Various antecedents of employee performance (EP) have been studied, but the relationship model among these variables remains a topic of debate. Establishing such a model is crucial for business owners to identify and prioritize the most important variables in improving EP. Therefore, this research aimed to test the relationship model of organizational commitment (OC), specifically affective organizational commitment (AOC) and continuance organizational commitment (COC), work engagement (WE), as well as intrinsic motivation (IM), in improving EP. A total of 717 employees from micro, small, and medium enterprises (MSMEs) in Indonesia were selected as respondents. After testing the validity and reliability of the measuring instrument, the relationship model was tested using structural equation modeling (SEM) in two steps. The results showed that the four psychological forces and employees' work attitudes influence each other and increase EP. WE and IM were two variables that could consistently increase EP directly. WE could increase motivation and commitment, as motivation has consistently been considered as a mediating variable in this relationship model. This research contributed to the evidence of social exchange theory, self-determination theory, and resource-based view in managing and improving EP. It also provided important discussions on the need to improve WE to achieve high performance.

Employee turnover is a crucial Human Resource (HR) challenge faced by Microfinance Institutions (MFIs), which are labour-intensive businesses providing financial services to the poor and underprivileged section of society. Despite the extreme attrition rate, there is limited empirical research on factors inducing turnover intention among microfinance employees. Hence, this study aims to explore employee turnover intention in MFIs and identify its critical determinants from the Indian perspective. A self-report questionnaire administered to employees working in five MFIs in Ranga Reddy district, Telangana, India, yielded 159 responses. The results showed that 46.5 per cent of the respondents often thought about quitting their job, indicating severe job dissatisfaction and withdrawal predisposition. The logistic regression established that a mix of individual (psychological capital), job-related (person-job fit, work pressure, emotional labour), and organisation-related factors (pay, rewards and promotion, supervisor support, organisational support) influenced respondents’ turnover intention in MFIs. Based on the results, this study made suggestions for how MFIs could improve their HR management practices and cut down on employee turnover.

This study aims to measure the earnings quality (EQ) in the Gulf Cooperation Council (GCC) countries using a sample of 1827 firm-year observations from 2008 to 2016 by using nine EQ measures. These measures are persistence, predictability, value relevance, earnings response coefficient (ERC), smoothness, earnings surprise, accrual quality, loss recognition timeliness and conservatism. The study also examines the effect of these nine EQ measures on attracting foreign investors. Data are collected from Capital IQ database, and some other data are calculated manually from the capital markets and firms in each country. In this quantitative research, the sample is analysed by using descriptive statistics, correlation, and generalized least squares (GLS) regression to verify the hypotheses and analyse the effect of EQ measures on attracting foreign investors. Findings show distinct effects on attracting foreign investors in different countries. Persistence, predictability, ERC, and accrual quality have a positive effect in Oman, whereas value relevance and ERC have a positive effect in Kuwait. Predictability, accrual quality, ERC, and conservatism negatively affect the Kingdom of Saudi Arabia. Finally, loss recognition timeliness, smoothness, and earnings surprise do not have any effect in all GCC countries.

This study used content analyzed ten Australian Small and Medium Enterprises (SME) sites for their brand awareness, communication, information, integration and cultural awareness to examine how best they use Instagram to internationalize. In this study, the internationalization process was provided through engaging a 3-stage internationalization process model (no plans to export, potential exporter, exporters) and, training outcomes were identified. Findings showed that owing to reduced barriers of engaging with overseas market, SMEs with the higher brand and cultural awareness, and acceptable online communication practices were primed for internationalization while SMEs who had poor business integration were negatively viewed for internationalization. These findings have implications for theory and practice.

The need for real enhancement of capabilities of an organization to provide various valuable services for customers, as fundamental to competitive advantage, has become a significant issue. This paper aims to consider employee satisfaction by collecting in Taiwan and mainland China hotel industry. It is conducted by referring to the grey relative analysis method to examine what demands employee expects and requires. The findings indicated that employees in both countries have similar requirements for internal marketing regarding personal demographics, although they are under different growing backgrounds and environments. The findings also have implications for the manager in the services organization.

Location sharing becomes an indispensable part of SNS which brings business many opportunities and fosters sustainable business activities by increasing the efficiency of location promoting. This study is to investigate the factors that affect location sharing behavior among SNS users and how to sustain these behaviors. The results emphasize the critical roles of privacy concern, trust in SNS providers and members, impression management, incentive on perceived risk and benefit and therefore impact to attitude to share the location information. Notably, this study contributes to post-adoption literature when examining the relationship between attitude to share location to the continuous location sharing behavior under the moderating effect of positive feedback and perceived promotion innovativeness. Detailed discussions and future research directions are provided.

With the rapid growth and development of social network services, companies have largely increased their advertising budgets for social media advertising. Social media advertising has attracted a great deal of attention among marketers and re-searchers. However, very few works of research have focused on social media ad-vertising and have only concentrated on measuring clicking effects. This study es-tablished a model to analyze customers’ engagement in social media advertising, the relationship among the antecedents of social media advertising engagement, the en-gagement behaviours in social media advertising, and the consequences of social media advertising. This study conducted an online survey among 502 valid Internet users. Partial least squares regression was used to analyze the relationship among the antecedents and consequences of user engagement in social media advertising. Fi-nally, based on the findings, discussions and conclusions will be provided regarding further research and practices. Keywords: Social Media Marketing, Social Media Advertising, Customer Engage-ment Behaviour To cite this document: I Ping Chiang, Shih Hui Lo, and Ling-Hui Wang, "Customer Engagement Behaviour in Social Media Advertising: Antecedents and Consequences", Contemporary Management Research, Vol.13, No.3, pp. 193-216, 2017. Permanent link to this document: http://dx.doi.org/10.7903/cmr.17673

The current study aims to identify the recent research trend of electronic commerce research and report theoretical background used in the electronic commerce research articles. By searching the five electronic commerce research journals, including Electronic Commerce Research, Electronic Commerce Research and Applications, International Journal of Electronic Commerce, Journal of Electronic Commerce Research, and Journal of Theoretical and Applied Electronic Commerce Research listed in the Social Sciences Citation Index (SSCI) database in a seventeen years period between January 2000 and December 2016, we found 1,205 electronic commerce research articles. By analyzing these articles, the current study maps the trend and reveals the highly influence research article. The current study also reveals theories that used in the electronic commerce research articles. The results provide fundamental insights on the recent research of electronic commerce.
 
 Keywords: Bibliometric, Literature Review, Electronic Commerce, Social Science Citation Index, SSCI
 
 To cite this document: Yann-Jy Yang, Chih-Chien Wang, and Chien-Chang Chen, "Recent Development Trend of Electronic Commerce Research: 2000 to 2016", Contemporary Management Research, Vol.13, No.2, pp. 131-142, 2017.
 
 Permanent link to this document:
 http://dx.doi.org/10.7903/cmr.17824

The aim of this paper was to review the research on corporate social responsibility (CSR) in connection with business closures and downsizing to identify gaps in our knowledge. The study consisted ...

Drawing on theories from corporate social responsibility, entrepreneurship, and human capital, this study examines the structural relationships between entrepreneurial experience, support for community and family firm performance. Partial least-squares structural equation modeling (PLS-SEM) was used to collect the data from 176 family businesses from two sectors of the economy - product-manufacturing and service-based organizations. The empirical results indicated that family firm owners’ entrepreneurial experience (business owner’s education level, length of time as a business owner, and the number of businesses owned in the past) is a significant predictor of the business’ support for community. experience was also found to have a significant and indirect effect on family firm performance. Additionally, the structural model was examined across product and service-based organizations. Our findings suggest that entrepreneurial experience has a stronger effect on family firm performance among service-based organizations. Keywords: Family Experience, Support for Community, PLS-Structural Equation Modeling (PLS-SEM), Multi-Group T-Tests and Permutation Tests To cite this document: Josiane Fahed Sreih, Guy Assaker, and Rob Hallak , Entrepreneurial Experience, Support for Community and Family Firm Performance: A Cross-Study of Product and Service-based Family Businesses, Contemporary Management Research, Vol.12, No.4, pp. 467-496, 2016. Permanent link to this document: http://dx.doi.org/10.7903/cmr.15360