• https://doi.org/10.4018/979-8-3373-9963-8.ch005Copy DOI Icon

The Gen AI Playbook

  • Mar 6, 2026
  • Rajarshi Debnath
Show More
  • Abstract
  • Literature Map
  • Similar Papers
Abstract

This chapter, The Gen AI Playbook: Redefining Responsible Consumer Engagement Strategies, examines how Gen AI is changing brand-consumer interactions. Gen AI technologies including huge language models, GANs, and diffusion models are examined and compared to marketing AI applications. A strategic five-pillar Gen AI Playbook—Discover, Design, Deliver, Delight, and Decide—guides marketers through insight generation, co-creation, personalization, and real-time optimization. The use cases in retail, FMCG, healthcare, and education show how Gen AI scales hyper-personalized, multi-modal interaction. Ethics, regulation, and AI-generated material overuse are all discussed in the chapter. In conclusion, it predicts Gen AI's use in market research, branding, and consumer interaction.

Similar Papers
  • Research Article

Focus on Authors

  • Jan 01, 2013
  • Marketing Science
  • Research Article

Overcoming the Challenges of Globalization: Review of the McDonald's Indonesia Brand in Adapting Communication Messages for Local Markets

  • Nov 11, 2025
  • Jurnal Ilmiah LISKI (Lingkar Studi Komunikasi)
  • Arie Prasetio +1
  • Research Article
  • Citations4

Building consumer trust in the ChatGPT’s era: Insights from the hospitality industry

  • May 16, 2025
  • Tourism and Hospitality Research
  • Hamada Hassan +1
  • Research Article
  • Citations1

The Transformation of the Concept of Branding in Digital Marketing

  • Nov 16, 2024
  • Economic Problems and Legal Practice
  • Yulia P Ten +1
  • Research Article
  • Citations2

Children’s market researchers as moral brokers

  • Oct 03, 2018
  • Journal of Cultural Economy
  • Daniel Thomas Cook
  • Research Article

A Study on the Influence of Chinese KOL on the Purchasing Decisions of Chinese GenZ Consumers' Fashion Brands

  • Jan 03, 2025
  • Advances in Economics, Management and Political Sciences
  • Jingyue Wang
  • Research Article

Brand Market Research and Marketing Strategy Exploration Based on Youth Group: Take Zhonghua Soap as an Example

  • Apr 01, 2024
  • Economic Society and Humanities
  • Xinrui Zhang +1
  • Research Article

Data augmentation for UAV-captured vessel images in maritime surveillance using multimodal language and diffusion models

  • Oct 30, 2025
  • Journal of Military Science and Technology
  • Le Hong +3
  • Research Article
  • Citations6

Artificial intelligence applications in brand management

  • Jan 01, 2024
  • Scientific Papers of Silesian University of Technology. Organization and Management Series
  • Dorota Jelonek +2
  • Research Article

A Comprehensive Review of Augmented Reality Applications in Digital Marketing and Consumer Engagement

  • Apr 22, 2023
  • Cuestiones de Fisioterapia
  • G R Singh +1
  • Research Article

Unifying Multi-Modal Hair Editing via Proxy Feature Blending.

  • Jan 01, 2026
  • IEEE transactions on pattern analysis and machine intelligence
  • Tianyi Wei +7
  • Conference Article

Joint Reasoning Optimization Mechanism Based on Multimodal Artificial Intelligence Interaction System

  • Dec 26, 2025
  • Du Cheng
  • Research Article

Social Media Sentiment Analysis as a Predictor of Product Launch Success in the Digital Marketplace

  • Jan 31, 2024
  • Management Dynamics: International Journal of Management and Digital Sciences
  • Adi Lukman Hakim +1
  • Research Article
  • Citations21

Curiosity in Consumer Behavior: A Systematic Literature Review and Research Agenda

  • Nov 01, 2024
  • International Journal of Consumer Studies
  • Artur Strzelecki +2
  • Research Article
  • Citations2

Harmonizing Engagement: The Impact of Music on Consumer Interaction in Social Media Marketing

  • Jan 01, 2024
  • International Journal of Economics, Business and Management Research
  • Hoang Hong Anh
Cactus Communications logo

Copyright 2026 Cactus Communications. All rights reserved.