The prospect of a fully-automated technology has been the subject of considerable discussion in the literature of the sociology of work. Many writers have viewed automation as reversing the trends towards extreme fragmentation of tasks and authoritarian management characteristic of mass production technology. Workers will no longer perform simple tasks; they will become responsible for the operation of entire plants. The earlier work of Blauner (1964), who saw automation bringing a new age of ‘responsible workers’ in which operators of plants would enjoy ‘consultation’ with management has influenced this view. Duncan Gallie, for example, believes that automation has ‘blunted the clear-cut distinction between manual and non-manual labour’ and he emphasises ‘the significance of the operator’s work performance for the quantity, quality and cost of the product’ (1978, p. 214). The notion that automation is only effective if workers are given responsibility is the underlying premise of a study by Larry Hirschhorn. ‘In cybernetic settings workers must control the controls. To do so they cannot merely become competent at a fixed and predictable set of tasks … Instead, they must be able to survey and understand the entire production process’ (1986, p. 2). The complexity and flexibility of automated production, as well as the need to attend to the efficiency, reliability and safety of production, requires workers who are knowledgeable, exercise judgement and maintain a consultative relationship with management.