Historically, disability employment has been recognized as a human rights issue of major concern in our society. Seminal research finds that people with disabilities are underemployed, underpaid, and consistently face barriers to productivity and advancement at work, including often finding themselves being “last hired, first fired” (Schur, Kruse, & Blanck, 2013). Of central concern is disability disclosure and the associated need for workplace accommodations. Requesting accommodations and has been known to be a pain point among employees with disabilities (Gold, Oire, Fabian, & Wewiorski, 2012). Even the decision about when and how to broach the topic, whether during the interview or after the job has been acquired and launched is controversial. Some say that disability disclosure and the conversation about accommodations should be held until after the job is secured, while others advocate for the benefits of sharing this information up front, which include honesty, transparency, and the ability the control the narrative (Ameri & Kurtzberg, 2022). From the employer’s standpoint, accommodations are similarly a gray territory. Though some employers have reported workplace accommodations to be worthwhile (Unger, 2002), with anecdotes including improved productivity, retention, and culture (Kaye, Jans, & Jones, 2011; Hartnett, Stuart, Thurman, et al., 2011), all while incurring minimal costs (Soloveiva, Dowler, & Wall, 2011), others feel apprehension and discomfort (Hernandez, McDonald, Divilbiss, et al., 2008; Lengnick-Hall, Gaunt, & Kulkarni, 2008; Domzal, Houtenville, & Sharma, 2008). The trepidation among cautious employers is typically driven by (1) fears of egregious costs (even if unfounded), (2) a poor understanding of what accommodations are and how they might help, (3) difficulty in setting up proper accommodations, and (4) little support from the outside world to guide these decisions and processes (Schur, Nishii, Adya, et al., 2014; Gamble, Dowler, & Orslene, 2006). The papers in this presentation symposium explore the topic of accommodations from several different perspectives. In the first presentation, the authors ask, how do accommodations specifically associated with Assistive Technologies (AT) come across to potential employers? They study hypothetical job candidates with and without disabilities and with and without requests for accommodations to evaluate reaction on trust, risk, and employability. Quantitative and qualitative results show that the request for accommodations, in general, is problematic. And while using AT seems to have some benefits for perceptions of trust, it is still perceived as risky and does not categorically improve employability ratings. This paper highlights that there is still work that needs to be done to minimize the fears associated with accommodation requests. In the second presentation, the authors ask, what are the ethical concerns associated with assistive devices? For example, camera-based devices that convert visual information into auditory input for a blind employee may be resisted by the user’s workgroup if they see it as a potential source of surveillance that can cause career and social repercussions for them (Denning, Dehlawi, & Kohno, 2014). Or, in sports-related employment, devices (e.g., prosthetic legs) that might confer added advantages are likely to be viewed as unethical by able-bodied competitors (Burkett, McNamee, & Potthast, 2011). The provision of such devices raises questions of fair eligibility versus entitlement. This question is further complicated by assistive devices, such as cochlear implants, that become a part of the person themselves (Christie & Bloustien, 2010). Business, legal, and ethical arguments arise when considering such accommodation requests. In the third presentation, the authors ask, what types of workers are most likely to request and receive workplace accommodations? Using an intersectional lens, the authors explore differences in particular for those with multiple marginalized identities such as older women and people of color (POC). This study compares the results from a survey of legal professionals to a representative sample of 38,000 employed people in the US. Using the 2021 Current Population Survey (CPS) Disability Supplement, the authors investigate who is more likely to request workplace accommodations and have such requests granted. In the fourth presentation, the authors ask, do workplace accommodations help workers with Long Covid maintain their attachment to and advance in the labor force? The analysis will use data from the American Community Survey and Current Population Survey to track the absolute and relative incidence of people with cognitive and mental health impairments, with a focus on differentials by gender and race/ethnicity. The authors triangulate this analysis with data on Long Covid from the Household Pulse Survey and the Patient-Led Research Collaborative. The paper concludes with a close investigation of relevant accommodations in the workplace, including remote work, shorter workdays, and flexible scheduling. Neat gizmo!/That looks scary: Employer reactions to assistive technology Author: Mason Ameri; Rutgers Business School Author: Terri R Kurtzberg; Rutgers Business School The ethics of assistive devices and the shifting boundaries of disability Author: Mukta Kulkarni; Indian Institute of Management, Bangalore Author: David Baldridge; Oregon State U. Workplace accommodations through an intersectional lens Author: Fitore Hyseni; Syracuse U. Author: Nanette Goodman; Syracuse U. Long Covid symptoms, disability, and accommodations: An intersectional analysis Author: Jennifer Cohen; Miami U. Author: Yana Van Der Meulen Rodgers; Rutgers U., School of Management and Labor Relations
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