All Research Papers Published In Total Quality Management | R Discovery

Research Article
399
10.1080/09544120050135461

The effects of satisfaction and loyalty on profits and growth: Products versus services

Sep 01, 2000
Total Quality Management
Bo Edvardsson + 3 more +3

Research Article
10.1080/09544120050135551

Book reviews

Sep 01, 2000
Total Quality Management

Research Article
4
10.1080/09544120050007959

Emerging countries and business excellence

Jul 01, 2000
Total Quality Management
Jacques Martin + 1 more +1

Research Article
115
10.1080/09544120050008129

Deployment of Six Sigma methodology in Human Resource function: A case study

Jul 01, 2000
Total Quality Management
Bill Wyper + 1 more +1

Research Article
47
10.1080/09544120050007779

Charting service quality gaps

Jul 01, 2000
Total Quality Management
Carlos J F Candido + 1 more +1

Research Article
7
10.1080/09544120050007751

The hidden factory: The naked truth about business excellence in the real world

Jul 01, 2000
Total Quality Management
David Yarrow + 2 more +2

Research Article
10.1080/09544120050008174

Total quality management from the Mexican perspective

Jul 01, 2000
Total Quality Management
Alfredo Orive

Research Article
250
10.1080/09544120050007878

The drivers of customer satisfaction and loyalty: Cross-industry findings from Denmark

Jul 01, 2000
Total Quality Management
Anne Martensen + 2 more +2

Research Article
23
10.1080/09544120050007805

Assessing the quality of service provided by market research agencies

Jul 01, 2000
Total Quality Management
Mike Donnelly + 2 more +2

Research Article
7
10.1080/09544120050007922

Mergers in action: An examination of the efficacy of a merger between three NHS Hospital Trusts and the subsequent effects of that merger

Jul 01, 2000
Total Quality Management
Duncan I Haigh

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