Texas Department of Family and Protective Services

Considering the plethora of research literature in this domain, we had the daunting task of selecting a limited number of key articles that increase knowledge and contribute to improving practice. We first had to acknowledge that culture and human diversity are related in complex ways and impacted by historical legacies that influence policy, practice, and research. We concentrated on selecting "Cultural and Human Diversity" articles within the three categories assigned: classic, research, and practice. Knowing how important and integral "Cultural and Human Diversity" is to child and youth work, we wanted to ensure that our selections would further benefit the field.

ABSTRACTParental coviewing – the act of being present when a child is watching television – can influence the child’s cognitive processing and emotional reactions. This study investigated the role coviewing has on the child’s cognitive processing – which is evidenced by the phasic psychophysiological orienting response to three types of information: plot explicit, educational explicit, and implicit inference. An experiment was conducted that measured the heart rate of children (N = 88; mean age = 9.12 years) while watching messages either with or without a parent present in the room. It was predicted, and found, that coviewing leads to greater resource allocation to encoding the message – as indicated by phasic cardiac deceleration, and that information that required internal processing, such as plot explicit or implicit inferential content, leads to greater resources allocated to internal processing – as indicated by phasic cardiac acceleration. Implications for parental mediation strategies and educational television programming are given.

ABSTRACTThis study examined elder self-neglect client satisfaction with services provided by an Adult Protective Services (APS) program. A total of 77 community-dwelling older adults with APS-substantiated self-neglect responded to the standardized and widely used 8-item Client Satisfaction Questionnaire. Approximately 75% of the participants reported being satisfied with the overall services. They felt that the services provided were responsive to their need(s) and helped them deal with their problem(s). Greater than 80% responded that they would refer a friend, would utilize APS in the future if necessary, and were at least satisfied with the amount of help received. The extent to which their needs were met received the lowest satisfaction scores. Future studies are needed to examine elder self-neglect client satisfaction in relation to specific services.

BackgroundA review of existing research on CBE program outcomes provides context for the research focus of the essay.MethodThis essay analyzes results from a comparative study of surveys of graduates of both a competency‐based education program at Texas A&M University‐Commerce and its traditional counterpart at the same institution in order to assess both student satisfaction with the degree programs and postcompletion outcomes.ResultsA narrative and visual description of key findings from the survey results reveal three areas of focus—faculty/staff interaction, affordability/acceleration, and alumni outcomes.ConclusionThe results suggest augmented outcomes for the CBE program compared to its traditional counterpart, contributing to a better understanding of student satisfaction and postcompletion outcomes for students who have graduated from a CBE program relative to a traditional program.

ABSTRACT Various technologies exist that allow the visualization of data. One major set of technological innovations known as OLAP (Online Analytic Processing) were tested in three-year, exploratory research project to improve the decision making of child protective service staff related to federal CFSR (Child and Family Services Review) standards. The OLAP application developed, called DEMOS (Data Enhanced Management Online Support) contained 6000+ clickable charts. Staff using a standard browser on the agency's intranet could drill down from statewide to unit level data and could slice & dice by clicking on staff, agency, and client characteristics such as client gender and age. This article explains OLAP technology and illustrates its use in DEMOS. The development process is described along with lessons learned and next steps. While DEMOS success measures, frequency of use, and improved decision making, were difficult to establish given the limited time that DEMOS was operational, DEMOS was well accepted by users and top management deployed OLAP tools to visually present other data within the agency.

ABSTRACTThe author outlines factors in the current environment for Adult Protective Services programs in the United States of America in the spring of 2003 and the significance of the Elder Justice Act to those programs. The commentary notes key strengths and challenges in the bill and warns against relying on legislation alone to address the root causes of elder abuse.

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