ABSTRACT This paper presents the development and initial empirical validation of an Organisational Resilience Assessment Survey (ORAS) that combines a capability‐based perspective with empirical validation. This novel instrument is constructed to examine how various organisational factors and initiatives at the organisational level may contribute to anticipation, coping, and adaptation of organisations to environmental dynamics and uncertainties under the occurrence of adverse events, mainly crisis. A total of 130 responses to the survey were collected from 7 groups of organisations, representing a sufficient universe of the existing types of organisations. The study's results provide validation evidence supporting the proposed structure of ORAS. As a result, this study contributes to the existing understanding of organisational resilience and its assessment. Additionally, it provides a detailed view of how different factors and initiatives work together to strengthen resilience within an organisation.

ABSTRACT This research examines Thailand's innovative response to the COVID‐19 crisis through the repurposing of hotels ( Hospitels ) as health‐support facilities. Drawing from first‐hand experience within the national task force, the study explores how the public and private sectors collaboratively transformed idle tourism assets into an adaptive healthcare infrastructure. This initiative represents one of the earliest large‐scale applications of strategic resource reconfiguration in the global pandemic context. The analysis integrates perspectives from crisis management theory, dynamic capabilities, resilience thinking, and shared value creation to interpret how organizational adaptability can emerge from necessity. Using a qualitative case‐based approach supported by secondary data from national reports and media archives, the study highlights three dimensions of adaptive collaboration: rapid decision coordination, flexible resource mobilization, and cross‐sector learning. Findings suggest that the Hospitel model generated dual benefits—relieving hospital congestion while maintaining partial business continuity for hotels—thereby transforming crisis response into a shared‐value mechanism. The case illustrates that resilience is not merely reactive capacity but a strategic mindset enabling governments and businesses to co‐create solutions under uncertainty. This insight extends theoretical understanding of sustainability beyond compliance and offers practical implications for future crisis governance and tourism recovery. Drawing from direct participation as a National Policy Maker within Thailand's COVID‐19 task force, this research provides a high‐level strategic analysis of the Hospitel model. Beyond immediate crisis relief, the findings offer a scalable policy framework for national‐level resource reconfiguration. It demonstrates how governments can transform idle private assets into a “Strategic Reserve Infrastructure,” providing a practical roadmap for future crisis governance and sustainable tourism recovery globally.

ABSTRACT Greenwashing allegations threaten the legitimacy of ESG investments and can shape public perceptions. Drawing on signaling theory and crisis communication, we examine how the source and type of greenwashing allegations as well as a firm's crisis response strategy affect corporate image and investor behavior. The study focuses on three core factors: the source of the allegation, the type of greenwashing, and the crisis response strategy. It employs a dual‐experimental design. Study 1 manipulates the type (cheap talk vs. fraud) and source (whistleblower vs. watchdog) of greenwashing allegations, while Study 2 examines the effects of corporate response strategies (proactive vs. defensive strategy vs. no response) to the most detrimental scenario from Study 1. The findings show that both fraud allegations and whistleblower sources each eroded corporate image, with their effects being largely additive. Investment behavior was shaped by the interaction between allegation type and source: the combination of whistleblower and fraud allegations produced the strongest negative impact. A proactive response to these greenwashing allegations was more effective at preserving corporate image than a defensive, and any response proved better than remaining silent. However, the type of crisis response did not significantly influence immediate investment allocations. Overall, the findings underscore the high diagnosticity of insider fraud signals and the effectiveness of accountability‐focused responses for image repair, while suggesting that investment behavior is less susceptible to immediate messaging in times of crisis.

ABSTRACT Rapid access to food and water in disaster‐affected areas is crucial for meeting individuals’ nutritional needs, and the uninterrupted operation of public food service is closely tied to the disaster awareness levels of staff. This study aimed to examine the disaster awareness perception level of public food service staff ( n = 223), and to evaluate these perceptions in relation to socio‐demographic factors. Data was collected using the Disaster Awareness Perception Scale, which consists of 36 items for disaster education awareness, pre‐disaster awareness, false disaster awareness, and post‐disaster awareness, along a socio‐demographic questionnaire. The Cronbach's alpha for the scale was found 0.906. Participants 76.0% ( n = 169) showing good, 15.8% ( n = 35) moderate, and 8.2% ( n = 19) insufficient levels of disaster awareness. Statistically significant differences were found according to age, educational level, and length of employment in the same workplace ( p < 0.05), whereas no significant differences were observed regarding gender, marital status, work seniority, prior disaster experience, service in disaster areas, or having relatives in disaster zones. Consequently, staff with low disaster awareness should be considered a group requiring additional support in disaster preparedness and response processes. It is recommended to provide awareness‐based and practice‐oriented training, clarify disaster‐related responsibilities in job descriptions, and increase the frequency of scenario‐based drills. These findings demonstrate that disaster education and preparedness programs will promote a balanced level of disaster awareness. This study expands the literature on crisis management and disaster awareness perception by highlighting a public food service population that has not been studied in Türkiye or even globally.

ABSTRACT The aim of this study is to clarify how and under what conditions an area builds (or fails to build) its resilience potential on a day‐to‐day basis. In this way, it contributes to a better understanding of the influence of the antecedents of resilience (e.g., undesirable events, capacity of stakeholders). We use a multi‐level disaster governance analysis (individuals, organisations, inter‐organisations) to gain a systemic understanding of the dynamics involved in building resilience potential. This is a longitudinal retrospective case study of flood risk management in the Gard department of France. The empirical material consists of 27 semi‐structured interviews (35 h 18 min of recorded tapes) and 133 pages of RETEX from the 2002 flood. The results highlight the influence of three processes and four key competences in the development of resilience potential and the quality of interactions between different levels of stakeholders. They also highlight the factors (ambiguous, inhibiting, favouring) that influence the deployment of key competences and processes. The main limitation is that the study mobilised only one case study. Future research should mobilise multiple cases in order to better contrast and investigate the influence of antecedents of resilience. The study resolutely adopts a systemic approach to the dynamics of resilience and uses a robust multi‐level disaster governance analytical framework with a high explanatory potential for the dynamics underway in local areas. It also provides a number of lessons with managerial implications for local players, while enriching the literature on the antecedents of resilience.

ABSTRACT Frequent and severe emergencies have significantly hindered the region's sustainable development. Existing research based on statistical methods essentially measures a region's potential emergency capability (PEC), defined as the expected capability under static resources and institutions. However, emergency performance (EP), namely the dynamic performance exhibited during emergency management processes, ultimately determines outcomes. Measuring regional EP and understanding discrepancies between EP and PEC are essential for enhancing regional resilience. This study collected the five most severe emergencies and their corresponding emergency management processes in each Chinese province from 2016 to 2023 to construct an emergency case library (1240 cases in total). Using the preparation–response–rescue–recovery framework, the Delphi method was applied to assess the EP through case library analysis. Based on the same framework, PEC was evaluated by replicating the mainstream statistical methods employed in existing research. Subsequently, differences between EP and PEC were examined by constructing a continuous differential index with confidence intervals. The results show that: (1) China's EP presented a fluctuating upward trend but remained low overall, with significant regional differences (eastern > western > central > northeast). (2) PEC demonstrated an upward trend but exhibited weaknesses in preparation and response capacities. (3) EP in Hainan, Xinjiang, and Xizang was significantly higher than PEC, while EP in Hunan and Shandong was significantly lower than PEC. The magnitude of the EP–PEC discrepancy across dimensions followed the order: preparation > rescue > response > recovery. (4) The disparity in resource conversion efficiency constituted the fundamental source of differences between EP and PEC and was shaped by resource availability, organizational learning ability, environmental support ability, and resource integration ability. This study advocates assessing emergency level through actual emergency management processes, emphasizing the importance of dynamic and situational factors.

ABSTRACT This study presents and discusses a systematic approach to exercises that gradually develops the competence required to respond adequately to crises and emergencies. Based on interviews with professionals from emergency organizations in one of Norway's largest regions, the findings demonstrate a learning‐oriented approach that prioritizes learning over merely conducting exercises. The study shows how exercises can be used to systematically build competence by selecting the most appropriate exercise type according to identified learning needs. It also emphasizes the importance of distinguishing between evaluation and follow‐up, which are interrelated yet distinct activities that are essential for learning to occur. Maintaining the momentum of evaluation and follow‐up after exercises is important in this regard, as it ensures that the learning process is completed and suggested improvements implemented. This requires making resources available throughout the entire exercise process. By demonstrating a systematic way of conducting exercises, the study provides concrete suggestions for an approach that promotes learning and offers valuable insights into how to design an exercise process that leads to improved learning outcomes.

ABSTRACT Despite students' vulnerability to natural disasters, the literature addressing their preparedness in high‐risk areas remains sparse. This study assessed natural disaster preparedness confidence and pre‐ and post‐training differences among university students in Georgia, United States of America (USA). Pre‐ and post‐surveys were applied to students who participated in a natural disaster preparedness and response (NDPR) training session. A cross‐sectional study and bivariate analysis assessed students' confidence based on sociodemographic characteristics, natural disaster experience, NDPR training and implementation, as well as emergency awareness and drills. Pre‐ and post‐test study and Wilcoxon signed‐rank test assessed changes in student's views on the training content usefulness, its necessity, the need to implement it to incoming students, the feeling of empowerment, and the desire to discuss NDPR training with other people. Of 186 students, most were White, females, with a median age of 20. Only 44% were confident in their natural disaster preparedness and they were significantly more likely to be males, more willing to take additional no‐cost NDPR training, had 4 or more instances of previous natural disaster education, preferred both practical and theoretical trainings, knew basic first aid, felt responsible for their safety, were aware of emergency procedures in university, and were open to collaboration in handling natural disaster emergencies. A small but generally positive change was produced after training completion. These findings identified potential to impact students' resilience and can be used to design more impactful training programmes.