Автоматизація бізнес-процесів підприємства з використанням методики стохастичного моделювання та техніки WorkFlow – EPC

Scaling up and automating business processes makes one of the greatest contributions to the development of the business. The growth of sales of the goods or services may lead to the sophistication of the enterprise's business processes, increased number of staff, and the necessity to create new departments and divisions. Unfortunately, increased number of employees does not always correlate with the increase in the revenue of the enterprise. Instead, forced business process automation is regarded to be more effective. The integration of robotics solutions is one of the main ways to automate the production. This kind of modernization is one of the key stages to ensure further development within the Fourth Industrial revolution. The main result of the business processes automation and the whole Fourth Industrial Revolution (Industry 4.0) will be a fully “unmanned” production facility, where robotic solutions have entirely replaced the employees at their workspaces. In this way, robots will be able to perform those kinds of work that are dangerous for the humans. The robots-based production processes can be continuous bringing a positive impact on the efficiency and the productivity of the enterprise. This paper describes the automation of the business process on production facilities with the use of collaborative robotics.

This study is considering the most relevant areas of high-tech enterprise`s business processes transformation under the Russian economy digitalization conditions. The subject of this study was individual issues how to apply lean manufacturing principles, kaizen principles, automation of business processes and talent management concept. Implementation of these areas into practice requires solving the problems of the high-tech enterprise`s management system transformation, taking into account the widespread industry digitalization. The research methodology was analytical in nature; the author focuses to prove the need for lean manufacturing, kaizen, business process automation and talent management at each enterprise. The main research methods were: analysis of implementation benefits of lean manufacturing principles; analysis of implementation role of kaizen principles; analysis of business process automation possibilities; analysis of implementation importance of talent management concept. The novelty and scientific value of this paper lies in the fact that the result of study was a justified author's approach to study issues of high-tech enterprise`s business processes transformation in transition to digital economy, as well as proven need for lean manufacturing, use of kaizen principles, business process automation and applying of talent management. It is concluded that, in practical terms, the proposed areas of transformation will serve as the basis for increasing the business performance, improving the management system and production business processes of high-tech enterprises under integrated Russian industry digitalization conditions.

The article systemises methodical instruments for evaluating efficiency of measures of digitalisation of business processes of enterprise. A schematic diagram of a general algorithm for evaluating the effectiveness of measures to digitalise the business process of enterprises has been developed. It is determined that assessing the degree of effectiveness of measures to digitalise the business processes of enterprise will also indirectly create conditions for identifying bottlenecks, based on which the management of enterprise will be able to make operational management decisions to optimise the business process through its digital development. It is substantiated that the assessment of business processes and their digitalisation should lie within the functional responsibilities of a certain entity; for this purpose, it is proposed to establish committees at the enterprise to assess the efficiency and digitalisation of business processes. In addition to formulating proposals for eliminating bottlenecks and directions and methods of digitising the company's business processes, the functional responsibilities of the Business Process Efficiency and Digitalisation Committee include the function of assessing the efficiency of an already digitised business process. For this purpose, the Committee develops analytical tools using established business process evaluation methods adapted to the evaluation of a digitised business process, which may include the PDCA cycle, internal audit of business processes, analysis of key performance indicators, functional and cost analysis, and analysis of stakeholder requirements. Each of the proposed instruments for evaluating the effectiveness of measures to digitalise the enterprise's business processes is adapted. It is summarized that when assessing the efficiency of business processes with a view to determining the need for their digital transformation or assessing the efficiency of a digitised business process, it is advisable for an enterprise to approach this issue in a comprehensive manner, namely, to develop clear policies and procedures by establishing and regulating the activities of the committee for assessing the efficiency of the enterprise's business processes by delegating to it a responsible person from each unit for managing business processes that create value or participate in this process.

The purpose of the article is to summarize the theoretical and practical principles of digitalization of communication business processes of Ukrainian enterprises in the framework of digitization of their business. The article studies the advantages and prospects of the implementation of BAS ERP systems into industrial enterprises activities. The necessity and relevance of automation of clerical business processes of industrial enterprises is proved. The model of digitalization of communication business processes is schematically presented. The procedure of digitalization of communication business processes of industrial enterprises is formalized by the case of their budgeting automation. The implementation of the author’s suggestions makes it possible to disseminate this experience for the activities of other business entities.

Cite as: Miroshnychenko I., and Bradul, O. (2023). The influence of corporate management on the optimization of business processes. Economic analysis, 33 (4), 253-260. DOI: https://doi.org/10.35774/econa2023.04.253 The relevance of the study is due to the fact that today the economic situation in Ukraine in connection with the military aggression of a neighboring country has acquired a rather critical state, as a result of which many domestic corporations are losing production ties, key suppliers and sales markets, reducing business performance indicators processes. Therefore, the main task of corporate management is to find ways to optimize business processes in the existing conditions and direct all the potential of the corporation to maintain and preserve the business. The purpose of the study is to determine the specifics of the impact of corporate governance on the optimization of the enterprise's business processes. The object of the research is cooperative management and its influence on the optimization of the corporation's business processes. The theoretical analysis within the scope of this study was carried out on the basis of the methods of analysis, systematization, generalization and comparison of the theoretical provisions of various researchers regarding the definition of the essence and content of corporate management, as well as its influence on the optimization of the enterprise's business processes. Based on the results of a critical review of scientific works on the essence of corporate governance, the following scientific approaches to its interpretation were distinguished: classical, managerial, regulatory, controlling, strategic, effective, shareholder stakeholder. The author's vision of a complex system of interaction of such approaches based on their systematization into three groups (interest, management, effect) is proposed. At the same time, interest-group approaches are distinguished by a greater attention of scientists to the issues of satisfying the interests of participants in corporate relations, management - an emphasis on management functions and tasks of corporate management, and the effect - on obtaining the desired results from such management in a strategic perspective. The definition of corporate governance is proposed as a system of managing corporate relations in an organization that functions in order to realize its strategic goals by ensuring the effectiveness of the mechanism for making effective decisions based on the regulation and control of corporate rights and monitoring the results of activities to ensure the balance of interests of participants in corporate relations. The content of the concept of "optimization of business processes" in the environment of corporate management is proposed, which is based on the key role of corporate management, which develops a strategy aimed at the result.

One of the key issues in corporate management is business process management. That is why the greatest interest for company analysts is the issue of effective forecasting of business processes. In today's digitalization of the economy, integration and automation of business processes have become the main priorities for achieving efficiency and effectiveness of companies, and especially for effective management decisions. This problem can be solved with the help of integrated systems, which are tools for effective management decisions, modeling and optimization of business processes. The article provides an analytical review of known forecasting methods and identifies the features of their application, analyzes the advantages and disadvantages that will take them into account in modeling the company and promote economic development, competitiveness and optimize business processes.

The paper is concerned with the software for automation of business processes and management reporting in logistics companies. The relevance of this paper is conditioned by the dynamic evolution of information technologies and their impact on the efficiency of business management, including in logistics companies. Automation of business processes in such companies involves the introduction of dedicated software ensuring accounting, analysis, and control of information, data interpretation, and integration with other information systems for automated management reporting. The purpose of the paper is to study the software available on the market designated for the automation of business processes in logistics companies and to identify software solutions and functionality aimed at expanding information capacity for management, in particular, with regard to automated management reporting. The paper employs general scientific and dedicated methods of research, including the dialectical method and substantive analysis of the functionality of software available on the market designated for automation of business processes in logistics companies. The paper presents the following key findings: identification of trends in the development of functionality of ERP information systems for automation of business processes; analysis of the functional purpose of the most common ERP systems on the market and associated software solutions for automation of logistics processes; identification of factors for customizing ERP systems to meet the individual needs and goals of logistics companies; identification of the potential of automated generation of management reports by ERP systems for information support for business management in logistics companies. The practical value of the study findings lies in substantiating the feasibility of introducing ERP systems into the business of logistics companies to automate their business processes and provide information support for their management.

Organizations constantly seek for means of improving their business processes to remain competitive. Recently, much effort has been devoted to business process automation (BPA) projects. However, it has been unclear how these projects differ from traditional business process management (BPM) projects and which critical success factors (CSFs) play a crucial role. This study comparatively assesses how CSFs change for BPA with respect to BPM. Using a survey sample of 139 BPM and BPA experts, the study shows that top management support as a CSF warrants attention for BPM than BPA, while the importance of choosing project methodology significantly differs for BPM and BPA. The comparison between lightweight and heavyweight BPA types indicates that the top management support is relatively less critical for lightweight BPA. The explorative and fsQCA analyses provide insights about the patterns for industries with different IT strategic roles, expert perspectives, and among CSFs. Overall, the findings may help project managers assess the role of key CSFs better based on project focus.

This paper suggests a continuous improvement plan that can satisfy customer's value and eliminate waste in the enterprise business process. In order to explore the applicability of lean management principles in the enterprise business process, the five fundamental concepts (specify value, identify the value stream, flow, pull, and perfection) of lean management are being used as a stable and proved approach. In addition, Business Process Management is applied as a new method to constantly improve the elimination of waste in the enterprise business process. This can be accomplished by the lean management concept. Moreover business process problems, such as overlapping work, redoing work, communication gaps, inflexible processes, and obscure processes, have the possibility of being solved by lean management. Lean management has traditionally been adopted by manufacturing industries to improve operations through the identification and elimination of all forms of waste basically. The construction industry has also adopted this philosophy, primarily in the field of projects. In order to increase an organization's competitiveness and productivity, lean management is needed in the any business process as well as in the field. The intent of this work is to explore a method of introducing lean management which continuously improves any business processes. The five fundamental concepts (specify value, identify the value stream, flow, pull, and perfection) of lean management as an approach are being adapted in this project to improve quality of the processes. Hence the main objective of this paper to apply the tool of lean and six sigma management to improve the elimination of waste in the enterprises business process. Followed by a literature review which provides a brief summary of lean thinking and six sigma along with challenges might face while implementing. A case study follows that demonstrates how; Business Process Management is applied as a tool, method to constantly improve the business process.

The rapid advancement of artificial intelligence (AI) fundamentally transformed the business environment by optimising management processes, enhancing operational efficiency, and generating new challenges for enterprises. This necessitated a comprehensive analysis of its impact on the transformation of business processes. The objective of the study was to examine the influence of AI on the transformation of business processes in enterprises of various sizes, identify primary directions of its application, and assess development prospects. The study was grounded in the use of systemic analysis, comparative analysis, case study method, and statistical data analysis. Scientific publications, corporate reports, analytical materials, and practical implementation cases were processed. The findings revealed that the adoption of AI significantly increased the efficiency of business processes in large enterprises through operational automation, customer interaction personalisation, and enhanced market forecasting. In the financial sector, machine learning algorithms reduced fraud rates and expedited document processing, consistent with global practices in banks such as JPMorgan Chase, Mizuho, and SMFG. In retail, improvements in recommendation system accuracy were observed, as reported by global companies like Amazon and Netflix, where personalisation contributed to increased conversion rates. Manufacturing enterprises reported optimised logistics and reduced operational costs due to AI implementation. Furthermore, enterprises actively explored the potential of generative AI in marketing, product development, and employee productivity, yielding results aligned with international experience, including the deployment of GitHub Copilot, which improved the speed and quality of software development. The practical value of the study lay in the applicability of its results for executives, analysts, and consultants to enhance digital transformation strategies and improve enterprise competitiveness

Decision making, multiple activities in leading different activities, but also management and the need to reduce risks are modern approaches in organizing business activities and here is the need to automate business processes. The complex automation of business processes becomes a solution since the internal relations but those with the external environment of the business become more and more complex and require immediate or short-term adaptation. The automation of business processes in this context, allows the release of valuable resources from routine problems, for strategic planning and management focus on key areas of the company.

Digital progress fundamentally transforms social reality, changing not only the key principles of social life but also all social institutions and spheres in which social interaction takes place, without neglecting the fundamental basis of the world's existence – the economy. Therefore, the problem of digitalization of the enterprise's business processes in the conditions of the digital economy becomes extremely urgent, given the need for high-quality management of the development of private capital.
 The purpose of the article is a multi-aspect system modeling of the encapsulated approach of the enterprise's business processes to find adequate justified management of flow processes in the conditions of digitalization of the economy. Research methodology – methods of digital analytics, based on the analysis of financial statements of enterprises and mathematical modeling of investment flows, including comparative analysis of indicators of comprehensive diagnostics of the effectiveness of digitalization of telecommunications enterprises. Findings - the key flows of business processes of enterprises are defined: material, innovative-intellectual, information-marketing, financial, the effectiveness of which management consists in the synchronization of flows with the possible assumption of temporary variations in the investment of one or another flow. Modeling made it possible to recognize the dominant flows – financial and innovative-intellectual, which allowed the authors to scientifically substantiate the need for systematic balanced management of the enterprise's business processes depending on the changing external environment, which is forced to transform intensively under the influence of the realities of the digital society. The theoretical constructs applied by the authors using the general and innovative theory of systems, the process approach of managing the quality of flows in combination with an interdisciplinary approach and analytical methodology made it possible to highlight the peculiarities of business processes in the conditions of digitalization as a general complex system that can be effectively managed using modern digital technologies.
 The study of key indicators and analysis of flow management is proposed to be carried out with the help of an encapsulated approach, which provides scientists with the basis for analytical analysis of the effectiveness of business processes at a modern enterprise in the conditions of a digital society. Research limitations – obtaining the analytical dependence of the key flows of the enterprise's business processes is a platform for making management decisions but requires the use of a more modern methodology using digital tools.

Companies that deliver products and services do not usually have a clear picture of the processes within the company itself. Such an approach leads to a situation in which the company's growth is limited and the possibility of non-compliance increases significantly. In addition, a large number of organizations function without any sector, department, or at least an employee dealing with processes and management systems as a whole. The cause of such a phenomenon is an underdeveloped awareness of process management and the concept of quality as a company's primary activity. Therefore, in this paper, an analysis will be performed to show the impact of optimization and automation of business processes on quality improvement. Then, by reviewing the literature, an operational model will be generated to determine its impact on increasing the speed of business processes and reducing variations, process errors, and business costs.

The article discusses the improvement of technologies for performing business processes and their structural elements based on the analysis of existing business processes and their modifications. The analysis shows that process management is the management of a set of interconnected business processes of an enterprise, the result of which is a commodity product. The process control system is adaptively controlled, i.e. allows you to effectively change the internal environment of the enterprise under the influence of the external environment. The proposed methodology shows that the main stages of the implementation of process management are modeling, analysis, optimization, automation and continuous improvement of business processes.

The introduction of innovations in tourism is aimed at achieving sustainable development goals. Of particular importance in this regard is the integration of digital technologies into the business processes of tourism enterprises and the improvement of logistical support for the provision of tourism services. With this in mind, the article is devoted to the study of digital solutions for ensuring the innovative development of logistics business processes of tourism enterprises in the context of sustainable global tourism development. The factors of digital transformation of the tourism industry based on sustainable development have been identified. Global tourism is considered as a tool for achieving sustainable development goals in a cross-cultural environment. The logistical components of a tourist destination are presented. The main digital technologies for ensuring the logistical business processes of tourism enterprises are identified. The practical value of the presented results lies in increasing the efficiency of logistics business processes of tourism enterprises through the use of digital technologies, which, in turn, contributes to the formation of competitive advantages in the market. Prospects for further research include modelling the impact of the digitalisation of tourism logistics on the behaviour of tourists when choosing a tour operator.