Purpose This study investigates the extent of availability and utilisation of assistive technologies at Federal University Oye-Ekiti (FUOYE), focusing on students with albinism. Design/methodology/approach The study uses a cross-sectional survey and a quantitative approach. The study includes a diverse population size, comprising 100 students with albinism, 20 lecturers, 20 maintenance staff and ten management staff, totalling 150 staff. A sample of 109 staff was selected using a proportionate sampling technique. The Availability Assistive Technologies Checklist (AATC) and Availability and Utilisation of Assistive Technologies (AUAT) served as instruments. Mean and standard deviation were used to analyse research questions and a t-test was used to analyse hypotheses that guided the study. Findings The analysis highlights that assistive technologies like screen readers, magnification software and speech recognition software are accessible and frequently used, enhancing the educational experience for students with disabilities. However, there are significant gaps in the availability of critical tools such as Braille displays and tactile graphics. The t-test analysis reveals no significant difference between lecturers’ and students’ perceptions of technology utilisation, suggesting a shared awareness of the current state of assistive technologies. Research limitations/implications The study’s limitations include reliance on self-reported data, limited sample size and rapid technological advancements. Future research should adopt mixed-method approaches, expand sample sizes and consider external factors for a detailed understanding of assistive technology utilisation in higher education. Originality/value The study concerning the availability and utilisation of assistive technologies for including students with albinism at Federal University Oye-Ekiti is the first of its kind. It needs to be replicated with mixed methods with an increased sample size.

Purpose Housing adaptation enables the elderly and disabled people to live healthy, productive, independent, and dignified lives by making it easier to carry out everyday tasks in a safer environment. Assistive technology enables them to perform tasks that would otherwise be difficult or impossible to achieve independence. Therefore, the new guidance for local authorities in England on Disabled Facilities Grants (DFG) recommends assistive and smart technology as part of a DFG award package to maximise the benefits of home adaptations. Through a baseline study, this paper examines the disabled and elderly peoples’ level of digital engagement, the challenges and the impact of smart devices on their daily living and well-being. Design/methodology/approach A baseline study approach was used through the co-production of knowledge. The study relies on a questionnaire survey and the Most Significant Change (MSC) research technique through structured interviews. A percentage of the total approach is used in analysing the quantitative data by comparing the pre- and post-baseline results. Findings The major challenges the clients face are Wi-Fi connectivity, system compatibility issues, and skills in navigating different applications and operating systems. The pilot study demonstrates that assistive technology supports independent and healthy living and promotes a secure and safe environment. It also promotes social inclusion and improves the elderly and disabled people’s comfort and engagement. However, the results show that the overall impact is minimal; therefore, a longitudinal study is needed to understand the impacts over a long period. Practical implications The findings will help policymakers to understand the impacts of assistive technology on improving the elderly and disabled people’s quality of life. Originality/value A comparable baseline study was carried out to serve as a reference point for other similar future studies. The paper also highlights the challenges faced by the elderly and disabled people, their digital skill level and the impact of smart devices on their daily living and well-being.

PurposeThis study aims to provide an explorative perspective on how workarounds – defined as practices that deviate from an official pathway to a target – delineate a decisive element for users with visual impairment to enable assistive technologies in the context of office work.Design/methodology/approachAn ethnographic study with in situ observation at participants’ work locations together with interviews was conducted to cater for the explorative nature of this study.FindingsThe study outlines three types of workarounds that can be distinguished into: (1) own investment into invisible work, (2) engaging support from colleagues and (3) the complete circumvention of technology use. It is furthermore discussed that workarounds remain largely unnoticed but yield the potential as an enabling factor for insights into the use of assistive technology (AT).Practical implicationsThe layered model of workarounds that locates them at the individual, social and organisational level can guide the design and analysis of enabling technologies in complex office work contexts. Technology designers can incorporate enquiries on workarounds into participatory or co-creative design processes. Information technology (IT) professionals and leaders of IT support teams can use this model to gain insights from workarounds into improvement opportunities for the effective integration of assistive technologies.Originality/valueThis study connects the concept of workarounds, which is deeply rooted in the tradition of workplace studies and computer-supported cooperative work (CSCW), with the practices of handling technology employed by knowledge workers with visual impairments to retain workability. This approach offers a novel perspective on the embeddedness of enabling technologies in the context of knowledge work. It highlights the intricate ways in which technology is integrated into daily work practices, thereby providing valuable insights into the intersection of AT and knowledge work.

PurposeIn the project “Working the way I want” (AWIEW), people with and without disabilities are co-creating a needs assessment tool (NAT) to support participation in the labour market. This tool will include a technological solution at its core and a set of tested new social practices for its successful application in Germany.Design/methodology/approachThe AWIEW project combines several methods and a participatory approach from different disciplines in a transdisciplinary project design. At the micro level, the participatory design approach is used to jointly develop the digital tool with people with disabilities (PWD). At the meso level, semi-structured interviews are used to gather data from different stakeholders in the PWD’ social ecosystem to uncover factors facilitating or hindering the successful transition of PWD to the labour market.FindingsThis paper discusses how transdisciplinary results can be incorporated into the development of a tool that supports PWD in navigating their occupational orientation processes. Some preliminary findings are: (a) Vocational orientation for PWD often starts with difficulties in imagining a future job; participative designs need to start from this premise. (b) PWD’ knowledge about the labour market depends on information provided by their social ecosystem; thus, research and design must take this ecosystem into account. (c) Welfare organisations instil a feeling of security and competence within their structures that has to be considered in needs assessment – both as a hindering and an empowering factor.Originality/valueThis paper highlights the importance of combining a digital solution and new practices for a promising approach towards enhancing the participation of PWD in the labour market.

PurposeThis study assessed two technology systems aimed at enabling a man with intellectual disability, blindness, deafness and motor and tactile discrimination problems to make verbal requests through simple one-hand signs.Design/methodology/approachThe study was conducted according to an ABAB design. During the B (intervention) phases, the man used the two systems, which included (1) nine mini recording devices fixed on the man’s clothes or wheelchair (i.e. in positions the man touched with his sign movements) and (2) nine tags with radio frequency identification codes (fixed at approximately the same positions as the mini recording devices) and a dedicated tag reader, respectively. Making a sign (i.e. touching a recording device or reaching a tag) led to the verbalization of the request related to that sign.FindingsDuring baseline, the mean frequency of signs/requests made was below 2 per session, and only some of those requests were identified/satisfied. During the intervention, the mean frequency of requests made and satisfied was about 10 per session with each of the systems.Originality/valueThe results, which are to be taken with caution given the preliminary nature of the study, seem to suggest that the systems can help translate simple signs into verbal requests.

PurposeIn this proof-of-concept study, the authors assessed the feasibility of using a humanoid robot controlled remotely via an immersive telepresence system to support a person with intellectual and motor disabilities performing a daily task (i.e. setting a table for lunch).Design/methodology/approachThe system involved a head-mounted display and two joysticks. A teleoperator was able to see through the video cameras of the robot and deliver the instructions verbally to the participant located in a different room. To assess the system, a baseline phase (A) was followed by an intervention (i.e. tele-operated support) phase (B) and a return to a baseline phase (A).FindingsData showed a marked increase in the average frequency of task steps correctly performed from baseline (M = 15%) to intervention (M = 93%). Accuracy reached 100% in the return to baseline.Originality/valueThese preliminary findings, along with qualitative feedback from users, suggest that an immersive telepresence system may be used to provide remote support to people with intellectual and motor disabilities.

PurposeThis paper explores the accessibility barriers faced by neurodivergent individuals regarding the use of Extended Reality (XR) technologies and the difficulties faced by developers in creating neurodivergent inclusive XR experiences.Design/methodology/approachThe authors carried out a survey with neurodivergent participants, and a series of semi-structured interviews with neurodivergent adults and XR developers.FindingsNeurodivergent individuals experience sensory overload when using XR technologies; these negative experiences are exacerbated by excessive multisensory stimulation. Allowing for the customization of sensory settings was seen as the only way to potentially limit negative experiences. The authors found that XR developers lacked awareness of accessibility requirements and struggled to integrate them in current software development practices.Social implicationsAccessibility understanding regarding neurodivergence is increasingly available and the time has come to bring computing and information services within the reach of all neurodivergent individuals. The power in the design of XR, which is crucial, is decentralized from neurotypical XR developing practices to avoid artificial barriers that decrease the quality of life.Originality/valueThere is a lack of studies exploring how neurodivergent individuals experience XR considering their different sensory processing patterns. There is also no research exploring XR developers' awareness of accessibility needs of neurodivergent individuals. This paper presents an account of the challenges faced by neurodivergent XR users, the difficulties faced by XR developers to integrate neurodivergent accessibility requirements, and proposes specific strategies to overcome challenges.

PurposeThis paper aims to report process findings of two online inclusive research projects with people with intellectual and developmental disabilities (IDD). It includes a discussion of the potential benefits and barriers of online inclusive research and its impact on the future of inclusive research.Design/methodology/approachTwo researchers describe the transition of their inclusive research projects from in-person to online formats and highlight how they operationalized the principles of inclusive research throughout these transitions.FindingsPotential benefits of inclusive research include enabling participation of research participants with IDD when in-person methods are not safe or feasible, increasing participant control of the research environment, stimulating participants’ online skill development and reducing geographic and support barriers to participation in research. A barrier to participation in online inclusive research includes people with IDD’s lack of access to online spaces and Web-enabled devices. Additionally, people with IDD have support and communication needs that are not always accommodated by online skills training and access to the internet. To conclude, inclusive researchers need to develop skills and reflexivity specific to online research environments.Originality/valueInclusive online research with people with IDD brings unique ethical and methodological challenges that have not been well explored in the literature. Engaging people with IDD in research using online tools expands the terrain of inclusive research, opening possibilities for even greater inclusion and participation.Inclusive abstractTwo researchers could not do their research studies because of the pandemic. They did them online. The studies were with people with disabilities.Being online can make it easier for people with disabilities to be a part of a study. They can choose how to be a part of the study. They can also learn more skills.Being online can be hard for people with disabilities. Some do not have a computer or smartphone. Some do not know how to use them. Researchers may not know how to help people with disabilities to be a part of an online study.

PurposeDiversity is one of the main characteristics of modern societies. To be teachers and trainers, it is necessary to use all the tools to respond to students with diversified needs. Therefore, the main aim of this study is to review the scientific production in Web of Science (WOS) and SCOPUS of 1996-2019 on the application of Virtual reality in people with Autism Spectrum Disoders (ASD) for the improvement of social skills.Design/methodology/approachFor this purpose, two databases have been used: The Web of Science (WOS) and SCOPUS from the advanced search tab. After applying the search terms, 267 documents were obtained which were analysed according to a series of indicators.FindingsThe results indicate that the period 2016-2019 was the most productive and that SCOPUS has a focus on conferences and WOS is intended for journals. Furthermore, in SCOPUS, there are journals with higher quartiles (Q1) than in WOS. The study shows the great importance of virtual reality in people with ASD and its recent dissemination.Originality/valueCurrently, to the best of the authors’ knowledge, there are no studies on the use of virtual reality in people with ASD using bibliometric indicators. The study allows us to know which databases publish higher quality research. Likewise, information can be obtained about the most productive centres and the most important authors on the subject.

PurposeThis paper aims to report the findings of a systematized literature review focusing on participatory research and accessibly in the context of assistive technologies, developed for use within museums by people with sensory impairments or a learning disability. The extent and nature of participatory research that occurs within the creation of technologies to facilitate accessible museum experiences is uncertain, and this is therefore a focus of this paper.Design/methodology/approachThis paper is a systematized literature review and subsequent thematic analysis.FindingsA screening of 294 research papers produced 8 papers for analysis in detail. A thematic analysis identified that the concept of accessibly has nuanced meanings, underpinned by social values; the attractiveness of a technology is important in supporting real-life usability; and that the conceptualization of participation should extend beyond the end users.Social implicationsThe argument is made that increasing the participation of people with sensory impairments and learning disabilities in the research process will benefit the design of technologies that facilitate accessibility for these groups.Originality/valueAn original notion of participation has emerged from this review. It includes the participation and goals of disabled people but has expanded the concept to encompass museum personnel and indeed the physical and social spaces of the museums and heritage sites themselves. This constructs a broad of participation, with different aspects being reflected across the review’s research papers.