- Research Article
- 10.61468/jofdl.v29i2.729
Integrating Design Thinking and Problem-Based Learning in MOOCs
- Dec 05, 2025
- Journal of Open, Flexible and Distance Learning
- João Alberto Arantes Do Amaral + 5 more +5
This article presents our findings concerning a MOOC named Introduction to R programming language, in which we applied design thinking combined with problem-based learning to enhance student engagement and improve the learning experience. The course was delivered to 575 students from Brazil between February 28 and March 18, 2022. Our research goal was to analyse the design and implementation of this program quantitatively and qualitatively. We followed a design-based research approach and collected quantitative and qualitative data through questionnaires. The quantitative data were analyzed using descriptive statistics, while the qualitative data were processed using the five-phased language processing method. The main findings are as follows: 1) The use of personas enabled the design and delivery of a course aligned with students' interests. 2) The problem-based learning approach elevated students' engagement and bolstered their learning journey. 3) Demonstrating empathy, thoughtfulness, and providing swift feedback served as potent motivators for the students. 4) Combining problem-based learning with design thinking resulted in a heavy workload for the instructor, but it also boosted student engagement, leading to a completion rate higher than the average for MOOCs. These findings suggest that integrating Design Thinking and Problem-Based Learning in MOOC design can meaningfully enhance learner engagement and course alignment with student needs. Although this approach imposes a greater instructional burden, it proves effective in fostering motivation, improving the learning experience, and increasing completion rates. As such, this study contributes valuable insights for educators and instructional designers seeking to improve the impact and retention of learners in large-scale online courses.
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