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  • https://doi.org/10.14455/isec.2022.9(2).con-12Copy DOI Icon

USING KEY PERFORMANCE INDICATORS IN CONSTRUCTION PROJECT LITERATURE

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Abstract

Key performance indicators (KPIs) are one of the prominent concepts used for performance measurement, which is an integral part of project management. KPIs are widely and effectively used to monitor, measure, and evaluate the performance and production of project management team in the construction industry. It is therefore necessary for construction projects to complete the project in the budget, time, quality, safety, and satisfaction specified in the contract. This paper provides a review to explore KPIs used in construction project management to measure the performance of construction projects. A comprehensive review was performed to compile KPIs proposed by relevant studies from the Scopus database. Based on the comprehensive literature review, performance of cost, time/schedule and quality, client satisfaction, and effective communication were identified as the most important KPIs in the construction project management domain. Overall, this study presents insights into KPIs and can give an idea to identify trends of KPIs, which is of great importance for the construction project management in terms of effectiveness, efficiency, and quality.

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