Abstract It’s less than a year since OpenAI’s board voted to fire Sam Altman as CEO, in a palace coup that lasted just a weekend before Altman was reinstated. That weekend and subsequent events in OpenAI’s storyline provide all the ingredients for a soap opera. So, just in case Netflix is interested, here’s a stab at a synopsis of what might be just the first of many seasons of ‘The Generative AI Wars’.

Abstract Coreference resolution is the task of identifying and clustering mentions that refer to the same entity in a document. Based on state-of-the-art deep learning approaches, end-to-end coreference resolution considers all spans as candidate mentions and tackles mention detection and coreference resolution simultaneously. Recently, researchers have attempted to incorporate document-level context using higher-order inference (HOI) to improve end-to-end coreference resolution. However, HOI methods have been shown to have marginal or even negative impact on coreference resolution. In this paper, we reveal the reasons for the negative impact of HOI coreference resolution. Contextualized representations (e.g., those produced by BERT) for building span embeddings have been shown to be highly anisotropic. We show that HOI actually increases and thus worsens the anisotropy of span embeddings and makes it difficult to distinguish between related but distinct entities (e.g., pilots and flight attendants). Instead of using HOI, we propose two methods, Less-Anisotropic Internal Representations (LAIR) and Data Augmentation with Document Synthesis and Mention Swap (DSMS), to learn less-anisotropic span embeddings for coreference resolution. LAIR uses a linear aggregation of the first layer and the topmost layer of contextualized embeddings. DSMS generates more diversified examples of related but distinct entities by synthesizing documents and by mention swapping. Our experiments show that less-anisotropic span embeddings improve the performance significantly (+2.8 F1 gain on the OntoNotes benchmark) reaching new state-of-the-art performance on the GAP dataset.

Abstract Usage of large language models and chat bots will almost surely continue to grow, since they are so easy to use, and so (incredibly) credible. I would be more comfortable with this reality if we encouraged more evaluations with humans-in-the-loop to come up with a better characterization of when the machine can be trusted and when humans should intervene. This article will describe a homework assignment, where I asked my students to use tools such as chat bots and web search to write a number of essays. Even after considerable discussion in class on hallucinations, many of the essays were full of misinformation that should have been fact-checked. Apparently, it is easier to believe ChatGPT than to be skeptical. Fact-checking and web search are too much trouble.

Abstract Large language models (LLMs) have achieved amazing successes. They have done well on standardized tests in medicine and the law. That said, the bar has been raised so high that it could take decades to make good on expectations. To buy time for this long-term research program, the field needs to identify some good short-term applications for smooth-talking machines that are more fluent than trustworthy.

Abstract Named entity recognition (NER) aims to identify mentions of named entities in an unstructured text and classify them into predefined named entity classes. While deep learning-based pre-trained language models help to achieve good predictive performances in NER, many domain-specific NER applications still call for a substantial amount of labeled data. Active learning (AL), a general framework for the label acquisition problem, has been used for NER tasks to minimize the annotation cost without sacrificing model performance. However, the heavily imbalanced class distribution of tokens introduces challenges in designing effective AL querying methods for NER. We propose several AL sentence query evaluation functions that pay more attention to potential positive tokens and evaluate these proposed functions with both sentence-based and token-based cost evaluation strategies. We also propose a better data-driven normalization approach to penalize sentences that are too long or too short. Our experiments on three datasets from different domains reveal that the proposed approach reduces the number of annotated tokens while achieving better or comparable prediction performance with conventional methods.

Abstract Web search is an experience that naturally lends itself to recommendations, including query suggestions and related entities. In this article, we propose to recommend specific tasks to users, based on their search queries, such as planning a holiday trip or organizing a party. Specifically, we introduce the problem of query-based task recommendation and develop methods that combine well-established term-based ranking techniques with continuous semantic representations, including sentence representations from several transformer-based models. Using a purpose-built test collection, we find that our method is able to significantly outperform a strong text-based baseline. Further, we extend our approach to using a set of queries that all share the same underlying task, referred to as search mission, as input. The study is rounded off with a detailed feature and query analysis.

Abstract Recently, neural abstractive text summarization (NATS) models based on sequence-to-sequence architecture have drawn a lot of attention. Real-world texts that need to be summarized range from short news with dozens of words to long reports with thousands of words. However, most existing NATS models are not good at summarizing long documents, due to the inherent limitations of their underlying neural architectures. In this paper, we focus on the task of long document summarization (LDS). Based on the inherent section structures of source documents, we divide an abstractive LDS problem into several smaller-sized problems. In this circumstance, how to provide a less-biased target summary as the supervision for each section is vital for the model’s performance. As a preliminary, we formally describe the section-to-summary-sentence (S2SS) alignment for LDS. Based on this, we propose a novel NATS framework for the LDS task. Our framework is built based on the theory of unbalanced optimal transport (UOT), and it is named as UOTSumm. It jointly learns three targets in a unified training objective, including the optimal S2SS alignment, a section-level NATS summarizer, and the number of aligned summary sentences for each section. In this way, UOTSumm directly learns the text alignment from summarization data, without resorting to any biased tool such as ROUGE. UOTSumm can be easily adapted to most existing NATS models. And we implement two versions of UOTSumm, with and without the pretrain-finetune technique. We evaluate UOTSumm on three publicly available LDS benchmarks: PubMed, arXiv, and GovReport. UOTSumm obviously outperforms its counterparts that use ROUGE for the text alignment. When combined with UOTSumm, the performance of two vanilla NATS models improves by a large margin. Besides, UOTSumm achieves better or comparable performance when compared with some recent strong baselines.

Abstract Table-to-text generation aims to generate descriptions for structured data (i.e., tables) and has been applied in many fields like question-answering systems and search engines. Current approaches mostly use neural language models to learn alignment between output and input based on the attention mechanisms, which are still flawed by the gradual weakening of attention when processing long texts and the inability to utilize the records’ structural information. To solve these problems, we propose a novel generative model SAN-T2T, which consists of a field-content selective encoder and a descriptive decoder, connected with a selective attention network. In the encoding phase, the table’s structure is integrated into its field representation, and a content selector with self-aligned gates is applied to take advantage of the fact that different records can determine each other’s importance. In the decoding phase, the content selector’s semantic information enhances the alignment between description and records, and a featured copy mechanism is applied to solve the rare word problem. Experiments on WikiBio and WeatherGov datasets show that SAN-T2T outperforms the baselines by a large margin, and the content selector indeed improves the model’s performance.

Abstract Solving the Arithmetic Word Problems (AWPs) using AI techniques has attracted much attention in recent years. We feel that the current AWP solvers are under-utilizing the relevant domain knowledge. We present a knowledge- and learning-based system that effectively solves AWPs of a specific type—those that involve transfer of objects from one agent to another (Transfer Cases (TC)). We represent the knowledge relevant to these problems as TC Ontology. The sentences in TC-AWPs contain information of essentially four types: before-transfer, transfer, after-transfer, and query. Our system (KLAUS-Tr) uses statistical classifier to recognize the types of sentences. The sentence types guide the information extraction process used to identify the agents, quantities, units, types of objects, and the direction of transfer from the AWP text. The extracted information is represented as an RDF graph that utilizes the TC Ontology terminology. To solve the given AWP, we utilize semantic web rule language (SWRL) rules that capture the knowledge about how object transfer affects the RDF graph of the AWP. Using the TC ontology, we also analyze if the given problem is consistent or otherwise. The different ways in which TC-AWPs can be inconsistent are encoded as SWRL rules. Thus, KLAUS-Tr can identify if the given AWP is invalid and accordingly notify the user. Since the existing datasets do not have inconsistent AWPs, we create AWPs of this type and augment the datasets. We have implemented KLAUS-Tr and tested it on TC-type AWPs drawn from the All-Arith and other datasets. We find that TC-AWPs constitute about 40% of the AWPs in a typical dataset like All-Arith. Our system achieves an impressive accuracy of 92%, thus improving the state-of-the-art significantly. We plan to extend the system to handle AWPs that contain multiple transfers of objects and also offer explanations of the solutions.

Abstract Randomized prospective studies represent the gold standard for experimental design. In this paper, we present a randomized prospective study to validate the benefits of combining rule-based and data-driven natural language understanding methods in a virtual patient dialogue system. The system uses a rule-based pattern matching approach together with a machine learning (ML) approach in the form of a text-based convolutional neural network, combining the two methods with a simple logistic regression model to choose between their predictions for each dialogue turn. In an earlier, retrospective study, the hybrid system yielded a nearly 50% error reduction on our initial data, in part due to the differential performance between the two methods as a function of label frequency. Given these gains, and considering that our hybrid approach is unique among virtual patient systems, we compare the hybrid system to the rule-based system by itself in a randomized prospective study. We evaluate 110 unique medical student subjects interacting with the system over 5,296 conversation turns, to verify whether similar gains are observed in a deployed system. This prospective study broadly confirms the findings from the earlier one but also highlights important deficits in our training data. The hybrid approach still improves over either rule-based or ML approaches individually, even handling unseen classes with some success. However, we observe that live subjects ask more out-of-scope questions than expected. To better handle such questions, we investigate several modifications to the system combination component. These show significant overall accuracy improvements and modest F1 improvements on out-of-scope queries in an offline evaluation. We provide further analysis to characterize the difficulty of the out-of-scope problem that we have identified, as well as to suggest future improvements over the baseline we establish here.