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  • https://doi.org/10.1007/978-3-031-04289-8_45Copy DOI Icon

Tools in Problem-Solving Methodology as Strategic Basis for the Development of Modern Enterprises

  • Jan 1, 2022
  • Evgenia V Simonova +4 more
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Abstract

Abstract The appearance of external “irritants” leads to deterioration in the economic and management activities at the enterprise. This condition is caused by changes that regenerate the business environment and lead to a decrease in the efficiency and effectiveness of the work of modern enterprises. External “irritants” create problems that alter the strategic framework for the development of modern enterprises. The highlighted fact reduces the level of competitiveness of the enterprise, replacing it with the implementation of measures for the survival of economic entities. To consider this condition within the framework of a scientific article, it is proposed to focus on the search for a universal toolkit in the methodology for solving problems. The purpose of this study is to highlight the role of tools in the methodology of problem solving as a strategic basis for the development of modern enterprises. The following aspects are the result of scientific research: the algorithm and the role of problems in the development of a modern enterprise are established, tools for collecting and analyzing information about problems are considered, as well as toolboxes, which allow choosing the best solution to problems from a set of methodologies, are formed. The research tools are the following methods: grouping, algorithmization, comparison, theoretical categorization, information gathering, analysis and search for root causes, standardization, observation, hypothesis building, distribution, and expert assessments.KeywordsProblemEnterprise managementOpportunity methodologyMethod of six thinking hatsMethod of dividing processes into patternsIssue tree methodIshikawa diagramFormulation-process-implementation methodJEL ClassificationP42L10

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