The article presents data from a survey of employees of private and public organizations to identify the most significant organizational changes that occurred as a result of introducing new digital and non-digital practices, and to evaluate their effectiveness. The results of this survey showed that the pandemic has made significant organizational changes in the work of public and private sector. A digitalization has become one of the main directions of public administration modernization. However, in organizations of the public sector, there seem to be problems with the adaptation of employees to innovations. To overcome them, it is necessary to encourage civil servants to use new technologies, as well as improve the digital competencies of employees.

The aim of this research was to study the factors that affected the quality of working life of Thai and migrant workers and how labour public management affected the quality of working life. This study employed a mixed-methods research design which consisted of qualitative and quantitative methodology. The first phase was qualitative research, in-depth interviews and the focus group interviews were conducted with Thai and Burmese workers. The data obtained in the first phase was analyzed using content analysis. The second phase was quantitative research in which questionnaires were collected from 400 participants. The data obtained in this phase were analyzed using exploratory factor analysis to describe the factors that affected the quality of working life of Thai and Burmese migrant workers. The results showed that the factors affecting the quality of life of both Thai and migrant workers are the following: 1) government policies such as public health, economic aspects, and education can improve the well-being of the workers; 2) the quality of working life can be improved through the support of the government labour administration; it can provide labour protections and welfares following the international labour law and diversity within the workplace according to the human rights principles; 3) government officials’ attitudes toward migrant workers discriminate against them. These findings can be used as the guidelines to develop Thai and migrant workers’ management. The results can be practical knowledge to support the performance of government agencies in the future.

Immunization through vaccination is considered the most effective for the prevention of infectious diseases. There is public hesitation about vaccination; addressing this situation requires effective management strategies from the authorities. Public administrations in many countries use different ways and methods to stimulate the population, including behavioral regulation tools. The use of nudge has shown positive results in many areas and has the potential to be effective in increasing public confidence in vaccination. There are various options for “pushing” citizens to get vaccinated. Which of them are effective? What do the data from experimental studies published in scientific journals indicate? These questions have become central in the present article. To answer them, the authors reviewed studies from Russian and international scientific databases. The analysis of research papers made it possible to combine them into groups depending on the type of Nudge studied in them: “informing, reminding, disclosing information”, “simplifying and facilitating the choice”, “appealing to social norms”. The review found that the use of Nudge had a positive effect on public perceptions of vaccination. At the same time, Nudge tools, applied not only to citizens, but also to medical workers and other stakeholders, have a certain potential. The results of foreign experimental studies on the use of Nudge mechanisms for vaccination of the population may be useful in the development of appropriate interventions that are effective in changing the behavior of citizens, which is timely in the context of an ongoing pandemic.

For a decade the public authorities in Russia have been failing to fulfill its obligations to young care leavers. The long-term waiting list for public housing is an acute problem of social policy in the country that requires new tools to be solved. Housing vouchers, or lump-sum social payments for the purchase of residential property, at the expense of the Russian regions’ budgets, are supposed to be one of them. The paper aims to evaluate the legal framework of the housing vouchers program from the perspective of opportunities and barriers it has for eliminating the problem. The study used data from the relevant laws and regulations covering all regions, where the housing vouchers were established from 2019 to 2023. The concept of performance-oriented social program and key factors influencing the access to public benefits constitute our theoretical framework. Within it, we examine the range of terms and conditions that should be met by applicants to successfully buy residential properties by means of the housing vouchers. Our findings show that the regulations concerning customer focus, providing lower thresholds for applicants, promoting awareness about the program and its entitlement criteria, and shortening the duration of administrative procedures are likely to contribute to the increase of program performance. On the contrary, barriers that prevent obtaining proper results are due to high transaction costs of claiming support, low purchasing power of payments in the housing market, tight restrictions on how recipients should dispose funds and excessively strict eligibility criteria.

The article discusses the global and Russian experience in the development of various approaches for the influence of society on the budgetary process. These are the participation of public organizations in the discussion of the regional or city budget (public budgeting) and the distribution of a small share of the budget by the boards of residents (participatory budgeting). The experience of the project “A budget that can be understood and influenced”, implemented by the St. Petersburg Humanitarian and Political Science Center “Strategy”, is briefly presented in the article. The foreign and domestic experience of another related approach for the civic participation in the activities of the authorities - the participatory design of urban space - is analyzed. In case of municipal formations of St. Petersburg, the authors analyze the reasons why municipal deputies choose not participatory budgeting, but participatory design while seeking ways of civic inclusion in decision-making. Expert interviews were conducted with deputies of four municipalities of St. Petersburg, and the cognitive mapping method was used to analyze the texts of the interviews. The reasons for deputies to make such a choice appeared to be the vagueness of the normative support for participatory budgeting, which increased the risk of intervention of the prosecutor's office, disagreements among deputies in municipal councils, as well as obstacles with the availability of expert support. The article discusses the problems of developing an ecosystem of public participation in the government activities.

n recent years India has introduced a number of public administrative reforms to encourage greater efficiency, transparency, accountability, and corruption-free governance, and reduced scope for discretion. Against this background of changing times, the paper describes the initiatives taken in India to redefine the role of government and the bureaucracy with a focus on good governance. The paper also discusses the reform measures undertaken in India to strengthen and enhance public administration adopting the e-governance route and empowering citizens.

This research paper presents a comprehensive overview of paradigm shifts in public administration over time and their implications for public service delivery. The paper starts with the Old Public Administration and moves into the New Public Management. It then delves into post-NPM trends, including the New Public Service, New Public Governance, Public Value Management, Digital Era Governance, and the Whole of Government approach. Each paradigm is discussed in detail, highlighting its unique features and their effects on public service delivery. Overall, this paper makes a significant contribution to the field of public service, offering valuable insights for policymakers, administrators, service providers, scholars, and practitioners.

The article examines the passport of the municipality as a comprehensive source of data on various characteristics of the territory. The purpose of the article is to analyze the opportunities and problems of using the socio-economic passport of the municipality as a comprehensive source of information for different groups of users interested in the territory. The study of passports of municipalities of the Republic of Khakassia has been carried out. To source the information we used official websites of municipalities of the Republic of Khakassia and the database of municipalities of Rosstat. The data of passports of municipalities were compared with the data of official statistical information. We have analyzed the passports' indicators for their sufficiency to characterize the natural, industrial, financial, human, social and infrastructural capital of the territory. The conclusion is made that the existing system of passports of municipalities does not solve the problem of informing the interested users about the territory. It is proposed to develop a new approach to the formation of territorial reporting, based on the principles of integrated reporting.

The COVID-19 pandemic of 2020-2022, combined with the introduction of restrictive sanctions, had a strong impact on the mobility of the population, first of all, it concerns tourism. For a significant part of tourists who usually traveled abroad, there was a need to reorient to Russian resorts and other attractions within the country, which requires the active development of various tourism directions: from traditional routes to innovative niche formats (medical, industrial, stalking, etc. tourism). In recent years, tourism in Russia has become the preferred tool for the development of small, including single-industry cities, where it is possible to develop and strengthen the tourism services sector. Using tourism as a development tool is quite expensive. The state subsidizes the formation and improvement of infrastructure, but, in addition to financing, the development of tourism requires specific programs to increase tourist attractiveness. The unrecoverable costs are inevitably significant, and the results are unpredictable. The dilemmas associated with tourism financing are numerous and complex. This is especially true for tourist single-industry towns, which are difficult to fit into the available categories of state funding allocated for Russian single-industry towns (where the goal is to diversify the economy while maintaining employment in the city). The article examines the framework of state and municipal policy, which must be coordinated at all levels of government and provided with regional and federal support. Achieving this goal also requires clarifying the very concept of "tourist single-industry town" and the criteria for its definition.

The development of strategic planning in Russia using program-targeted budgeting approaches, the adoption of effective managerial decisions in the public sector determines the relevance of the problem of improving the efficiency of projects and programs implemented mainly at the expense of the state budget. The importance of these issues is growing due to the scale of the tasks solved through government programs and national projects, significant amounts of resources allocated for their implementation in the presence of budgetary constraints in the context of global instability and a significant level of uncertainty. An analysis of the domestic regulatory legal, methodological framework governing the development of national projects, international experience in project management, shows that the assessment of the quality of project development is not sufficiently carried out and methodologically supported. At the same time, the success and efficiency of the project is largely determined by the quality of the development plan for its implementation. The article defines general principles and proposes a model for assessing the quality of the development of national and federal projects. Based on the approbation of the proposed tools, shortcomings in the planning of national and federal projects were identified, proposals were made to improve the methodological support for the development of plans for their implementation. It is concluded that the implementation of project quality assessment procedures will improve the planning of state projects, including through increased performance discipline, a more balanced and thoughtful approach of developers to drafting projects. The combination of a formalized state assessment and independent public expertise will ensure a high degree of objectivity in the audit of project plans and will help improve the efficiency and effectiveness of their implementation.