114. https://doi.org/10.1063/5.0110631 Download citation file: Ris (Zotero) Reference Manager EasyBib Bookends Mendeley Papers EndNote RefWorks BibTex toolbar search Search Dropdown Menu toolbar search search input Search input auto suggest filter your search All ContentAIP Publishing PortfolioAIP Conference Proceedings Search Advanced Search |Citation Search

The organizations have spent an increased amount of financial resources in systems and technology without getting all the potential of their investments or collecting the promise business benefits. Organizational success is widely defined as winning in the marketplace, and firms tend to measure this with financial and economic indicators. There is also a general agreement that although schedule and budget performance alone are considered inadequate as measures of project success, they are still important components of the overall construct. An early identification of the critical success factors (CSF) and project success criteria (PSC) during the initial project assessment is a vital start for ensuring successful project completions. This paper combines project management (PM) and benefits management (BM) practices with balanced scorecard (BSC) approach to align the projects with the organizational strategy. The usage of this mix of different management tools led to more effectiveness in project success.

Purpose In today’s complex and rapidly evolving project environments, leadership competencies are increasingly recognised as a critical factor in achieving project success. This paper explores the core leadership competencies project managers need and examines the enablers that support as well as the barriers that limit, their effective application. Design/methodology/approach Following PRISMA 2020, 43 peer-reviewed studies published between 2005 and 2025 were identified through systematic searches of leading academic databases. Studies were assessed for relevance, quality and alignment with project leadership and success criteria. Findings The findings show that emotional intelligence, communication skills, strategic thinking, adaptability and empowerment consistently contribute to project success across sectors. These competencies enhance collaboration, stakeholder engagement and decision-making in uncertain contexts. Enablers such as supportive organisational cultures, effective communication and empowering leadership behaviours strengthen their application, while barriers including an overemphasis on technical skills, rigid cultures and limited use of competency-based frameworks continue to undermine effectiveness. Research limitations/implications The results emphasise the importance of a holistic approach to project leadership that develops behavioural, emotional and strategic capabilities alongside technical expertise. They also underline the need for deeper investigation into how leadership competencies shape success across diverse project types and contexts. Practical implications Organisations are encouraged to institutionalize leadership development practices and adopt adaptive frameworks to enhance leadership impact in real-world project environments. Originality/value Insights from 43 practical studies are consolidated, offering a comprehensive understanding of both enablers and barriers of project leadership competencies. The study provides actionable directions for organisations and future research on how leadership competencies drive project success.

The purpose of the paper is to research the influence of project management system on success of company�s projects implementation. The paper presents a review of the scientific literature on the approaches and methods in the IT project management. The components of IT project management system are presented along with the key projects success factors. There were identified and quantitatively analyzed the relationship between the project management system components and success factors of projects. According to the results of the research conducted, the change management system and the communications are the most critical factors influencing IT projects success.

Relationships between a project management methodology and project success in different project governance contexts

A major challenge in Information Systems and Information Technology is to improve the ability to conceptualize, design, develop and deliver information systems that meet customer requirements. Project management is often adopted to create solutions that work and meet customer needs. The principles of project management as defined by the Project Management Institute, can improve project success rates. Researchers in the project management need to help practitioners understanding the impact of different principles on the success of IS development. This study undertakes a survey of project management experts on the state of practice and research to examine the need for improving project management, and suggest areas that can be improved. Research may be the most effective means of defining opportunities for enhancing project success rates by tapping the wealth of literature and complementing it with the expertise of project management practitioners. INTRODUCTION Software development applications require frequent changes and updates in order to support enterprise systems. These frequent changes to IS/IT comprise a large volume of software development efforts. These efforts, undertaken as projects, are generally complex and take place in a dynamic environment where business conditions and technologies change frequently during the life of the project (Chen, et. al., 2004). The factors of project success include user involvement and project size, management and planning (Schmidt, et al., 2001). A fully operational project management system in enterprise offers the best opportunity for project success through the implementation of methods and tools for planning, organizing, and managing team-based activities to accomplish specific directives (Jurison, 1999). Project management is widely adopted in Corporate America embraces project management to implement system changes (Muriithi & Crawford, 2003; Park & Pena-Mora, 2003; Yilmaz & Phillips, 2007), which are even considered as too significant to outsource (Fish & Seydel, 2006) or having high risk of leading to undesirable consequences (Wei & Peach, 2006). However, many projects fail, even when performed using project management techniques. Such project failure reduces the capability of technology components. The 2004 Chaos report by the Standish Group found that only 28% of IT projects were successful, down from 34% in earlier report; The proportion of IT projects canceled before completion increased to 18% (from 15%), and a further 51% of IT projects were considered challenged as they are seriously late, over budget and missing expected features (The Standish Group, 2004; The Standish Group, 2007). Possible causes for these findings are the size and expense of large projects, a return to traditional development practices on large projects (Boddy, 1993), the absence of user involvement (Turner & Cochrane, 1993; Akbulut & Motwani, 2005), and lack of executive support (Munns & Bjeirmi, 1996). Thus, scope management is regarded as a key area of successful project management in practice (Hayes, 2004). Although some project failures are because of technical reasons, most are directly related to the failure of stakeholders to embrace the principles of good project management (Jurison, 1999). As part of the project management process, project teams must understand the standards to which their projects are being held in order to ensure that project performance is emphasized appropriately (Crawford, 2005). The Field Guide to Project Management (Cleland, 2004) suggests that project management should be an easy sell to organizations because it enhances business performance and increases revenue. An organization can manage project effectively by identifying its goals in applying project management principles (Aladwani, 2002). For most organizations, these goals are to apply a proven practice, optimize resources, serve customer needs and save time and money (Turner & Cochrane, 1993). …