Purpose This study explores the transformative impact of open and distance education (ODE) on the lived experiences of learners at Anadolu University, one of the world's largest ODE universities. Design/methodology/approach Adopting a qualitative phenomenological approach, this research draws on the narratives of 953 learners to examine how the ODE experience affects the personal, professional and social dimensions of their lives. Findings The findings revealed four overarching themes: being a lifelong learner, turning dreams into reality, starting a new career and overcoming disabling conditions. Learners reported benefits ranging from intellectual and personal growth to overcoming sociocultural, financial and physical barriers to higher education. The results further demonstrate how ODE contributes to individual empowerment, social equity and human development by widening access to higher education among non-traditional and underserved populations. Originality/value This study highlights the significance of learner-centered, inclusive and flexible educational models in advancing lifelong learning and supporting the broader goals of sustainable development. By giving voice to learners' experiences, this study contributes to a deeper understanding of the value and potential of ODE in transforming lives and fostering inclusive educational environments.

PurposeThis study examined students’ perspectives on teachers’ written formative feedback on their writing assignments in an online learning setting.Design/methodology/approachA qualitative approach was used to gain insights into the effect of individual written formative feedback on writing assignments from teachers in an online setting. Eight matriculated doctoral students participated, and data collection was conducted using a set of open-ended questions distributed at the end of their program.FindingsThe findings indicated that feedback helped students improve their writing competencies. Meaningful feedback also played a role in communication between students and the teacher, ultimately promoting effective learning and strengthening the students’ motivation and self-esteem. Feedback provided beneficial guidance for students with limited experience in writing academic papers.Practical implicationsThis study emphasizes the value of feedback during the teaching and learning process for both teachers and students. In a distance learning context where students and teachers are separated, feedback is essential in students’ communication with the institution and the teacher.Social implicationsThe findings emphasize the importance of teacher feedback. Instead of generic praise, students value feedback that addresses specific issues in their assignments. Giving feedback is time-consuming; however, this work reveals that individual formative written feedback is an effective solution to help distance learning students improve their academic writing skills.Originality/valueMeaningful feedback enables students to enhance their critical thinking skills, which in turn improves their academic writing abilities. Further work is required to determine the information that should be included in the feedback to enhance learning outcomes.

PurposeThis paper explores the effectiveness of using Telegram Messenger as a tool to enhance argumentative writing skills among open and distance learning (ODL) students. The paper outlines that argumentative writing is a crucial skill, particularly in written discourse, and that teaching it to ODL students presents unique challenges compared to traditional classroom settings.Design/methodology/approachThis quasi-experimental study was conducted on first-year ODL students in a Malaysian tertiary institution to measure the effectiveness of using Telegram Messenger to improve argumentative writing skills. The study used convenient sampling, with pre- and post-tests administered to both control and experimental groups, and the results were analyzed using paired sample t-tests. Additionally, qualitative data were gathered from six selected students, ensuring rigorous analysis and elimination of confounding variables by assigning the same writing tasks to all participants.FindingsThe findings of this paper suggest that students in the experimental group showed significant improvement in their argumentative writing skills, as evidenced by higher post-test scores compared to the control group. Qualitative feedback from selected students indicated that Telegram Messenger encouraged participation and made the writing process more engaging and interactive.Research limitations/implicationsThe study involved a relatively small sample size of 60 students from two cases and lasted only 10 weeks. Thus, the findings might not be generalizable to all ODL students. A longer study duration will provide findings on the long-term effects of using Telegram Messenger on argumentative writing skills. Factors such as age, educational background, language proficiency and prior experience in online learning could yield different results.Practical implicationsFor educators and institutions involved in online education, this research highlights the potential of integrating digital platforms like Telegram Messenger into their teaching strategies to enhance student engagement and learning outcomes, particularly in areas such as writing skills development. It also underscores the importance of adapting teaching methods to suit the unique needs and challenges of ODL students. Moreover, incorporating Telegram in ODL writing classrooms can foster a dynamic, interactive environment that supports both individual and collaborative learning.Social implicationsODL has become increasingly popular, especially with the rise of digital communication platforms. This study delves into how such platforms, like Telegram Messenger, can be utilized to enhance the learning experience for ODL students. By leveraging technology, educational opportunities can potentially be extended to individuals who may not have access to traditional classroom settings due to geographical, financial or other constraints.Originality/valueThe originality and value of this study lie in its focus on using Telegram Messenger, a widely accessible and familiar digital platform, to address the unique challenges ODL students face in developing argumentative writing skills in ODL. By employing a quasi-experimental design with both quantitative and qualitative analyses, the study provides robust evidence of Telegram’s effectiveness as a tool to improve engagement and writing outcomes, distinguishing it from traditional methods and other digital platforms that may lack the immediacy or interactivity Telegram offers.

PurposeThe purpose of this paper is to propose the need for an integrated system for the production, authoring, addition and revision of webcast content and a multi-device apps mechanism with rights management for Internet transmission in the perspective of the OUJ course reuse.Design/methodology/approachThis paper designs systems that reuse the existing OUJ courses from the viewpoint of effective utilization, combine broadcasting lectures and online lectures of the OUJ courses and seamlessly link them as media-mix contents. In contrast to content development methodologies that assume embedded content production, this paper’s methodology takes an approach to producing and authoring webcasting content, flexibly adding and revising the content and transmitting that content over the internet via multi-device apps, taking rights management into account.FindingsThere is concern about the ELSI arising from the use of generative AI. It is directed at web content. This paper can contribute to resolving the ELSI surrounding the use of generative AI because it discusses a method of learning content development that clarifies the attribution of rights to content.Originality/valueThe originality of this paper lies in the fact that it is oriented to reuse existing lectures of the OUJ courses and simplify the rights clearance for them, from the perspective of the learning ecosystem. The value of this paper is that it can also serve as a technical and legal response to the production, authoring and Internet transmission of open university courses in the era of generative AI.

PurposeThis paper aims to develop indicators of happiness in learning of the Thai open university (TOU)'s undergraduate students.Design/methodology/approachSampling for the study was comprised of two groups. Group I comprised eight lecturers who are experts in their disciplines and six students who were purposively sampled. The focus group was used to validate the appropriateness of the indicators. In Group II, 332 students were engaged in a multistage sampling process. The responses were analyzed using descriptive statistics, coefficient correlation, exploratory factor analysis (EFA) and confirmatory factor analysis (CFA).FindingsThe indicators of happiness in learning of undergraduate students of TOU were classified in six categories. These included satisfaction with learning environment (five indicators), learning anxiety (five indicators), satisfaction with learning (five indicators), enthusiasm to learn (six indicators), self-satisfaction (six indicators) and readiness to learn (seven indicators). The six categories explained happiness in learning of undergraduate students of TOU at the 65% and fit empirical data.Practical implicationsThe TOU can use the indicators for the assessment of happiness in learning of its students as well as guidelines for the improvement of its student learning environments.Originality/valueThere have been very few studies on indicators of happiness in learning of TOU students. Most were done at the basic education level. This study disclosed the six factors affecting happiness in learning of TOU students; therefore, it should inspire and draw attention of many in the field of higher education distance learning.

PurposeThe paper reports a study that was intended to develop a self-assessment instrument to measure high school students' readiness for pursuing independent online learning.Design/methodology/approachThe instrument was developed through the following steps: (1) developing the draft, (2) checking the instrument's face validity and (3) testing the instrument's validity, reliability and discriminant capacity using PLS analysis.FindingsThe study has developed a tool to self-assess high school students' readiness for independent online learning. The instrument consists of 36 statement items and is statistically proven to have good reliability, construct and indicator validity and a discriminating power.Research limitations/implicationsThe instrument items were designed to fit the context of Indonesian high school students. However, only responses from high school students in rather urban areas were used to test the validity and reliability of the instrument. This could imply that the instrument is only accurate in urban settings.Practical implicationsAs a result of the research, a tool to assess high school students' readiness for independent online learning has been created. To better prepare students for independent online learning endeavors, the school might use the results to enhance areas that need improvement.Originality/valueThe study succeeded in developing a contextualized self-assessment tool for measuring Indonesian students' independent online learning readiness.

PurposeThe purpose of this paper is to investigate the legal issues of simultaneous Internet transmission of broadcasting programs of the Open University of Japan (OUJ) and to take legal measures to promote the mutual utilization of open university courses in Japan, the UK, China and Korea.Design/methodology/approachThe author examines the legal relationship regarding Internet simultaneous distribution of broadcast courses at the OUJ. The author then considers the legal relationship between the UK, China and South Korea regarding the simultaneous transmission of broadcast courses over the internet. Based on that consideration, this paper clarifies legal measures to promote its utilization.FindingsInternet transmission of broadcasting courses will be webcasting. Arguably, it can be assumed to be streaming and on-demand, albeit controversial. Webcasting will be publicly transmitted, but there is only an on-demand provision for Internet transmission. As webcasting is streaming and on-demand, it involves reproduction of broadcasting courses. Therefore, webcasting needs to provide streaming provision for public transmission rights and associate them with reproduction right.Originality/valueThe originality of this paper lies in clarifying the legal response of the object, subject and rights of webcasting from the perspective of the OUJ, in order to dispel legal problems that may arise in the future against this unexplored phenomenon. Additionally, this paper is valuable in that it presents legal consistency from the point of view of the comparative laws of Japan, the UK, China and South Korea, based on an examination of the legal response in Japan.

PurposeMany countries around the world were compelled to adhere to rigorous practices of school closures due to the spread of the novel coronavirus (COVID-19). During the lockdown period, distance teaching and learning have become the only form to keep students on track. Reports have revealed that during this period, parents and students have strived hard to cope up with the learning method, which is new to the school education system in Sri Lanka. Against this background, this study explored the perceptions of parents in distance learning and homeschooling of their children during the COVID-19 pandemic in Sri Lanka. In addition, this study also attempted to assess the success of such educational practices in the country during the pandemic.Design/methodology/approachA quantitative research approach was used, and data were collected using a structured questionnaire. The questionnaires were distributed via Google Forms to a sample of 587 respondents through snowball sampling across Sri Lanka.FindingsAccording to the collected data, about 52% of participants positively responded to the current distance learning practices adopted in school education. Meanwhile, about 57% of parents were negatively concerned about current practices. The respondents had negative concerns about the new role of teaching at home, difficulties in balancing work-from-home activities, too many distractions and unfamiliarity with the teaching methods and the subjects. Further with regard to depression, the majority of respondents have moderate depression which could be led to not favouring or being active in teaching. Accounting overall fact, the success of distance learning and homeschooling was higher with parents who have a good educational and socioeconomic background. The impact of these education systems appears to be long-lasting and may contribute to rising disparities.Research limitations/implicationsThis study will help to pay close attention to the constraints and implications of distance learning activities, along with homeschooling and its adaptation in the future as a matter of urgency.Originality/valueSeveral studies described obstacles encountered by students and academics in the higher education sector. However, this study helps to understand the existing difficulties experienced by parents/guardians with homeschooling and the introduction of distance education via the virtual platform in the primary and secondary education system in Sri Lanka. The findings highlighted the importance of developing sufficient information technology infrastructure facilities throughout the nation before hosting such virtual teaching and learning across Sri Lanka.

PurposeThe onus of this study was to find out the role played by virtual learning environment factors on students' satisfaction during the COVID-19 period in Nigeria. A survey was carried out on students in higher education institutions in Nigeria to actualize this purpose.Design/methodology/approachSimple random sampling techniques with the aid of Krejcie and Morgan's (1970) sample determinant and the Snowball sampling technique were adopted to sample 270 students in higher education institutions in Nigeria. An adapted questionnaire was used. Cronbach alpha coefficients were calculated for the two sections of the independent and dependent variables. Virtual learning environment factors yielded 0.89, while students' satisfaction yielded 0.87. Data were analyzed using descriptive statistics, Pearson product–moment correlation, two-way ANOVA and linear regression analysis.FindingsThe results of the ANOVA, F (df 4, 265) = 50.905, p < 0.000, indicate a statistically significant relationship (stronger than 0.05) between the independent variables (virtual learning environment factors) and the dependent variable (students' satisfaction). It was found among others that instructors' support and collaboration factors predicted students' satisfaction with virtual learning experiences during the COVID-19 period.Originality/valueVirtual learning during COVID-19 caught both lecturers and students unprepared. Most developing countries especially Africans were used to the traditional face-to-face learning, more so, the use of virtual means to learn was still at a nascent stage. This study, therefore, contributed to the role of the learning environment in virtual learning satisfaction.

PurposeMental health is as important as physical health and new university entrants report high prevalence of depression. In open and distance learning (ODL), students must manage both work and studies. Those who are unable to effectively balance these aspects may experience negative outcomes such as dropping out, distress and physical health problems. Therefore, the study aims to investigate psychological distress amongst distance-learning undergraduate students to gather evidence for recommending necessary interventions.Design/methodology/approachA cross-sectional study was conducted using depression, anxiety, stress scale (DASS-21). Participants were undergraduate students from the Open University of Sri Lanka (OUSL). The students' socio-demographic details, history of physical and mental illnesses were also recorded.FindingsAccording to scoring, 51% of the sample was categorised as “psychologically distressed” relating to the anxiety levels they reported whilst depression (35%) and stress remained (20%) at low levels. The three-factor structure of DASS-21 was also confirmed with reliability scores of 0.8 obtained for all three sub-scales.Research limitations/implicationsThe limitations were low-response rate (less than 50%) and inability to provide causal explanations for psychological distress. Further research could address these.Practical implicationsThe current research identified anxiety as a psychologically distressing factor for ODL students with the use of a reliable screening tool. Therefore, exploring reasons and interventions to help reduce anxiety could be developed.Social implicationsMajority of distance learners are contributing to a country's economy whilst learning to improve their current socio-economic status. Therefore, addressing these negative impacts is important.Originality/valueThe study explored ODL students' psychological distress and highlighted the need to identify causes and development of support systems to enhance mental well-being.