This study examines the mechanisms by which cognitive diversity affects team performance in India’s banking sector, an industry characterized by digital transformation and hierarchical organizational norms. Grounded in the social cognitive theory, we propose a triadic model in which team efficacy mediates the relationship between cognitive diversity and performance, while team learning moderates the efficacy–performance pathway. Data were collected from 39 banking teams (392 respondents: 33 team leaders and 359 team members) using a three-wave, time-lagged survey design. Psychometric analyses confirmed strong internal consistency ( α = 0.869–0.905) and appropriate team-level aggregation (ICC (1) = 0.18–0.23; ICC (2) = 0.72–0.78). Covariance-based structural equation modelling revealed that cognitive diversity exhibited both a direct positive association with team performance ( β = 0.113, p < .01) and an indirect association mediated through team efficacy, with bootstrapped confidence intervals (0.071–0.152) confirming robustness. Team learning significantly strengthened the efficacy–performance relationship, with conditional indirect effects increasing from 0.034–0.104 under low-learning conditions to 0.099–0.208 under high learning conditions. These findings advance the social cognitive theory by establishing team efficacy as the psychological mechanism linking diverse cognitive inputs to coordinated action and team learning as a critical boundary condition in high-power-distance contexts. Practically, this study demonstrates that banking organizations must systematically cultivate collective efficacy and embed continuous learning routines to harness the performance benefits of cognitive diversity.

This research uniquely investigates the nuanced mechanism by which two types of presence (social presence and telepresence) influence the urge to buy impulsively. Drawing on the stimulus–organism–response (SOR) framework, this study proposes that social presence and telepresence contribute to a multidimensional flow experience, unpacking it into concentration and perceived control as cognition, and enjoyment as affection, which in turn evoke the urge to buy impulsively. Further, the current research explores the causal relationships among these flow components. Using survey data from 306 Vietnamese viewers of livestreaming commerce and PLS-SEM for hypothesis testing, the findings demonstrate the significant role of social presence and telepresence in generating concentration, perceived control and enjoyment. Moreover, cognitive (i.e., concentration and perceived control) and affective (i.e., enjoyment) aspects of flow are causally related to influencing the urge to buy impulsively. These findings offer novel theoretical insights into the internal dynamics of flow in mediating presence-induced impulsive buying that are valuable for sellers aiming to enhance their livestreaming commerce strategies.

Users’ retention is always considered an essential goal for the commercial success of m-banking service providers, yet limited attention has been given to understanding users’ continuance intention. This study explores the factors contributing to the continuance intention to use m-banking services by extending the Unified Theory of Acceptance and Use of Technology 3 (UTAUT3) model. The current study employed a survey-based methodology to analyse responses from 375 actual users of mobile-banking (m-banking) services. The partial least-squares structural equation modelling statistical approach was employed to assess the constructs and test the study hypotheses. The findings reveal that performance expectancy, effort expectancy, hedonic motivation, price value, habits, personal innovativeness and trust positively affect users’ attitudes towards m-banking services. However, facilitating conditions and social influence do not affect attitudes. Furthermore, trust and attitudes account for a significant portion of the variance in continuance intention to adopt m-banking services. This study expands existing theoretical frameworks on continuance intention by being the first to validate the applicability of UTAUT3 in m-banking services. It further extends the model by incorporating trust as an endogenous variable and attitudes as a mechanism variable. This study also provides practical insights for bank managers and policymakers aiming to retain users.

Artificial intelligence (AI) is transforming fire safety, informing prevention, detection and response processes. However, the adoption of AI for fire safety services also has grave concerns about the authority for making decisions, influence from stakeholders and ethical considerations, given the context of the Indian scenario. This article critically examines AI’s implications for the seven core domains: policymaking, business organizations (public and private sectors), fire safety professionals, social norms for safety, orientation towards research, emerging tech and areas for further research investigation. Based on the available literature and real-life applications, this article discusses AI’s demonstrated effectiveness, limitations and potential for shaping the future of fire safety for India. Additionally, this article examines the forces shaping AI adoption and its socio-economic implications.

This article aims to analyse the impact of digital technology (DT), entrepreneurial leadership (EL), social media (SM) and artificial intelligence (AI) on business performance (BP). This study also analyses the mediating impact of talent management (TM), strategic resilience (SR) and entrepreneurial orientation (EO) and the moderating impact of innovation (INO) for TM and BP. We used the SMART partial least square method (SMART PLS-SEM) software to analyse the valid data. Data were collected by the survey method through a random sampling procedure from 410 related handicraft artisans. The study’s findings prove EL, TM and DT and that SM significantly impacts BP, but AI has an insignificant effect on BP. This study explores artisans’ formal EL style, but the role of AI, DT, SM and TM has remained unexplored. This research shows that craft business owners and managers must allocate more resources to talent management. The most effective business methods in the arts and crafts sector can be implemented with excellent talent management. This study is unique because the dynamic capability theory and resource-based view used for supporting variables will be extended.

Financial management behaviour is an aspiration for individuals’ life aiming to achieve substantial financial success. Although several studies have examined this phenomenon, there still needs to be a comprehensive analysis that integrates diverse insights and provides a holistic perspective. To bridge this gap, the current research aim is to synthesize the study over 33 years (from 1992 to early 2024) and identify the current knowledge base, present research gaps and future research directions on systematic literature review. This research employed contemporary tools and software packages, that is, Excel, VOSviewer and R-studio, that assist in network visualization and systematic analysis. In the present review, it has been recognized that in the first half (1992–2008), only 47 (15.82%) research papers were published. However, in the second half (2009–2024), 250 research papers were published (84.18%), the more significant number of articles published in prestigious journals reflecting a rapid rise in the importance of finance among individuals. Furthermore, the United States is the leading nation, publishing 175 articles with 6,440 citations. A major finding of this review investigation is the identification of four knowledge clusters and comprehensive gap and research directions to guide future research. The study’s results help policymakers to make evidence-based strategies to strengthen the role of responsible financial management in achieving sustainable development goals (SDGs) and empower individuals and communities worldwide.

This article aims to synthesize the studies on market discipline in banking through a systematic literature review (SLR), propose a model underlining the relationship between various constructs, and identify the gaps for future research. Considering the presence of contradictory evidence on the existence, effectiveness and outcomes of market discipline, this study attempts to plug the gap in the literature through a comprehensive SLR of 412 documents, from 1980 to June 2024, using the Theory, Context, Characteristics, Methodology framework. The findings suggest that only one-fifth of the studies have a theoretical underpinning, with a handful of theories occupying centre stage. Multi-country studies dominate the literature, with substantial research being conducted in the context of conventional banks. The article also categorizes the literature into three themes and highlights the use of quantitative techniques as the prevalent methodology employed in studies. The article proposes a model to illustrate the relation between the factors, measures and impact of market discipline in banking, and lays down research gaps for further exploration. The model illustrated by the study shall serve as a ready reckoner for researchers and practitioners alike, and the research gaps highlighted shall be instrumental in advancing the current state of literature.

For strongly securing the employer–employee relationship, it is important to have a desirable and positive working environment. This study investigates the impact of workplace bullying on self-concept, employee cynicism and life satisfaction, which effect employees’ performances. The survey has been conducted through the adaptation of standard tools among 200 employees working in various banks like ICICI and Axis to name a few. The analysis of data will be done through G*power software and SmartPLS4 software to apply structural equation modelling. Results revealed that the relationship between workplace and personal bullying on employee cynicism, self-concept and job performance of employees is significant which effect the employee’s satisfaction with life. It develops the turnover intention among employees. This study has very strong and valid implications for management for the employees of the banking sector. It will help in energizing and motivating their workforce more towards effective performances, which will make their well-being stronger. It will be effectively helpful in maintaining a productive working environment by prioritizing their daily role at the workplace. This study validates the relationship among the variables used in the study. It invites more research from a different perspective to identify the impact in understanding the role of workplace bullying which creates deviance among employees.

The metaverse concept has captured the imagination of technology enthusiasts and industry leaders, promising a new dimension of interconnected virtual experiences. Using a systematic review and research agenda, this study aims to shed light on the possible influences of metaverse research across industries and customers. The study blends bibliometric analysis, the PRISMA protocol, and the TCCM framework into a hybrid methodology to investigate current metaverse research trends across industries and customers. Through the PRISMA protocol, articles were determined transparently, bibliometric analysis was used to dissect trends in research, and the TCCM framework delivered a structured method to review the articles. A surge in metaverse research has been observed globally, significantly in the business domain, proposing innovative digital engagement via immersive digital technologies, such as augmented reality (AR), mixed reality (MR), and virtual reality (VR). Notable theories, geographical and industry contexts, thematic characteristics, and methodologies are presented as notable results of this study and attempt to navigate the digital dimensions of the metaverse. A theoretical framework was proposed to help businesses and academics augment their conceptual knowledge of the research domain. Furthermore, this study pinpointed several research gaps, paving the way for scholars, researchers, and academics to explore metaverse applications across diverse industries and geographical contexts to augment their theoretical and practical understanding of this research domain.