- Research Article
- 10.29030/2309-2076-2026-19-1-94-105
Challenges and risks of marketing information integration in the context of digitalization
- Mar 23, 2026
- Economic Systems
- S V Karpova + 1 more +1
The purpose of this study is to examine the key difficulties companies face when attempting to integrate marketing information generated across various internal and external systems. The research aims to clarify how differences in data formats, collection methods, update frequency and organizational practices influence the accuracy of market analysis, pricing decisions and overall management efficiency. Additional objectives include identifying the role of master data consistency, assessing how data quality affects user trust in analytical systems, and exploring technical and security-related barriers that complicate the unification of marketing information.The study emphasizes that marketing data is inherently fragmented: different departments rely on separate digital platforms, while analytical indicators arrive in heterogeneous forms and at different time intervals. A detailed example from the titanium dioxide market demonstrates how building a single analytical model requires connecting several unrelated data groups – export quotations, logistics expenses, financial parameters and customs regulations. This case reveals the complexity of generating a correct import-parity price when data sources differ significantly in structure and reliability.The findings indicate that integration of marketing information is associated not only with methodological and technological constraints but also with financial, organizational and strategic risks. Errors in classification, inconsistencies in master data, rigid security policies and lack of personnel expertise can distort market insights, reduce competitiveness and lead to misguided managerial decisions. The study concludes that successful integration requires a comprehensive approach combining data auditing, standardization, personnel training, enhanced security measures and modular architectural solutions. Ultimately, the ability to consolidate marketing information becomes a critical factor in increasing operational efficiency and ensuring the longterm resilience of companies operating in volatile and competitive markets.
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